20 meilleures offres (field support representative diagnostics, ottawa, on, greater toronto area, on) (à pourvoir)

Bilingual French/English Community Resource Navigator (Service Navigator)
Findhelp Information Services —Toronto, ON
- De 30,89 $ à 33,90 $ de l’heure
- Fins de semaine au besoin
- Travail hybride
- Bilingue
- Compétences rédactionnelles
- Anglais
- Assurance Invalidité
- Assurance Dentaire
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Quotations Support Specialist
Allied Technical Solutions —Scarborough, ON
- De 50 000 $ à 65 000 $ par an
- 8 Heures
- Ingénierie
- Baccalauréat
- Sens de l'organisation
- Assurance Dentaire
- Congés payés
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Logistics Coordinator - Domestic & International
Just Quality International Inc —North York, ON
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Assurance Dentaire
- Congés payés
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Materiel Management Technician
Canadian Armed Forces —Ontario
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Pas d'expérience requise
- Assurance Dentaire
- Congés payés
Temporary Full Time Support Worker 2 - CPS & Respite
Community Living Toronto —Toronto, ON
- À partir de 51 596 $ par an
- Temporaire
- Expérience en supervision
- Certificat de premiers soins de base
- Gestion de cas
- Programmes de Bien-être
- Programme d'Aide aux Employés
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Accessibility Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport —Mississauga, ON
- 704 $ par semaine
- Temps plein
- Certification RCR
- Service à la clientèle
- Anglais
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il y a 11 jours
Operational Support Specialist
Adecco Canada —Toronto, ON
- 28 $ de l’heure
- Temporaire
- Télétravail
- Bilingue
- Microsoft Excel
- Microsoft Outlook
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Home Child Care Provider
Wee Watch Licensed Home Child Care —Markham, ON
- De 885 $ à 1 005 $ par semaine
- Temps plein
- En présentiel
- Heures d'arrivée et de départ flexibles
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Board Certified Behaviour Analyst (BCBA) Relocation
Action Behavior Centers —Toronto, ON
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- Maîtrise
- En présentiel
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- Assurance Invalidité
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Licensed Automotive Technician 310-S
Master Mechanic —Toronto, ON
- De 36 $ à 50 $ de l’heure
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- Outils électriques
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- Assurance Dentaire
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Physical Security / Safe and Vault Technician
Gunnebo Canada Inc. —Greater Toronto Area, ON
- Temps plein
- Travail hybride
- Schémas
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
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Refrigeration and Air Conditioning Mechanic Commercial (Full time) Red Seal 313A-Class G2 min req
Integrity Refrigeration —Toronto, ON
- De 55 $ à 65 $ de l’heure
- Temps plein
- Schémas
- Maintenance
- Assemblage
- Assurance Dentaire
- Congés payés
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Physical Security / Safe and Vault Technician
Gunnebo Canada Inc. —Toronto, ON
- Temps plein
- Travail hybride
- Schémas
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
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Physical Security / Safe and Vault Technician
Gunnebo Canada Inc. —Mississauga, ON
- Temps plein
- Travail hybride
- Schémas
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
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HVAC Service Technician 313A/G1
Marcotto Mechanical Contractors Inc. —Toronto, ON
- De 50 $ à 60 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Système CVC
- En présentiel
- Assurance Dentaire
- Assurance Vision
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Technical Showroom Sales Consultant - Wine Cellar Storage and Cooling
Rosehill Wine Cellars Inc —Toronto, ON
- À partir de 100 $ par an
- 8 Heures
- Vente
- Service à la clientèle
- Baccalauréat
- Assurance Dentaire
- Congés payés
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HVAC Technician (ICI Service, Licensed 313A)
MeadowBrook Construction —Mississauga, ON
- De 55 $ à 65 $ de l’heure
- Fins de semaine au besoin
- Route dédiée
- Assemblage
- Baccalauréat
- Régimes de participation aux bénéfices
- Assurance Dentaire
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il y a 4 jours
Sr. HVAC Technician
Firenza Plumbing & Heating Ltd —North York, ON
- À partir de 50 $ de l’heure
- Temps plein
- Expérience en mécanique
- Maintenance
- Anglais
- Assurance Dentaire
- Assurance Vision
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Senior Site Measurer, 3D Modeler/2D Drawings and Installer (Custom Architectural Metal)
Studio Steelborn Inc. —Toronto, ON
- De 55 000 $ à 75 000 $ par an
- Temps plein
- CAD
- Anglais
- Déplacements à prévoir
- Indemnité kilométrique
- Congés payés
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il y a 11 jours
Physical Security Service & Installation Technician (Locksmith)
Gunnebo Canada, Inc. —Greater Toronto Area, ON
- Temps plein
- Port de charges lourdes
- Anglais
- Sens de l'organisation
- Assurance Dentaire
- Congés payés
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il y a 14 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : field support representative diagnostics, ottawa, on (greater toronto area, on)

