4 meilleures offres (front desk supervisor, pemberton, bc) (à pourvoir)

Front Desk Supervisor
Blackcomb Springs Suites —Whistler, BC
- À partir de 26,35 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Expérience en supervision
- Programmes de Bien-être
- Aide au Transport Quotidien
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Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)
Mountaineer Lodge —Colombie-Britannique
- De 24 $ à 26 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Assurance Vie
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il y a 5 jours
guest service supervisor
The Listel Hotel Whistler —Whistler, BC
- 76 500 $ par an
- Heures supplémentaires
- Anglais
- Hôtel
- Compétences en communication
Assistant Rooms Operations Manager - Front Office & Housekeeping
Marriott International, Inc —Whistler, BC
- De 61 000 $ à 72 000 $ par an
- Temps plein
- Hôtel
- Diplôme d'études secondaires
- Service aux visiteurs
il y a 3 jours

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Dental Assistant Manager /Dental Receptionist
Newcastle Dental —Newcastle, ON
Dental receptionist: 1 year (required). The ideal candidate will be responsible for managing front desk tasks and providing excellent customer service in a…
De 22 $ à 27 $ de l’heure
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il y a 4 jours
Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince
Upper East Dental —East York, ON
Are you an experienced dental receptionist with leadership skills and a passion for creating an exceptional patient experience?
À partir de 28 $ de l’heure
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il y a 13 jours

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Front Desk Supervisor

Blackcomb Springs Suites -
Whistler, BC

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Détails du poste

Temps plein
À partir de 26,35 $ de l’heure

Profil recherché

Service à la clientèle
Études postsecondaires
Expérience en supervision
Réception
Compétences en informatique
Hôtellerie

Description complète du poste

The Front Desk Supervisor is responsible for supervising the Guest Services team including Guest Service Agents, and Night Auditors. A GSS provides leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service.

Job Duties and Responsibilities:

Supervises, trains, and manages performance of front desk staff.
Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.
Remains calm and alert during emergencies, heavy workloads, and other complications.
Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.
Assists the GSM in verifying and confirming all incoming OTA and third- party reservations for accuracy, rate, payment structures and deposits as required.
Assists the GSM and GM in revenue yielding management meetings.
Perform the duties of a Guest Service Agent or Night Auditor as required.
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction.
Conduct performance reviews and performance management when required.
Complete daily check lists and clearly communicate through daily pass on with colleagues.
There is a travel allowance available to cover the costs of travelling back and forth to work should you reside in Squamish or Pemberton.

Prerequisites:

The ideal candidate is a seasoned guest services professional with outstanding, supervisory or management skills and extensive firsthand experience. Available to work when needed, including weekends, holidays, and nights.

Education:

A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.

Experience:

Must have a minimum of 1-2 years of experience as a supervisor.

Must have previous experience as a Front Desk Agent or Night Auditor.

Pay: From $26.35 per hour

Benefits:

Commuter benefits
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care
Wellness program

Experience:

supervisory: 2 years (required)
front desk agent or night audit: 2 years (preferred)

Work Location: In person

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front desk supervisor emplois - pemberton, bc

Front Desk Supervisor

Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)

guest service supervisor

Assistant Rooms Operations Manager - Front Office & Housekeeping

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk supervisor (pemberton, bc)

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