3 meilleures offres (helpdesk specialist, coquitlam, bc) (à pourvoir)

Helpdesk Specialist
Fraser Valley Real Estate Board —Surrey, BC
- De 60 000 $ à 65 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- Ingénierie
- En présentiel
- Congés payés
Postuler rapidement
IT Specialist
Lark Group of Companies —Surrey, BC
- De 65 000 $ à 75 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 4 jours
Operations Application Support Specialist (Onsite)
Kardium Inc. —Burnaby, BC
- De 62 000 $ à 85 000 $ par an
- Fins de semaine au besoin
- Systèmes PGI
- En présentiel
- Compétences en communication
- Assurance Dentaire
Postuler rapidement
il y a 4 jours

More jobs to discover

Find similar jobs that you might be interested in.

IT Specialist
Nurse Next Door —Vancouver, BC
Contribute to the exploration and implementation of *AI tools* that improve service efficiency and reduce manual administrative work.
À partir de 70 000 $ par an
Postuler rapidement
Jr. IT Support Specialist
Watson Gloves —Burnaby, BC
General conceptual understanding of how computers connect to local Wi-Fi, ethernet, home routers, and VPNs. As the first point of contact for IT requests, the…
De 53 000 $ à 63 000 $ par an

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist (Chinese Speaking Preferred)
Kiokii and … Inc. —Markham, ON
Serve as the first point of contact for ERP and POS support requests,troubleshootingand resolving day-to-day system issues.
De 44 000 $ à 48 000 $ par an
Postuler rapidement
IT Support Specialist (Chinese Speaking Preferred)
Kiokii Inc —Markham, ON
Serve as the first point of contact for ERP and POS support requests, troubleshooting and resolving day-to-day system issues.
De 44 000 $ à 48 000 $ par an
Postuler rapidement

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : helpdesk specialist (coquitlam, bc)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

helpdesk specialist jobs near coquitlam, bc

IT Technician (Surrey, BC) : offres d'emploi

It Technician (Canada , Work From Home) : offres d'emploi

It Technician (Oshawa, ON) : offres d'emploi

It Technician (Concordia University (sgw Campus), QC) : offres d'emploi

Medical Laboratory Technician (Edmonton, AB) : offres d'emploi

It Technician (Cambridge, ON) : offres d'emploi

Nail Technician (Ottawa, ON) : offres d'emploi

Qa Specialist, Pharmaceutical Company (Ottawa, ON) : offres d'emploi

Helpdesk Specialist (Winnipeg, MB) : offres d'emploi

Helpdesk Specialist (Greater Sudbury, ON) : offres d'emploi

Senior Implementation Specialist (Toronto, ON) : offres d'emploi

Customer Experience Specialist Remote (Toronto, ON) : offres d'emploi

Ecommerce Specialist (Vancouver, BC) : offres d'emploi

Application Support Specialist (Vancouver, BC) : offres d'emploi

Substance Use Support Worker (Delhi, ON) : offres d'emploi

Application Support Specialist (Ottawa, ON) : offres d'emploi

Addiction Support Worker (Calgary, AB) : offres d'emploi

Application Support Specialist (Winnipeg, MB) : offres d'emploi

Remote Technical Support (Edmonton, AB) : offres d'emploi

It Support (Remote) : offres d'emploi

Helpdesk Specialist

Fraser Valley Real Estate Board -
Surrey, BC

Postuler rapidement

Détails du poste

Temps plein
De 60 000 $ à 65 000 $ par an

Profil recherché

Informatique
Ingénierie
Études postsecondaires
ITIL
Systèmes de gestion de billets
Génie informatique
Orientation axée sur le service à la clientèle
Essai de logiciels
Soutien à la clientèle
Compétences en communication
Interaction avec les clients
Centre d'assistance

Description complète du poste

The Organization

Based in the Guildford area of Surrey, the Fraser Valley Real Estate Board (FVREB) is an association of almost 5,000 real estate professionals working across North Delta, Surrey, White Rock, Langley, Abbotsford, and Mission. With a long history of service and excellence, FVREB supports its members through tools, education, thought leadership, and opportunities to enhance their expertise.

