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Medical Office Assistant

Oshawa Clinic Group -
Whitby, ON

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Détails du poste

Occasionnel
De 21,31 $ à 23,50 $ de l’heure

Profil recherché

Classement
Microsoft Office
Bases de données
Expérience administrative
Sens de l'organisation
Systèmes de dossier médical électronique
Compétences en informatique
Terminologie médicale
Compétences en communication

Description complète du poste

OSHAWA CLINIC GROUP
HEAD OFFICE: WHITBY HEALTH CENTRE
198 Des Newman Blvd., Whitby, ON L1P 0P9

POSITION: Casual Float Pool Medical Office Assistant (MOA)
STATUS: Casual / Float Pool
ESTIMATED HOURS: approx. 24 hours per week to start (no guarantee), with opportunity to increase up to 44 hours/week depending on need
LOCATIONS: Various Oshawa Clinic Group sites (Whitby, Oshawa, Courtice, Taunton)
REPORTS TO: Clinic Manager / Supervising MOA / Department Lead

WHO WE ARE

Oshawa Clinic Group is a multi-site, multi-specialty clinic committed to delivering compassionate, patient-centered care. Our team strives for excellence in clinical and administrative operations, supporting physicians, allied health, and patients across our sites. We value collaboration, innovation, and dedication.

ROLE SUMMARY

As a Casual Float Pool MOA, you will provide administrative and clinical support across different clinic sites and departments. You’ll act as a dependable resource who can adapt to varied workflows, fill in staffing gaps, and ensure smooth patient flow and office operations.

Your flexibility and strong organizational skills are key — this role is ideal for someone who thrives in changing environments and enjoys variety.

KEY RESPONSIBILITIES

Greet and welcome patients in a friendly, professional manner (in person and by phone)
Manage patient check-in and check-out, verify patient information, update demographics
Schedule, confirm, and follow up appointments
Maintain accurate electronic health records (EHR) / EMR
Assist with billing, insurance verification, and related administrative tasks
Prepare exam rooms, ensure appropriate supplies, and maintain cleanliness
Record vitals and take basic patient histories when needed
Manage telephone inquiries, direct calls appropriately
Support referrals, requisitions, and other clinical documentation
Perform general office tasks: filing, scanning, faxing, photocopying
Ensure compliance with PHIPA, patient confidentiality, and clinic policies
Adapt to differing workflows, clinicians’ preferences, and departmental needs
Collaborate with clinical and administrative staff to maintain seamless patient care

QUALIFICATIONS & SKILLS

Diploma in Medical Office Administration or equivalent
Or at least 5 years of relevant experience as an MOA (or similar)
Proficiency in electronic health record / EHR / EMR systems
Strong computer literacy (MS Office, scheduling software, databases)
Knowledge of medical terminology, billing, and documentation standards
Excellent interpersonal, written, and verbal communication skills
Meticulous attention to detail, organizational skills, ability to multitask
Compassion, empathy, and patient-centric attitude
Ability to work independently and as part of a team
Flexibility to float between sites / departments and work varying schedules
Reliable transportation and the ability to travel to and from all Oshawa Clinic Group sites (Whitby, Oshawa, Courtice,) is mandatory for this position
Up to date Vulnerable Sector Check will be required (Employer-specific)

WHY JOIN US / WHAT WE OFFER

Exposure to multiple specialties and sites — great opportunity to deepen clinical & administrative experience
Tuition reimbursement / professional development support
Supportive team environment and opportunities for growth
Meaningful work in a patient-focused setting

Job Type: Casual

Pay: $21.31-$23.50 per hour

Benefits:

Flexible schedule
On-site parking

Work Location: In person

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