2 meilleures offres (junior service advisor, calgary, ab) (à pourvoir)

Junior Service Advisor
Grand Touring Automobiles Calgary —Calgary, AB
- Temps plein
- Expérience en gestion
- Service à la clientèle
- Microsoft Office
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 10 jours
Junior Service Advisor
Grand Touring Automobiles —Calgary, AB
- Temps plein
- Service à la clientèle
- Microsoft Office
- Sens de l'organisation
- Réductions Tarifaires
- Assurance Dentaire
il y a 10 jours

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Junior Service Advisor

Grand Touring Automobiles Calgary
Calgary, AB

Postuler rapidement

Détails du poste

Permanent | Temps plein
Il y a 10 jours

Profil recherché

Expérience en gestion
Service à la clientèle
Microsoft Office
Sens de l'organisation
Leadership
Compétences en communication

Description complète du poste

Grand Touring Automobiles Calgary is seeking a motivated and customer-focused Junior Service Advisor to support the daily operations of our Service Department. This role is ideal for an individual looking to build a career in the automotive industry while gaining hands-on experience in a luxury dealership environment.

Working closely with Service Advisors and Service Management, the Junior Service Advisor will assist with customer communications, appointment coordination, vehicle intake, repair order administration, and overall service operations. The ideal candidate is highly organized, professional, and committed to delivering an exceptional customer experience.

Responsibilities

Greet customers promptly and professionally upon arrival
Assist with vehicle check-ins and service write-ups
Support Service Advisors with repair order preparation, documentation, and follow-up communications
Schedule service appointments and coordinate customer transportation requirements
Maintain accurate customer and vehicle records within the dealership management system
Communicate service updates to customers under the guidance of senior team members
Review completed repair orders for accuracy and completeness
Assist with warranty documentation and administrative processes
Coordinate with Parts and Service teams to support efficient workflow and timely vehicle delivery
Follow up with customers regarding service visits and satisfaction inquiries
Maintain a clean, organized, and professional service reception area
Support department initiatives focused on customer satisfaction and operational excellence
Perform additional duties as assigned by Service Management

Qualifications

Previous dealership service experience is preferred
Experience in a Service Advisor, Service Coordinator, BDC, or customer-facing automotive role is considered an asset
Luxury or premium brand customer service experience is considered an asset
Exceptional customer service and communication skills with a professional, polished demeanor
Experience using CDK Drive, One-Eighty, or other dealership management systems is considered an asset
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
High attention to detail and commitment to accuracy
Proficiency with Microsoft Office and general computer applications
Ability to work collaboratively with Service, Parts, and Sales teams
Valid Alberta Driver's Licence with a clean driving record

What We Offer

Competitive compensation package
Comprehensive health and dental benefits
Employee vehicle purchase program
Ongoing training and professional development opportunities
Career growth within a luxury automotive organization
Supportive team environment focused on excellence and continuous improvement

This is an excellent opportunity for an ambitious individual seeking to develop a long-term career in automotive service advising and customer experience.

Grand Touring Automobiles Calgary is committed to creating an inclusive workplace and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
RRSP match
Store discount
Vision care

Work Location: In person

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