We are a values-driven organization that emphasizes professionalism, collaboration, and wellness. Our team takes pride in delivering high-quality service and creating a supportive, respectful workplace.

The Team

The Technology team imagines, architects, implements and/or integrates, operates, secures, and supports the systems and services that staff and members rely on every day. The Help Desk team operates as part of the larger Technology team with a focus on internal (staff) and external (members) application and system support. As Helpdesk Specialist, you’ll be a key first point of contact for troubleshooting issues, resolving requests, escalating as necessary, and helping ensure smooth day-to-day operations.

The Ideal Candidate

We’re looking for an experienced Helpdesk Specialist who takes pride in providing high-quality, responsive user support. As a member of our Helpdesk / Service Desk team, you will serve in a dual capacity, providing external phone, email, and remote support to our membership, as well as internal phone, email, remote, and in-person support to staff.

Some of the applications you will support fall within the scope of a well-rounded IT helpdesk generalist. Other systems are specific to the real estate industry. While candidates with real estate experience may bring an advantage, we are prepared to train the right person on industry-specific applications.

You are service-oriented, professional, and dependable, with strong communication skills and a practical approach to troubleshooting. You take pride in being a trusted resource for users, work well both independently and collaboratively, and bring sound judgment and a high level of personal and professional integrity.

What You’ll Do

Serve as the first point of contact for our growing membership and provide telephone, email, and remote technical support for a growing suite of real estate specific member applications.
Escalate and engage vendor support where necessary.
Maintain excellent understanding of relevant business processes and rules.
Maintain a high level of proficiency for all supported applications, products, and services.
Test new releases of supported applications, produce and/or update relevant documentation, and help draft user communication where appropriate.
Evangelize and educate on industry best practices as they apply to supported applications.
Properly document all interactions in the organization’s ticketing system.
Strive to meet and maintain a level of performance consistent with team SLAs and SLOs.

What You’ll Need

Post-secondary education in computer science, computer engineering, or a related field; equivalent relevant work experience may be considered in lieu of formal education
Several years of experience in a help desk, service desk, or technical support role
Experience using a ticketing system
Experience supporting business applications or member-facing systems is an asset
Strong telephone, email, and customer service skills
Solid troubleshooting skills and the ability to support a range of applications, products, and services
A professional, service-oriented approach and the ability to communicate clearly with a variety of users
Familiarity with ITIL or other structured service delivery practices is an asset
Relevant certifications are an asset
Willingness and ability to learn new systems, including applications specific to the real estate industry

What’s in It for You

A competitive Total Rewards package that includes employer-paid “top tier” group health benefits and generous retirement savings.
A 35-hour workweek in support of work life flexibility.
Exceptional paid time off that includes 3 weeks vacation to start, 13 stats & holiday observances, plus various personal leaves to help you manage all that life throws at you.
Our own free-standing building with modernization plans in the works, and FREE on-site parking, close to shopping and green space.
A great values-driven and fun team with a renewed focus on continuous improvement, employee/member experience, self-actualization and more. Yes, you can make a difference here!

Please apply by submitting your resume and cover letter.

To be considered for employment, candidates will be required to provide proof of citizenship, permanent residency, or eligibility to work in Canada without restriction. Employment is contingent on the satisfactory completion of pre-employment screening and other role relevant background checks. This posting will remain open until a qualified candidate is hired. We thank all applicants for their interest; however, only those selected for further consideration will be contacted. We are committed to creating an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of hiring.

Postuler rapidement

Affinez votre recherche

helpdesk specialist emplois - coquitlam, bc

Helpdesk Specialist

IT Specialist

Operations Application Support Specialist (Onsite)

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : helpdesk specialist (coquitlam, bc)

Découvrir les offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact