2 meilleures offres (it help desk, spruce grove, ab) (à pourvoir)

Help Desk Technician - Level 1 (Bilingual - English/French)
Star POS —Edmonton, AB
- De 44 000 $ à 46 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Windows
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Customer Service Representative - Automotive
EBlock Inc. —Canada
- 45 000 $ par an
- Temps plein
- Télétravail
- Bilingue
- Anglais
- Windows
- Assurance Dentaire
- Congés payés

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Representative (CSR)
Magnacharge Battery Corp —Edmonton, AB
The successful candidate will assist customers with battery selection and sales, provide product information, process transactions, and support daily store…
De 18 $ à 22 $ de l’heure
Postuler rapidement
il y a 5 jours
Customer Sales Representative
Midas - Edmonton 5392 —Edmonton, AB
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained…
De 18 $ à 24 $ de l’heure
Postuler rapidement

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Jr. IT Support Specialist
Pathwise Credit Union —Oshawa, ON
Bachelor’s degree in information technology, Computer Science, or a related field. This is an entry-level position suitable for recent graduates or individuals…
À partir de 50 000 $ par an
Postuler rapidement
il y a 1 jour
Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
À partir de 68 000 $ par an
Postuler rapidement

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it help desk (spruce grove, ab)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Help Desk Technician - Level 1 (Bilingual - English/French)

Star POS
Edmonton, AB

Postuler rapidement

Détails du poste

Temps plein
De 44 000 $ à 46 000 $ par an
Il y a 4 jours

Profil recherché

Microsoft Windows Server
Bilingue
Français
Diplôme d'études professionnelles
AEC
Anglais
Microsoft Exchange
LogMeIn
Windows
Soutien technique
Microsoft Office
DHCP
DNS
TeamViewer
Active Directory

Description complète du poste

Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries.

You will be placed in a rotational shift, answering phone calls and emails to assist our clients in operating and maintaining their technology needs. We support most of our client’s business technology needs, and are constantly striving to be on the leading edge of business technology.

French language and communication is mandatory for this role, as it's a mix of English & French.

You will also be assisting with on site installations, and on site service calls depending on the requirement.

Job Duties for Help Desk Technician-Level 1 include:

Answers phones and emails and triage customer questions and issues
Work day-to-day with computers, printers, networks, payment terminals and point of sale software related issues for all clients
Scheduling, and following tasks assigned on your calendar
Ensure security of data, network access and backup systems
Use of remote login tools Like Datto RMM, LogMeIn, Team Viewer
Ticketing and recording client issues in ticketing software
Maintain time sheets
Learning and adapting new technology and software
Able to clearly give basic training on computer usage and software usage to clients
Ability to work in a team as well as individually on assigned tasks
Present a positive and engaging personality along with self discipline and professional behavior at all times
Willing and able to travel on-site for service visits when required
Assist installations team on projects when required
On site service calls may be required
Travel to location may be required
Escalate calls to senior technical support technicians when required
Follow up with client by email or phone for service completion
Provide reports to the direct supervisor regarding tasks, project progression, or issues
Follow policy and procedures for day-to-day operations
Attend training & team meetings as required

At least 1-year practical experience in a technical support position or recent technical education experience in a post-secondary environment.

Ability to demonstrate experience managing & working with the following technologies: Windows 7, 8, & 10 Microsoft Office Suite (2010 & Newer) Windows Server 2008 R2, 2012 R2, 2016 Active Directory DHCP DNS Terminal Services Microsoft Exchange 2007, 2010, 2013 Office 365

Job Type: Full-time

Pay: $44,000.00-$46,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Application question(s):

Do you live in Edmonton, Alberta ?
Do you have reliable transportation to and from work?
Are you comfortable with rotational shift work?

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

Technical Support: 1 year (required)

Language:

English (required)
French (required)

Work Location: In person

Postuler rapidement

Affinez votre recherche

it help desk emplois - spruce grove, ab

Help Desk Technician - Level 1 (Bilingual - English/French)

Customer Service Representative - Automotive

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it help desk (spruce grove, ab)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact