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Lead Software QA Engineer

Comm100 Network Corporation -
Vancouver, BC

Postuler rapidement

Détails du poste

Permanent
De 100 000 $ à 140 000 $ par an

Profil recherché

Microsoft Windows Server
CI/CD
Fiddler
TestNG
Oracle
Informatique
IIS
Tests automatisés
Microsoft SQL Server
Selenium
Windows
Bases de données
AWS
Esprit d'analyse
Assurance qualité logicielle
Baccalauréat
Scriptage
Expérience utilisateur
Jenkins
Compétences en communication
Python

Description complète du poste

Lead Software QA Engineer

Who We Are Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more. We believe that our work is never done as long as there are customers in a queue. We don’t sleep until we find the smartest, most efficient way to communicate, answer questions, and solve problems.
What We Believe At Comm100, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment, rooted in creativity, personal development, integrity and open communication. We work hard but always make time for fun.
What We Offer

Competitive compensation
Comprehensive benefits package
Flexible working environment and office hours
Quarterly fun and interactive team-building events

About the Role

Responsibilities:

Lead the quality assurance process for both new feature delivery and ongoing maintenance of existing features.
Develop comprehensive test plans and execute both automated and manual testing as the product continues to evolve.
Define test scenarios, test cases, and test data to ensure maximum coverage for new features and enhancements.
Maintain test cases and scripts in the test management system; analyze results, investigate failures, and identify root causes with detailed reporting.
Conduct performance, scalability, security, and accessibility testing as required.
Promote a quality-first mindset and enforce QA best practices across the product team.
Understand customer requirements and user experience; collaborate with UX/UI designers, product managers, and engineers to identify edge cases and non-happy paths.
Develop deep expertise in product functionality and architecture and support technical inquiries from sales and customer support teams.

Requirements:

Bachelor’s degree or higher in Computer Science or a related field.
5+ years of experience in software quality assurance.
2+ years of experience contributing to automated test suites in a professional environment.
Strong knowledge of QA methodologies, tools, and best practices.
Experience with automation tools/frameworks such as JMeter, Selenium, Requests, HttpRunner, TestNG, or Fiddler.
Proficiency in Python for test automation and scripting.
Familiarity with performance, security, and accessibility testing.
Experience working with databases such as MS SQL Server, Oracle, or similar systems.
Familiarity with Windows Server and IIS, with the ability to assist customers in deploying solutions in on-premise environments.
Working knowledge of CI/CD tools such as Jenkins.
Experience with AWS is a plus.
Strong analytical, troubleshooting, and problem-solving skills, with high attention to detail.
Good communication and interpersonal skills.
Experience testing large-scale systems is preferred.

Salary: $100,000 – 140,000 per yearLocation: This position is a fully on-site role.
We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted. Applicants must be eligible to work in Canada.

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