Norstar Industries Ltd is a locally-owned manufacturer of conveyance systems for the agriculture, agri-industrial and industrial markets. We are also a leading manufacturer of U-drain which is a linear slotted trench drain system. With a strong foundation in quality and innovation, we serve commercial, agricultural and residential markets across North America.
We are growing! We are in search of a Junior Sales / Inside Sales Support Person to support our Norstar Industries and U-Drain Sales Teams.
The successful candidate would be required to attend in person, Monday to Friday, 8:00 AM to 4:30 PM at our head office just outside of Rosenort, Manitoba.
Position Summary
The Junior Sales / Inside Sales Support Person provides unified sales support to both the Norstar Industries and U-drain Sales Teams. This position enhances sales efficiency by managing quoting, parts sales, CRM accuracy, pricing updates, and dealer / customer communication across all business lines.
This role collaborates closely with Canadian Conveyance and Commercial Reps, the US Territory Manager and the U-Drain Sales Team to ensure consistent data, professional quoting and timely response to customer and dealer needs.
Position Responsibilities will include but are not limited to:
- Receive leads from internal CRM system and follow up with customers to complete quotes / orders
- Update CRM with information pertaining to the customer and order(s)
- Create and distribute quotes to customers in a timely manner and respond to all customer inquiries via email or telephone call in a timely manner
- Close sales by negotiating terms, pricing, and contracts to secure agreements with customers and achieve sales targets.
- Attend weekly meetings with the CSO to provide updates, review current quotes and other related action items
- Periodically travel to / attend trade shows with Outside Sales Reps. (Throughout Canada and possibly US*)
- Assist with the preparation and set up of company booth and sample products while at trade shows, and work with the Outside Sale Representative at the trade show to promote the company, its products and network
- Assist Outside Sales Representatives with quote preparation. Forwarding completed quotes to customers
- Prepare quotes for all international customers as required
- Work closely with production teams and logistics to get correct information related to freight costs, custom work etc.
- Receive inbound orders for placement parts
- Collaborate with and maintain communication with design team to understand customer requirements and work together to develop customized solutions to meet customer needs
- Track sales activities, update records, and prepare reports to monitor sales performance and identify areas for improvement.
- Participate in sales training to enhance sales skills, product knowledge, and understand sales techniques
- Participate in sales meetings: attending team meetings, conference calls, and training sessions to discuss sales strategies and share best case practices
- Other duties as assigned as related to position
Qualifications
- Previous sales experience is an asset (1 year preferred). Previous experience with agricultural equipment and sales would be a strong asset
- Excellent communication skills, written and verbal (English)
- Customer service experience, with the ability to maintain positive working relationships.
- Able to work in an office setting, lift up to 45 pounds, and be comfortable with visiting the production floor to speak with production team as required (required to wear proper PPE – boot caps / steel toe shoes, eye protection, ear buds, etc)
- Proficient in MS Office programs and can learn new systems quickly
- Strong accuracy with data entry
- Being mechanically inclined would be a strong asset as the successful candidate will be required to know how products operate and how they are put together
- Must have strong time management and organizational skills
- Team player who can build trust in a team setting quickly
- Able to travel within Canada (highway travel, company vehicle) able to travel into the US*
What We Offer:
- Competitive salary, benefits plan and paid vacation
- Company matched RRSP program (match up to $1,000 per year)
- Opportunity to be part of a growing brand and company with a reputation for excellence
- Supportive leadership and a collaborative sales culture.
If you believe you would be the right person for this role, we welcome you to submit your application (cover letter and resume) to our HR Department by clicking Apply or emailing to [email protected].
We thank all those who apply, however only those selected for an interview will be contacted.
Job Type: Full-time
Benefits:
- Company events
- On-site parking
Application question(s):
- We are located 35 minutes outside of Winnipeg, in a rural area. Are you willing and able to commute/drive to our location?
Work Location: In person
