20 meilleures offres (computer network technician, edmonton, ab) (à pourvoir)

Level 2/3 Computer & Network Support Technician
Tier 3 I.T. Solutions —Edmonton, AB
- De 55 000 $ à 80 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Expérience en gestion
- Expérience en supervision
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 11 jours
computer network technician
CYBERMETEORS —Edmonton, AB
- 39 $ de l’heure
- Heures supplémentaires
- Anglais
- AWS
- Baccalauréat
- Heures d’arrivée et de départ flexibles
il y a 4 jours
Field Service Technician - Alberta
AXYZ International Inc. —Alberta
- De 34 $ à 40 $ de l’heure
- Temps plein
- Informatique
- CAD
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Senior Structured Cabling Technician
Ainswoth Inc —Edmonton, AB
- Fins de semaine au besoin
- Déplacements à prévoir
- Réseaux informatiques
- En présentiel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours
BAS Technician - FIFO 14/14
Convergint Technologies Ltd —Edmonton, AB
- 12 Heures
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
HVAC Controls Lead Systems Specialist
Johnson Controls —Edmonton, AB
- De 38 $ à 54 $ de l’heure
- Gestion de projet
- Système CVC
- Comptabilité
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
computer repair technician
Techise —Edmonton, AB
- 28 $ de l’heure
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Travail à domicile
il y a 11 jours
user support technician
NEOM TECHNOLOGIES LTD —Edmonton, AB
- De 33 $ à 38 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Compétences en communication
il y a 1 jour
user support technician
Whiterock Ventures Inc. —Edmonton, AB
- 36 $ de l’heure
- Fins de semaine au besoin
- Anglais
Helpdesk Technician
Catalis Holdco Inc —Edmonton, AB
- Du Lundi au Vendredi
- Travail hybride
- Windows
- Microsoft Office
- Esprit d'analyse
- Assurance Dentaire
Computer and Cell Phone Repair Technician
Dr. Phone Fix —Edmonton, AB
- 8 Heures
- Vente
- Anglais
- Esprit d'analyse
Help Desk Technician - Level 1 (Bilingual - English/French)
Star POS —Edmonton, AB
- De 44 000 $ à 46 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Windows
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Service Desk Technician
Primoris Management LP (Canada) —Acheson, AB
- Du Lundi au Vendredi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
Tier II Technician
SureFire IT Solutions Inc. —Edmonton, AB
- À partir de 55 000 $ par an
- Du Lundi au Vendredi
- Windows
- Réseaux informatiques
- Compétences en informatique
Postuler rapidement
IT Field Specialist
Neighbourly Pharmacy —Edmonton, AB
- Temps plein
- Informatique
- Port de charges lourdes
- Déplacements à prévoir jusqu'à 50%
Postuler rapidement
Senior Fiber Technician
Ainsworth Inc. —Edmonton, AB
- Fins de semaine au besoin
- Déplacements à prévoir
- Compétences en communication
Postuler rapidement
Field Service Technician
Corporate Business Solutions —Edmonton, AB
- De 24 $ à 30 $ de l’heure
- 8 Heures
- Déplacements à prévoir
- Réseaux informatiques
- Programmes de Bien-être
- Assurance Dentaire
Security Systems Installer (un)
Johnson Controls —Edmonton, AB
- De 28,00 $ à 32,59 $ de l’heure
- Temps plein
- Schémas
- Service à la clientèle
- Diplôme d'études secondaires
Field Technician
Connectra Technologies Inc —Edmonton, AB
- 30 $ de l’heure
- Contrat
- Service à la clientèle
- Anglais
- Microsoft Office
AV, Smart Home, and Security Technician
AV Works Inc. —St. Albert, AB
- De 25 $ à 28 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Certificat de premiers soins de base
- Heures d’arrivée et de départ flexibles
Postuler rapidement
il y a 9 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : computer network technician (edmonton, ab)

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Level 2/3 Computer & Network Support Technician

Tier 3 I.T. Solutions -
Edmonton, AB

Postuler rapidement

Détails du poste

Permanent | Temps plein
De 55 000 $ à 80 000 $ par an
Il y a 11 jours

Profil recherché

Azure
Expérience en gestion
Expérience en supervision
CompTIA Network+
Sens de l'organisation
Cybersécurité
Compétences en communication
Permis de conduire
Gestion du temps

Description complète du poste

This job posting was written by a human because we’re looking for great people to join our team and provide outstanding service to our clients… who are also awesome people.

If you take pride in solving problems, communicating clearly, and doing the right thing for clients (even when it’s not the easiest path), keep reading.

