3 meilleures offres (scheduler, sarnia, on) (à pourvoir)

Scheduling Supervisor
CarePartners —Sarnia, ON
- De 55 789,50 $ à 71 194,50 $ par an
- Temps plein
- Bases de données
- Expérience en supervision
- Gestion d'équipe
- Assurance Dentaire
- Programme d'Aide aux Employés
Turnaround Maintenance Scheduler
Shell —Sarnia, ON
- De 110 000 $ à 160 000 $ par an
- Temps plein
- Esprit d'analyse
- Baccalauréat
- Compétences en communication
- Heures d'arrivée et de départ flexibles
Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time
VON Canada (Ontario) —Sarnia, ON
- De 19,61 $ à 20,84 $ de l’heure
- Temporaire
- Microsoft Outlook
- Diplôme d'études secondaires
- Diplôme universitaire non requis
- Jours fériés payés
- Assurance Dentaire

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Scheduling Supervisor

CarePartners -
Sarnia, ON

Postuler dès maintenant

Détails du poste

Temps plein
De 55 789,50 $ à 71 194,50 $ par an

Profil recherché

Animation
Gestion des opérations
Coaching
Études postsecondaires
Bases de données
Recrutement
Gestion des horaires
Expérience en supervision
Gestion d'équipe
Gestion de cas
Service à la clientèle
Formation du personnel
Orientation axée sur le service à la clientèle
Recrutement
Contrats
Soutien à la clientèle
Amélioration continue de la qualité (ACQ)
Formation et développement
Terminologie médicale
Compétences en communication
Coordination d'équipe
Amélioration des processus opérationnels
Analytique

Description complète du poste

Who We Are:

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview:

CarePartners is adding to our team and we are looking for a Scheduling Supervisor. This position has a strong focus in customer service and provides intake and scheduling expertise within an integrated client focused service delivery model. The Scheduling Supervisor works closely with the Operations Manager and Director to ensure efficient operations within the branch.

This is a Full-Time position within our Sarnia, ON Office.

What We Offer:

Incentives and Perks

Meaningful, fulfilling work, helping patients and their families behind the scenes
Supportive team environment and a great corporate culture
Paid orientation and comprehensive training and onboarding
Access to group discounts, including exclusive discounts from various retailers
Total rewards program which includes health & dental benefits
An Employee Assistance Program (EAP) for you and your family members
Opportunities for continuing education and training
Hands on mentoring and leadership support
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $55,789.50 to $71,194.50, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves:

Works closely with the Director, Operations Manager and branch to effectively build and maintain a master schedule for front line healthcare workers
Participates in hiring and orientation of new Team Coordinators to ensure ongoing staff training and development opportunities are met.
Monitors and ensures standard scheduling procedures to promote quality service and control costs.
Monitors the schedule of Team Coordinators and adjust when necessary to ensure that there is an even distribution of workload among the team.
Acts as a super-user, trains and coaches others in the use of the automated information & scheduling system (PROCURA), and Workflow
Supports the team through effective problem solving of conflicts/issues with regards to challenging scheduling cases or hard-to-service areas for scheduling.
Facilitates a team approach where problem solving and solutions are encouraged and identifies and removes barriers to the effectiveness of the team.
Promotes a continuous quality improvement approach to customer service.
Responds to questions and concerns regarding scheduling policies and practices.
Monitors and compiles statistical information and regularly provides statistical reports to Operations Manager.
Makes recommendations regarding Community Support Worker (CSW)/ Nursing utilization rates and provides recruitment needs to Operations Manager
Monitors Team Coordinators compliance with service agreements/contracts and established procedures, practices and the Collective Agreement.
Monitors monthly financial benchmarks and proceeds with corrective actions.
Holds team meetings with Team Coordinators and provides additional training on a weekly basis
Identifies operational gaps and communicates areas of improvement, makes recommendations on policies and procedures.
Actively participates in internal and external committees and community functions (i.e. workshops, job/health fairs, community boards, participation on focus groups) and is a member of the Joint Health and Safety Committee
Performs other duties as required

What You Bring:

The minimum qualifications for this job are one to three (1-3) years of post-secondary education and three to six (3-6) years of job-related work experience, or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
Exceptional analytical and problem-solving skills.
Thorough knowledge of Ontario Health atHome contractual obligations and case management is required.
Advanced database & software knowledge and experience is required.
Supervisory and Customer Service experience is an asset.
Knowledge of medical terminology is an asset.
Able to work non-traditional hours

CarePartners In Your Community:

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility:

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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scheduler emplois - sarnia, on

Scheduling Supervisor

Turnaround Maintenance Scheduler

Client Service Associate (CSA) - Planning & Scheduling - Temporary, Full-time

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