who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The North America UX design function is a key part of the Global Digital & Omni team, providing user-centred experience strategy, design concepts, and production-ready design assets to deliver a consistent and meaningful guest experience across our digital touch points.
core responsibilities
In this role you will be leading discovery activities for problem framing in the digital space of the store. You will then take that clearly framed problem and design and implement the best solution for the guest and our retail employees (educators).
- Lead problem definition, in partnership with Product Management.
- Participate in, create, and facilitate collaborative ideation sessions with cross-functional partners, educators and leadership.
- Clearly communicate and advocate a strategic point of view utilizing strong design rationale to cross-functional teams and senior leadership, and be open to their feedback.
- Create and deliver leadership level presentations.
- Create deliverables that communicate problems and/or solutions to audiences including senior stakeholders - using the appropriate tools, artifacts, and fidelity level for the audience/purpose. For example: wireframes, information architecture, mock-ups, interactive prototypes, final design assets.
qualifications
- 5+ years of experience in product design or user experience design for iOS apps, preferably in retail, ecommerce, omni-channel or adjacent industries.
- Advanced skills in all of the following: User Centered Design methodologies; creating design documents like (but not limited to): use case diagrams, journey maps, mental models, mock-ups and rapid testing and learning with prototypes at varying levels of fidelity; UI design, including current industry best-practice in UI standards, and Accessibility requirements, for mobile.
- A portfolio demonstrating your end-to-end design process.
- A strong sense of visual design
- Ability to drive results in a collaborative environment.
- Strong presentation skills to share your work with credibility, clarity, and confidence.
- Ability in facilitation techniques that enable groups to build clarity and alignment.
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in Canada is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $132,600-$174,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
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