Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.
The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.
This post is for an existing contract vacancy and is actively being recruited for.
Title: Marketing Administrator - Contract
Reports To: Manager – Digital Marketing
Job Purpose: The key responsibilities of Napoleon’s Marketing Administrator include administering and maintaining various software services, such as Napoleon’s COOP, PIM and DAM platforms. The Napoleon Marketing Administrator will also support key digital marketing activities such as eCommerce, SEM and email marketing. Provides key support for offline to online eCommerce such as customer orders. Other duties will be assigned as required, but will involve many aspects of marketing, such as assisting in social media, video and photo-shoots, promotions, and marketing programs for customers.
Key Responsibilities:
- Administration of the Napoleon’s Dealer COOP Claims platform, includes providing superior customer experience
- Helps maintain and administer Napoleon’s Digital Asset Manager (DAM) tool
- Helps maintain and administer Napoleon’s Product Information (PIM) tool
- Assists the Email Marketing Specialist, with Customer and Consumer communications by maintaining email lists and email construction
- Assists the Online Store Manager, by providing superior customer service, collecting data and reporting back
- Assists the Digital Marketing and Brand Marketing teams with ‘on demand’ activities
Education & Experience:
- College Diploma in Business Administration, Marketing or equivalent
- Minimum 3 years’ experience in an administration position or digital marketing roll
- Google Certified
- Exceptional attention to detail and organizational skills
- Must have great interpersonal skills, team builder and team player; an ability to relate professionally within all levels of the organization
- Highly efficient in excel and managing data
- Computer skills in Microsoft Office & Adobe Suite an asset
- Knowledge of Search Engine Marketing (SEM) Social Media Marketing (SMM) and Communications an asset
- Excellent communication skills, highly motivated and multi-tasking
- Is comfortable in a digital world, being able to navigate software and websites with ease
- Is able to work both independently and as a team
At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team:
Benefits, Health, Well-being & Support
- Employee & Family Assistance Program for mental health and well-being (EAP)
Career Growth & Development
- Opportunities to learn new skills on the job
- Access to new opportunities as they become available within the company
Culture & Community
- Appreciation events, raffles, and team building activities
Financial Security
- Exclusive Associate discounts on our award-winning products
Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning.
The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.
We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.