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Bilingual French/English Community Resource Navigator (Service Navigator)

Findhelp Information Services
Toronto, ON

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Détails du poste

Permanent | Temps plein
De 30,89 $ à 33,90 $ de l’heure

Profil recherché

Bilingue
Français
Compétences rédactionnelles
Anglais
Microsoft Office
Compétences en informatique
Compétences en communication

Description complète du poste

Full-Time Permanent Position

We're looking for people who are passionate about their communities and care about connecting people to the help that they need, when they need it.

THE OPPORTUNITY:

The Service Navigator position is great for people with social service or social work backgrounds. The position involves support for diverse service users and complex problem solving to ensure people are connected to the right services quickly and easily and that barriers to service are reduced whenever possible.

This is an exciting fast-paced and outcomes oriented position that requires an ability to adapt and learn, and an appreciation for the root causes of inequity and lack of access to services, with service users’ needs changing from call to call.

Every day, Findhelp ’s Service Navigators empower communities with information and access to services by:

Engaging clients through empathetic, supportive, open-minded and non-judgmental communication and support
Effectively assessing client needs and co-developing solutions with clients through anti-racist, trauma informed and culturally humble practice
Balancing effective and outcomes oriented solutions in a dynamic fast-paced environment where teamwork and collaboration define the way we operate
Adapting to ever-changing client and organizational needs

You’ll welcome new opportunities to make a difference in people’s lives and further our vision – People Connected. Communities Strengthened.

Findhelp is a 24/7 operation, and this position will be scheduled to work a variety of shifts, seven days a week including weekdays, weekends and holidays. Shifts include days, evenings, and overnights. You will be scheduled to work a maximum of 140 hours on a 28 days cycle.

In this role you will be required to adhere to a hybrid work arrangement that is not fully remote, and includes a requirement for performance of work at Findhelp’s office location on a weekly basis.

WHO ARE WE?

At Findhelp Information Services, we connect individuals and families with the full range of government, health, community, and social services in their communities to help them navigate the complexities of the human services system quickly and easily. As a trusted partner providing the 211 service across several provinces, we are driven by a mission to see people connected and communities strengthened.

We recognize that systemic racism exists and that certain groups experience disproportionate barriers to economic, employment, and health opportunities; those barriers are often compounded by intersecting personal identities. We are committed to reducing these barriers through ongoing initiatives and learning, meaningful partnerships, and approaches grounded in equity and accessibility.

We're proud of our people and our culture and we're constantly evolving to do better. Our workplace is built on balance, equity, engagement, and well-being. We consider ourselves an employer of choice, and we do the work to earn that. At Findhelp, you'll be supported to learn, grow, and build a meaningful career, and you'll make a real difference in people's lives across Canada.

IN THIS ROLE YOU WILL:

● Be solutions focused service and results oriented navigator – You connect diverse groups of clients by phone, chat, text or email, to health and human services information using a comprehensive database of resources and agency tools. You will conduct thorough assessments of client needs, ensuring they are directed to the most appropriate service or program, assist in problem solving and track calls to illuminate community trends.