Before applying for this position, please be sure you have reviewed and can fulfill the following requirements:

Located in the Edmonton, Calgary, or Grande Prairie areas
Minimum of 4 years IT Support or related experience
Team lead, supervisory, or management experience
Broad knowledge base including desktop, server, and network infrastructure
High level of Cybersecurity awareness and capability
Strong communication skills

To apply for this position, please complete the assessment found here: https://www.ondemandassessment.com/o/JB-6M21QFLRK/landing?u=62020

About Us

Tier 3 I.T. Solutions has been serving businesses since 1990. We design, implement, and support the technologies that power our clients’ operations.

Our mission is simple:
Help build stronger businesses through thoughtful technology implementations.

We push ourselves to continuously improve: our systems, our service delivery, and our people. We also believe in giving back and are proud supporters of organizations like STARS Air Ambulance, Riseup Society of Alberta, Community Options, and other local initiatives.

Job Description
This role exists to deliver consistent, high-quality support experiences for our clients while helping us scale a repeatable, process-driven support model.

You will spend the majority of your time solving support tickets and working directly with clients.

We’re looking for someone who:

Thinks critically
Communicates clearly
Takes ownership
And executes with discipline

You’ll be trusted to solve problems creatively, but expected to do so in a way that is consistent, documented, and aligned with how we operate as a team.

What You’ll Be Doing

Support & Troubleshooting (75–85%)

Diagnose and resolve a wide range of technical issues
Handle 10–15 tickets per day on average
Deliver timely, high-quality resolutions that meet SLA expectations
Call clients directly when appropriate to drive faster, better outcomes

Escalations & Complex Issues (10–15%)

Apply deeper troubleshooting and critical thinking
Collaborate across teams as required

Documentation & Process (10–15%)

Maintain clear, accurate ticket notes and time entries
Document solutions and contribute to the knowledge base
Follow and improve standard operating procedures

Key Responsibilities

Own client communication from start to finish
Lead follow-ups and ensure nothing falls through the cracks
Maintain strong time entry discipline and ticket quality
Identify patterns, recurring issues, and opportunities for improvement
Collaborate with TAMs to ensure full client visibility
Surface issues that may impact broader client strategy or experience

What Success Looks Like

You’ll know you’re succeeding in this role when:

✅ First response times are consistently met
✅ Same-day resolution rates are strong
✅ Tickets are clean, well-documented, and rarely require rework
✅ Clients provide positive feedback and feel well-supported
✅ You handle 10–15 tickets/day without sacrificing quality
✅ There are no escalations due to missed process or poor communication
✅ Your team loves working with you, they respect you, and you're contributing to everyone's success

What We’re Looking For

Must-Have Skills & Experience

3–5+ years in an MSP environment, or 5-10+ in a technical support environment
Strong troubleshooting skills across Microsoft 365 environments
Solid networking fundamentals (firewalls, switches, connectivity)
Excellent communication skills (written and verbal)
Strong time management and organizational skills
A proven history of personal development including learning and knowledge advancement (certifications, diplomas/degrees, coursework, etc.)
Strong team player with experience training or coaching colleagues

Nice to Have

Microsoft Certified:
Azure Administrator Associate (AZ-104)
Azure Fundamentals (AZ-900)
365 Certified: Modern Desktop Administrator Associate
Sophos Certified Engineer (or equivalent Sophos certification)
CompTIA Network+
CIPS I.S.P. or ITCP designation (or actively working toward it)
Exposure to security tools and best practices

How You Work

We’re looking for someone who:

Has a strong sense of urgency and accountability
Is a creative problem solver, but executes in a disciplined way
Communicates clearly and proactively with clients and teammates
Follows process without becoming dependent on it
Understands their role within a larger system (not a solo operator)
Is consistent and reliable to support your teammates

What Doesn’t Work Here

This role is not a fit if you:

Prefer to “do your own thing” instead of following team processes
Become the go-to person for clients instead of guiding them properly
Struggle with time entry, documentation, or follow-through
Avoid accountability or urgency in your work

Team & Collaboration

You’ll work closely with:

Support Team – day-to-day ticket handling and escalation
Technical & Business Alignment – client visibility and strategic awareness

Strong communication across teams is critical to delivering a consistent client experience.

Additional Requirements

Valid driver’s license and insurable driving record
Ability to provide a criminal record check that is clear of infractions
Proficiency with standard business applications and tools

To apply for this position, please complete the assessment found here: https://www.ondemandassessment.com/o/JB-6M21QFLRK/landing?u=62020

Job Types: Full-time, Permanent

Pay: $55,000.00-$80,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Work from home

Work Location: Hybrid remote in Edmonton, AB

Postuler rapidement

Affinez votre recherche

computer network technician emplois - edmonton, ab

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : computer network technician (edmonton, ab)

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