Commercial / Architectural Territory Sales Manager
Lynden Door is looking for a driven, relationship-focused sales professional to join our Canadian Commercial sales team as a Commercial / Architectural Territory Manager serving the Ontario, New Brunswick, and Nova Scotia market. In this role, you'll be part of a collaborative, one-team culture — working shoulder-to-shoulder with inside sales, operations, and distribution partners to deliver exceptional value at every stage of the commercial project cycle, from initial bid through final delivery.
If you bring experience in commercial doors and millwork — or in commercial door and window hardware and frames — we want to hear from you. Your industry knowledge will accelerate your impact and help us deliver the elevated customer experience that sets Lynden Door apart.
Location: preferred location based out of St. Thomas, Ontario distribution branch. Candidates with strong commercia/ architectural fenestration industry experience will also be considered located elsewhere in Ontario.
About the role:
You will own commercial door sales and project fulfillment across Ontario — building customer relationships, managing accounts, coordinating quotes and orders, and ensuring projects land on time and on spec. You'll represent Lynden Door Family of Companies unified offerings, working across wholesale distribution, contract hardware houses, architects, and designers.
Sales and Account Management:
- Build and deepen relationships across the Ontario commercial market — including architectural firms, contract hardware houses, and distribution partners — to understand customer needs and identify new business opportunities.
- Manage day-to-day accounts, drive commercial opportunities and stocking programs through wholesale distribution, and provide regular market summaries covering business conditions, opportunities, and recommendations.
- Coordinate quotations with the estimating team, follow opportunities from specification through negotiation to final sale, and proactively address any product or customer issues.
- Deliver product knowledge presentations to architects, designers, and distribution partners; develop deep expertise in commercial door applications including fire door listings, sound ratings, and hardware.
Project Fulfillment:
- Coordinate commercial projects end-to-end with the Alliance Door Products' St. Thomas office — confirming specifications, managing shop drawings and door/hardware schedules, and aligning order submission, manufacturing, and delivery timelines.
- Work with estimators, order engineers, customer service, and other territory managers to keep projects on schedule; communicate status updates and manage all project documentation.
- Schedule and coordinate resources for product flow across receiving, value-add services, packaging, and shipping between Lynden Door, and customers.
Channel Management:
- Day-to-day account management activities and liaison to Lynden Door's existing wholesale accounts. Work to drive appropriate architectural/commercial opportunities through wholesale distribution channel. Provide product knowledge (PK) and informational presentations to blended distributors.
- Mitigate product and customer issues, defects, etc. Positively address customer concerns.
- Provide regular and ongoing market summaries (current business conditions, market opportunities, account assessments, issues and recommendations).
Core skills and Qualifications:
- Background in commercial doors and millwork, or commercial door/window hardware and frames preferred. Commercial construction project management or other commercial building materials sales experience considered.
- Strong organizational skills with the ability to manage multiple projects and accounts simultaneously.
- Excellent written and verbal communication; able to work effectively with customers in demanding situations.
- Creative, solution-oriented approach to problem-solving with a positive, team-first mindset.
- Commitment to accuracy, quality, and continuous learning; willingness to train and develop peers.
- Commitment to contribute, grow and succeed in a team environment.
- Willingness to pursue additional training, classes, etc. to enhance skills.
- Positive outlook.
In addition to competitive pay and our supportive culture, we offer the following benefits and perks:
- Extended medical, dental, and vision plan
- Life insurance
- Disability benefits
- Registered Retirement Savings Plan (RRSP)
- An employee referral bonus program
- Career growth opportunities to expand responsibility and scope of role
- Staff events
- A supportive Outside Sales, Inside Sales, Distribution partner, and Operations teams all pulling in the direction of providing customer value.
More about the Lynden Door Family of Companies:
We are an equal opportunity employer and one of North America's leading manufacturers and distributors of high-quality door products. The great service and products we deliver are a result of the hard work and talent of our exceptional team. We work hard to hire the best team members who share our core values in respect for all people, integrity in every situation, and quality in everything we do. A supportive team with diverse backgrounds and career experiences from all around the world strengthens who we are and provides many opportunities for continuous growth and development within our family of companies.
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