● Provide Trauma and anti-oppressive informed client support – You will apply active listening skills and anti-oppressive communication to identify appropriate resources and provide information on eligibility requirements and service availability, recognize and respond appropriately to individuals who are in crisis, and identify those individuals who are vulnerable. At times, you may need to advocate on behalf of individuals who face personal and/or systemic barriers.

● Strive for Service Excellence – You will strive to uphold service excellence, responding to inquiries thoroughly and according to established service and quality standards. You will communicate with empathy, respect, sincerity, care and concern.
● Be Committed – This position requires a commitment to working a rotating schedule – including mornings, afternoons and overnights on weekdays, weekends, and public holidays, in a repeating four-week schedule – according to the needs of the agency’s 24/7 Inquiry Services department.

REQUIRED SKILLS & EXPERIENCE:

SKILLS

Demonstrated commitment to and lived experience of principles of anti-racism, anti-oppression, equity and inclusion
Problem solving (able to make independent service decisions)
Collaboration and teamwork. You enjoy working both independently and as a member of a dynamic team on new and existing services and special projects
Current knowledge of best practices in trauma informed mental health (e.g. crisis de-escalation, risk assessment, anti-racism, gender-based violence, suicide prevention, harm reduction)
Proficiency in French and English both in writing and orally. Excellent communication skills with the ability to create and maintain rapport with clients, express and transmit information with consistency and clarity, using active listening techniques. (Note: Your English and French proficiency orally and in writing will be assessed as part of the selection process).
Strong knowledge of the social service sector and health, government and community services
Proficient in computer skills, and adaptive to changes and updates of applications and programs

EXPERIENCE

Combination of education and/or work/lived experience in Social Services, Social Work, Community Work or other related field
Minimum 2 years of experience (paid or volunteer) in the social services sector (health, government and/or community services)
Strong preference for candidates with lived experience as a Black, Indigenous or other racialized person, a person with disabilities, or an 2SLGBTQIA+ person who can acknowledge and speak to the impact of systemic racism and oppression
Demonstrated recognition, allyship and acknowledgement of the lived experiences of various communities and intersectionalities, particularly persons with disabilities and racialized communities, women, 2SLGBTQIA+ and marginalized religious communities
Strong teamwork skills, including demonstrated ability to interact, lead and participate in decision-making that respects people with a diversity of backgrounds, experiences and styles, while working collegially with a high degree of tact and diplomacy

Think you meet the position requirements outlined above? We would love to hear from you!

SALARY & BENEFITS:

This Full-Time position consists of 140 hours of work in a four-week period.

Hourly Rate Range: $30.09 to $33.10

Comprehensive benefits package including: health and dental group insurance, long-term disability insurance, life insurance, 4 weeks paid vacation annually (to start).

Other benefits include: shift premium, bilingual (English/French) shift premium, pension plan.

HOW TO APPLY:

Applications will be reviewed as received until suitable candidates are found. Along with your resume, please provide a cover letter with a description telling us a bit about yourself, what interests you about this opportunity and the assets that you would bring to this role. Applications can be submitted to:

Cristina Umana, People and Culture Manager

Email: [email protected] | Fax: 416-392-4404

Additional Information: This position is part of CUPE Local 3173.

Findhelp believes in a workplace culture of inclusion that is welcoming, respectful, safe and empowering for all staff. It is critical to our success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people and persons with disabilities.

Job Types: Full-time, Permanent

Pay: $30.89-$33.90 per hour

Benefits:

Casual dress
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Work from home

Application question(s):

Do you live in Ontario?

Experience:

social work: 2 years (required)
crisis de-escalation: 2 years (required)

Language:

and Write English and French Fluently (required)

Work Location: Hybrid remote in Toronto, ON

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : field support representative diagnostics, ottawa, on (greater toronto area, on)

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