Jaylor Fabricating Inc. is looking for an IT Systems Support Technician to join our team for a 12 month contract.
We are a global manufacturer for the beef and dairy industry, known for our superior quality and innovation but our best asset is our people! We are looking for people with a positive attitude who want to grow in a healthy, family-oriented environment – where they are truly valued!
What We Do:
At Jaylor, we deliver true TMR, helping every dairy and beef farmer maximize profitability. Our high-quality mixers ensure superior mix quality and performance, supported by team Jaylor’s unmatched service.
Our Culture:
At Jaylor, we have each other’s backs – whether it’s our employees, customers, or suppliers – because teamwork drives success. We do the right things the right way, always striving to improve.
We don’t just work hard – we work with purpose. We bring energy and passion to everything we do, ensuring farmers can depend on our equipment and our team. From engineering and manufacturing durable mixers to providing top-notch service, we are relentless in our pursuit of delivering results that make a difference.
Role Details:
- Adhere to health & safety – we all go home safe at the end of the day.
- Provide technical support and troubleshooting assistance to end users across all departments.
- Assist with maintaining, supporting, and optimizing IT systems, hardware, software, and related infrastructure.
- Support the day-to-day operation of servers, workstations, mobile devices, managed network systems, and plant floor technology.
- Assist with supporting the organization’s ERP/MRP system, including end-user assistance, troubleshooting, and basic system support.
- Research technical issues and solutions and report findings and recommendations to the IT Manager as required.
- Assist with maintaining IT security standards, user access controls, system patching, and backup procedures.
- Provide employee training and support for software, hardware, and IT-related systems as required.
Required Skills:
- College diploma or university degree in Information Technology, Computer Science, or equivalent practical experience.
- A minimum of 3-5 years of experience in an IT support, systems support, or helpdesk-related role is preferred.
- Experience supporting Windows Server environments, Active Directory, DNS, DHCP, Group Policy, and Microsoft 365 administration is considered an asset.
- Experience with SQL Server administration and troubleshooting is considered an asset.
- A good understanding of TCP/IP networking, VLANs, VPN connectivity, wireless networking, and managed network infrastructure is considered an asset.
- Experience supporting ERP/MRP systems in a manufacturing environment is considered an asset.
- Strong communication, organization, and problem-solving skills, along with the ability to work effectively as part of a team and provide professional support to end users.
- Strong work ethic
Extended health coverage that includes life insurance, long term disability and AD&D, medical, dental and vision after only 1 month.
We offer competitive wages based on skills and experience ($35.00-$40.00/hour)
This job posting is for an existing position vacancy within our organization.
Accessibility accommodations are available for all parts of the recruitment process. Applicants must make their needs known in advance.
Pay: $35.00-$40.00 per hour
Work Location: In person
