Job Title: Part-Time Banquet Captain
Location: Clarion Hotel & Conference Centre – Abbotsford, BC
About Us:
The Clarion Hotel & Conference Centre is Abbotsford’s premier venue for meetings, weddings, and special events. Our dedicated team takes pride in creating memorable experiences for our guests through exceptional service, attention to detail, and a passion for hospitality.
Position Overview:
We are seeking a reliable, detail-oriented, and service-driven Part-Time Banquet Captain to join our Banquets team. Reporting to the Banquet Manager, the Banquet Captain plays a leadership role in overseeing banquet events, ensuring smooth operations, and delivering outstanding guest service. This is a hands-on supervisory position, ideal for someone who thrives in a fast-paced, event-focused environment.
Key Responsibilities:
- Lead banquet setup and tear-down according to Banquet Event Orders (BEOs).
- Conduct pre-event briefings with banquet staff, communicating menus, timelines, and service expectations.
- Greet clients, confirm event details, review A/V needs, and remain available throughout events.
- Assign and supervise staff to ensure timely and efficient service.
- Manage change orders, update BEOs, and maintain detailed event logs.
- Oversee bar cash-outs, liquor inventory counts, and deposits.
- Ensure adherence to all banquet SOPs, policies, and service standards.
- Handle guest concerns and escalate incidents or staff challenges to the Banquet Manager.
- Maintain accurate billing records and complete necessary reports at the end of shifts.
- Support Lost & Found procedures and other administrative tasks as required.
Qualifications:
- Previous banquet or hospitality supervisory experience preferred.
- Strong leadership, organization, and time-management skills.
- Excellent communication and guest service abilities.
- Flexible schedule, including evenings, weekends, and holidays.
- Must be available to work late evenings, sometimes as late as 2:00 a.m.
- Serving It Right certification (or ability to obtain within 30 days of hire).
Additional Details:
- Busy season begins in October, with the potential for full-time hours during peak periods.
Why Join Us?
- Work in a dynamic and team-oriented environment.
- Opportunity to lead exciting and diverse events.
- Competitive hourly wage plus gratuity.
- Flexible part-time hours with the possibility of more during busy season.
If you're ready to take your career to the next level and lead unforgettable events, we invite you to apply today! Join us at Clarion Hotel & Conference Centre where your passion for hospitality will shine.
Job Type: Part-time
Pay: $20.00-$20.50 per hour
Benefits:
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
Ability to commute/relocate:
- Abbotsford, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Banquets : 1 year (required)
Language:
Work Location: In person