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Front Desk Coordinator/Aesthetic Clinic
Confidential —Toronto, ON
Assist with administrative support tasks such as filing, data entry, document review, and managing medical records using systems.
De 54 000 $ à 66 500 $ par an
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Front Desk Coordinator/Aesthetic Clinic

Confidential
Toronto, ON

Postuler rapidement

Détails du poste

Permanent | Temps plein
De 54 000 $ à 66 500 $ par an

Profil recherché

Microsoft Word
Microsoft Excel
Service à la clientèle
Classement
Microsoft Office
Systèmes de dossier médical électronique
Réception
Compétences en informatique
Dactylographie à 10 touches
Gestion de bureau
Étiquette au téléphone
Epic
Terminologie médicale
Compétences en communication

Description complète du poste

Job Summary
We are seeking a dynamic and detail-oriented Front Desk Coordinator to join our vibrant Plastic surgery office. In this pivotal role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing administrative tasks with precision. Your energetic approach and excellent communication skills will help streamline clinic operations, coordinate appointments, and support overall patient care. This position offers an exciting opportunity to contribute to a thriving healthcare setting focused on aesthetic treatments and patient satisfaction.

Responsibilities

Greet patients and visitors warmly, providing exceptional customer service and ensuring a positive clinic experience
Educate clients on skincare products
Offer white glove service
Minimum 4 years experience with Front desk in Medical /Aesthetics clinic.
Must have experience in clinic environment.
Open and close clinic
Manage appointment scheduling using EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification for patient appointments
Handle medical billing and collections efficiently, including processing payments and following up on outstanding balances
Maintain accurate medical records and ensure compliance with HIPAA regulations for patient confidentiality and data security
Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and managing inquiries
Assist with administrative support tasks such as filing, data entry, document review, and managing medical records using systems
Support clinic operations by coordinating intake procedures, updating care plans, and reviewing documentation for accuracy
Utilize computer skills to manage office tasks efficiently while maintaining high standards of accuracy in medical coding (CPT, ICD-9/10), documentation review, and health information management
Ensure smooth front desk operations by managing office supplies, scheduling staff meetings, and supporting office management activities

Experience

Diploma/certificate from an accredited institution
Strong familiarity with EMR system
Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/10), ICD-10 updates, Medicare procedures, and HIPAA compliance is required
Experience in medical billing
Demonstrated excellence in customer service within a healthcare setting is necessary
Proficiency in Microsoft Office Suite (Word, Excel), typing (including 10-key), and general computer skills are essential for success in this role

Join us to be part of a passionate team dedicated to delivering exceptional aesthetic care while fostering a professional yet lively environment. Your energy and expertise will help elevate the patient experience from the moment they walk through our doors!

Job Types: Full-time, Permanent

Pay: $54,000.00-$66,500.00 per year

Benefits:

Dental care
Extended health care

Work Location: In person

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