20 meilleures offres (customer care, okotoks, ab) (à pourvoir)

National Operations & Appraisal Manager - Automotive - PDR Hail Team
PDR Hail Team —Calgary, AB
- À partir de 80 000 $ par an
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- Bilingue
- Expérience en gestion
- Déplacements à prévoir jusqu'à 50%
Postuler rapidement
il y a 5 jours
Sales Associate
Okotoks Honda —Okotoks, AB
- De 77 466,46 $ à 86 477,80 $ par an
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- En présentiel
- Assurance Dentaire
- Congés payés
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il y a 4 jours
Outside Sales Representative
Work Truck West —Alberta
- À partir de 60 000 $ par an
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il y a 12 jours
Administrative Assistant – Feedlot Operations
Chinook Feeders 2024 —Okotoks, AB
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- Expérience administrative
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- Assurance Vision
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18 h
Door to Door Sales Representative
City Fiber Inc —Alberta
- De 4 000 $ à 8 000 $ par mois
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- Assurance Dentaire
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New-Line Products LTD —Alberta
- De 120 000 $ à 140 000 $ par an
- Temps plein
- Microsoft Powerpoint
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Customer Experience Lead - Expedition Systems
Backland Expedition Gear —Okotoks, AB
- De 25 $ à 36 $ de l’heure
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- Microsoft Office
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Administrative Assistant – Feedlot Operations
Chinook Feeders 2024 —Foothills, AB
- Temps plein
- Microsoft Excel
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- Expérience administrative
- Congés payés
- Assurance Vision
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18 h
Administrative Assistant – Feedlot Operations
Chinook Feeders 2024 —High River, AB
- Temps plein
- Microsoft Excel
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- Expérience administrative
- Congés payés
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18 h
Server/Bartender
Leopold's Tavern —Okotoks, AB
- À partir de 15 $ de l’heure
- Temps partiel
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- Programmes de Bien-être
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17 h
Sales Associate
Kaizen Automotive Group —Okotoks, AB
- De 50 000 $ à 140 000 $ par an
- Fins de semaine au besoin
- Logiciels de GRC/CRM
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- Assurance Invalidité
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Experienced Dental Receptionist
Confidential —Calgary, AB
- De 25 $ à 45 $ de l’heure
- Google Suite
- Microsoft Office
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
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23 h
Sr. Account Manager
ATTA Elevators —Calgary, AB
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- Construction et rénovation
- Assurance Dentaire
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il y a 9 jours
Engineering Sales Representative
MAPEI Inc. —Alberta
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Front Desk Manager -Relocate to Waterton Park AB
Waterton Glacier Suites —Alberta
- De 4 500 $ à 5 000 $ par mois
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- Certificat de premiers soins de base
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Shift Manager
Okotoks Cinemas —Okotoks, AB
- De 17 $ à 19 $ de l’heure
- Temps partiel
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- En présentiel
- Heures d'arrivée et de départ flexibles
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il y a 2 jours
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- 18 $ de l’heure
- Temporaire
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- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
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Sales Consultant
Okotoks Volkswagen —Okotoks, AB
- 50 000 $ par an
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- Programme d'Aide aux Employés
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il y a 11 jours
Front Desk Manager -Relocate to Waterton Park AB
Waterton Glacier Suites —Alberta
- De 20 $ à 22 $ de l’heure
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- Hospitalité
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Relaxation Specialist | Flow
CEDAR & STEAM —Calgary, AB
- À partir de 15 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer care (okotoks, ab)

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National Operations & Appraisal Manager - Automotive - PDR Hail Team

PDR Hail Team -
Calgary, AB

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Détails du poste

Temps plein
À partir de 80 000 $ par an
Il y a 5 jours

Profil recherché

Bilingue
Français
Expérience en gestion
Vente
Service à la clientèle
Microsoft Office
Expérience administrative
Leadership
Compétences en communication
Permis de conduire

Description complète du poste

National Operations & Appraisal Manager

PDR Hail Team - Calgary, Alberta

As one of the country’s fastest-growing PDR companies, we partner with leading insurance providers, dealerships, and automotive organizations to deliver exceptional results at scale. Built on innovation, speed, accountability, and service excellence, we are proud to be recognized as an industry leader.

We are currently seeking an experienced, driven, and highly organized National Operations & Appraisal Manager to join our leadership team.

This is not a standard operations role. This position is critical to the success of our company and ideal for someone who thrives in fast-paced environments, enjoys solving complex challenges, and takes pride in leading teams to deliver outstanding customer experiences.

About the Role

As National Operations & Appraisal Manager, you will oversee operational performance across multiple locations throughout Alberta and Canada. You will play a key leadership role in coordinating production flow, supporting team performance, maintaining quality standards, and ensuring our clients receive exceptional service from start to finish.

You are someone who:

Leads with urgency, professionalism, and accountability
Communicates exceptionally well and is highly responsive
Enjoys coordinating people and processes
Can remain calm and solutions-focused under pressure
Is willing to work hard during peak production seasons
Takes ownership and pride in operational excellence

This position requires flexibility and commitment, including availability during evenings and weekends throughout our busiest months (June–December).

Key Responsibilities

Oversee vehicle production flow in Calgary and additional locations as required
Coordinate technicians, support staff and sublet vendors
Ensure all repairs meet company quality control standards
Educate customers on repair timelines and processes
Create and manage supplements using Mitchell/Qapter
Troubleshoot and resolve operational challenges quickly and effectively
Address customer concerns and comeback issues professionally
Enforce company procedures and operational standards
Oversee parts logistics
Travel throughout Alberta and Canada as required

Qualifications

Preferred candidates will possess most of the following:

10+ years of professional work experience
5+ years of leadership, operations, or administrative management experience
Operations experience within the auto body/collision repair industry
Previous estimating experience in collision repair, insurance, or appraisal environments
Strong customer service and/or sales background
Valid driver’s license
Ability and willingness to travel for extended periods

Skills & Attributes

Strong leadership and interpersonal skills
Excellent communication skills, especially via phone and text communication
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-moving environment
Proficiency with Microsoft Office
Working knowledge of Mitchell and Qapter systems
Hands-on, motivated, team-oriented leadership style
Strong work ethic and self-motivated attitude
Commitment to supporting team communication seven days per week
Availability during evenings and weekends when production demands require it
Bilingual French considered an asset

Why Join PDR Hail Team?

Join a growing company with national reach and industry-leading reputation
Opportunity to make a significant impact on company growth and operations
Dynamic work environment where no two days are the same
Enjoy a two-week holiday break over Christmas and New Year's

If you are looking for an opportunity to help build a business, lead high-performing teams, and grow with an innovative company, we would like to hear from you.

Please submit your resume via email.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: From $80,000.00 per year

Application question(s):

If you were hired, when would you be able to start work?

Experience:

Automotive Operational: 5 years (preferred)
Qapter/Mitchell Connect: 2 years (required)

Language:

French (preferred)

Licence/Certification:

Drivers Licence (required)

Willingness to travel:

50% (preferred)

Work Location: In person

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customer care emplois - okotoks, ab

National Operations & Appraisal Manager - Automotive - PDR Hail Team

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer care (okotoks, ab)

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