About ECCO
ECCO is a long‑standing HVAC manufacturer and distributor with operations throughout Canada and the U.S. Pacific Northwest. We are committed to delivering superior products, exceptional service, and consistent value to our customers. Our organization promotes a culture of accountability, respect, and continuous growth, offering employees the opportunity to build meaningful and lasting careers.
Position Summary
The Logistics and Trade Compliance Manager is responsible for leading and optimizing the company’s end-to-end logistics operations while ensuring full compliance with Canadian and U.S. customs, export, and trade regulations. This role serves as the organization’s subject-matter authority for cross-border trade compliance and logistics strategy, ensuring efficient movement of materials and finished goods, minimizing duty and regulatory risk, and maintaining strong relationships with internal stakeholders, carriers, customs authorities, and regulatory agencies. This position designs, implements, and manages the company’s trade compliance program, establishes internal controls and SOPs, and drives continuous improvement across logistics, transportation, and compliance processes. Through strategic leadership, this role enhances operational efficiency, mitigates risk, improves service performance, and strengthens the company’s competitive position.
Key Responsibilities
Logistics Operations Management
- Develop and implement logistics strategies to optimize the flow of materials and finished goods across manufacturing, distribution, and branch networks.
- Oversee transportation services to ensure on-time, cost-effective, and high-quality service delivery.
- Manage logistics scheduling, shipment prioritization, supplier and carrier coordination, and resolution of scheduling conflicts.
- Establish and monitor logistics KPIs including transit time, freight cost, on-time delivery, and service reliability.
Trade & Customs Compliance
- Ensure compliance with all applicable Canadian and U.S. customs, export, and import regulations.
- Oversee product classification, valuation, country of origin determination, duty assessment, and marking requirements.
- Monitor changes in trade laws, tariffs, sanctions, and customs procedures and ensure timely internal implementation.
- Maintain accurate customs documentation, records, and regulatory filings.
- Act as the primary liaison with customs authorities and regulatory agencies.
Trade Compliance Program Leadership
- Design, implement, and manage a comprehensive company-wide trade compliance program.
- Develop SOPs, workflows, internal controls, and compliance documentation for import/export processes.
- Create and deliver internal training programs to build compliance awareness across Procurement, Logistics, Distribution, Pricing, Manufacturing, and Sourcing teams.
Vendor & Stakeholder Management
- Negotiate and manage contracts with carriers, freight forwarders, customs brokers, and logistics service providers.
- Establish strong working relationships with internal and external stakeholders to ensure seamless operations.
- Evaluate vendor performance against SLAs and drive continuous service improvements.
- Serve as escalation point for logistics and trade-related issues.
Risk Management & Internal Controls
- Identify compliance and logistics risks and implement corrective actions.
- Lead or support audits, investigations, and root cause analysis.
- Develop contingency plans for supply chain disruptions, transportation delays, and regulatory changes.
Continuous Improvement & Cost Optimization
- Identify duty-saving opportunities through strategic classification, origin planning, and use of FTAs (e.g., CUSMA/USMCA).
- Drive improvements in ERP, TMS, and WMS system integration to enhance data accuracy and compliance.
- Lead logistics and supply chain process improvement initiatives to reduce cost, improve service, and enhance sustainability.
Team Leadership & Development
- Lead, coach, and develop logistics and compliance professionals.
- Foster a culture of accountability, innovation, and cross-functional collaboration.
Qualifications
- Bachelor’s degree in supply chain management, Logistics, International Business, Legal Studies, or related field.
- Minimum 5–7 years of experience in logistics, supply chain, and/or trade compliance roles.
- Strong knowledge of Canadian and U.S. customs regulations, export controls, and FTAs (CUSMA/USMCA).
- Proven experience developing and managing trade compliance programs, SOPs, and training initiatives.
- Experience supporting or leading customs audits.
- Familiarity with manufacturing environments and product costing methodologies.
- Proficiency with ERP, TMS, and WMS systems.
- CCS or similar certification considered an asset.
- Strong analytical, organizational, leadership, and communication skills.
- Ability to thrive in a dynamic, fast-paced environment.
Compensation
Why Join ECCO
For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long‑term career pathways. Our organization promotes teamwork, professionalism, and integrity, creating an environment where employees can succeed and take pride in their work. ECCO offers competitive compensation, strong leadership, and the opportunity to be part of a respected industry organization.
Learn more about ECCO at Welcome to the Ecco Group
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Beware of Recruitment Scams
Fraudulent individuals may attempt to impersonate ECCO or post unauthorized job ads. ECCO does not conduct interviews through unsecured platforms, does not ask for financial information, and does not require any form of payment from applicants. To ensure you are engaging with our legitimate hiring team, apply only through ECCO’s official channels.
Non‑Discrimination Statement
ECCO is committed to building a diverse workforce and an inclusive culture. We welcome applicants from all backgrounds and ensure equal opportunity in all aspects of employment. Discrimination or harassment of any kind is not tolerated, and all employment decisions are made based on merit, qualifications, and organizational needs.
Privacy Disclaimer
Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential. ECCO does not share applicant information with third parties except where required by law.
Job Types: Full-time, Permanent
Pay: $90,000.00-$100,000.00 per year
Benefits:
- Dental care
- Life insurance
- On-site parking
Work Location: In person
