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Restaurant Manager (1-year contract)

TPC Toronto at Osprey Valley -
Alton, ON

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Détails du poste

Temps plein | Contrat | Contrat à durée déterminée
De 75 000 $ à 85 000 $ par an

Profil recherché

Vente au détail de luxe
Centre de villégiature
Vente
Expérience en restauration gastronomique
Leadership d'équipe
Formation et mentorat du personnel de la restauration
Certificat de manipulateur d'aliments
Coaching
Politiques de santé et sécurité au travail
Gestion des horaires
Conciliation d'inventaire
Hôtellerie
Mentorat
POS
Recrutement
Sens de l'organisation
Achats
Formation et développement
Service aux visiteurs
Manipulation d'argent
Leadership
Procédures opératoires normalisées (PON)
Résolution des problèmes de la clientèle
Compétences en communication
Coordination d'équipe
Expérience en gestion de services alimentaires
Certificat Smart Serve

Description complète du poste

Overview

TPC Toronto at Osprey Valley is one of Canada’s premier golf destinations. Our common purpose is to achieve service excellence for every guest, every time.

With our transformation into a true resort featuring both world class golf and amenities currently ongoing, we are focused on attracting and retaining a highly skilled, motivated, and loyal staff, dedicated to working together as a team toward our common purpose.

We believe one of Osprey Valley’s most valuable assets is our team members who embrace the vision, mission, and values of the organization. We believe that talented people will continue to make us the leader in Canadian golf, and that a single person can make a difference. In return for this contribution, we strive to offer a challenging, yet rewarding work experience in a fast-paced, safe, and energetic team environment.

The Restaurant Manager, Two Brothers is responsible for leading the daily operations of our flagship restaurant with a strong focus on guest experience, team leadership, operational excellence, financial performance, and service standards. This individual works closely with Culinary, Events, Beverage, and Senior Leadership to deliver exceptional hospitality while achieving departmental goals.

The ideal candidate is an experienced hospitality leader who thrives in high-volume restaurant operations and is passionate about creating memorable dining experiences.

Restaurant Operations

Lead and oversee all daily front-of-house operations for breakfast, lunch, dinner, and patio service
Ensure seamless execution of service while maintaining premium hospitality standards
Conduct daily pre-shift meetings communicating reservations, VIPs, sales initiatives, and service expectations
Coordinate with Culinary to ensure timely food execution and menu knowledge
Monitor guest satisfaction and resolve service concerns professionally
Maintain cleanliness, organization, and presentation standards throughout the restaurant
Oversee opening, closing, cash handling, POS accuracy, and operational procedure
Ensure all opening, shift change, and closing procedures are consistently executed
Ensure service standards are implemented and held to accountability
Ensure inventory is accurately recorded and monitored
Ensure all reservations are created in a timely manner from sales, concierge, email requests
Drive innovation by introducing new programming, themed events, and guest-focused initiatives that strengthen the identity of the Two Brothers – year round

Administrative Responsibilities

Prepare weekly schedules and manage colleague requests off
Complete payroll and tip reporting accurately
Conduct inventory reconciliations and ensure accuracy
Maintain operational reports, weekly labour report and labour commentary
Complete ordering for department and invoice reconciliation
Create and maintain department training program and documentation
Create and maintain SOP documentation
Create and monitor a guest feedback tool to watch for patterns
Forecast weekly, daily to ensure labour aligns with forecast/budgeted numbers

Leadership & Team Development

Recruit, train, mentor, and supervise servers, bartenders, hosts, and support staff
Foster a positive, professional, accountable, and team-oriented culture
Provide coaching, performance feedback, and ongoing development opportunities
Ensure all staff uphold hospitality, grooming, and professional conduct standards
Prepare schedules aligned with forecasted covers and labour targets
Promote product knowledge and sales techniques within the team to maximize guest experience and revenue
Ensure colleagues are following the Osprey Dining standards
Conduct daily pre-shift meetings highlighting:
Sales goals
Product features
Guest service expectations
Course activity
Safety updates
Give leadership support to other departments on the resort when needed

Guest Experience

Deliver exceptional hospitality focused on professionalism, warmth, and attention to details, consistently
Build strong relationships with members, guests, and resort visitors
Act as a visible floor leader during service periods
Handle guest feedback and service recovery promptly and professionally
Maintain consistent service standards reflective of a premier golf resort
Liaison between sales and guest experience

Financial & Administrative Responsibilities

Manage labour productivity and scheduling efficiency
Assist in achieving departmental sales, labour, beverage cost, and food cost targets
Review daily sales reports and identify revenue opportunities
Manage inventories, ordering, receiving, and product control
Complete payroll approvals, inventory reconciliations, and operational reporting
Ensure compliance with health & safety, Smart Serve, and company policies
Assist with menu engineering and creation
Assist with future events, promotions, groups to drive sales year round
Drive innovation by introducing new programming, themed events, and guest-focused initiatives that strengthen the identity of the Two Brothers – year round

Inventory & Purchasing

Maintain accurate inventory levels for:

Alcohol
Non-alcoholic beverages
Food
Snacks
Retail items
Dry goods
Complete inventory counts and ensure accuracy
Order products based on business forecasts
Minimize and track waste and shrinkage
Ensure accurate product transfers between outlets
Maintain inventory organization and storage standards

Beverage Program

Oversee execution of wine, beer, cocktail, and non-alcoholic beverage programs
Ensure all bartenders execute recipes and specifications consistently
Support beverage menu launches and seasonal features
Conduct regular product knowledge and wine education sessions
Maintain liquor controls and inventory accuracy

Qualifications & Experience

Minimum 3–5 years of restaurant management or senior hospitality leadership experience
Experience in a golf club, resort, luxury hotel, or upscale dining environment preferred
Strong leadership, communication, and organizational skills
Excellent knowledge of food, wine, beer, cocktails, and premium service standards
Ability to multitask and lead in a fast-paced environment
Smart Serve Certification required
Food Handler Certification considered an asset
Flexible availability including mornings, evenings, weekends, and holidays

Preferred Qualifications

Diploma or degree in Event Management, Hospitality Management or related field
Experience with weddings, corporate events, and golf tournament operations
Smart Serve Certification
Knowledge of luxury service standards and premium guest experiences

Expected Start Date: October 1st, 2026

Job Type: Full-time

Compensation: $75K - $85K

If this position is of interest you, please submit your resume to: [email protected]

Only candidates invited for an interview will be contacted.

TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please visit our website www.ospreyvalley.com or on LinkedIn www.linkedin.com/company/tpc-toronto-at-osprey-valley/ to learn more about TPC Toronto at Osprey Valley.

Pay: $75,000.00-$85,000.00 per year

Benefits:

Discounted or free food
On-site parking
Store discount

Work Location: In person

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