20 meilleures offres (director of operations, abbotsford, bc) (à pourvoir)

Regional Operations Manager
Foodtastic —Abbotsford, BC
- Temps plein
- Travail hybride
- Vente
- Capacités de présentation
- Déplacements à prévoir
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Director, Quality & Safety – Hybrid with Director of Care (DOC)
Maplewood Care Society —Abbotsford, BC
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The Great Commission Foundation —Abbotsford, BC
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Jetstream Personnel Consulting Inc —Colombie-Britannique
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Director of Sales
Hardy Sales —Langley, BC
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il y a 4 jours
Scaffolding Operations Manager
Industrial Scaffold Services L.P. —Colombie-Britannique
- De 100 000 $ à 110 000 $ par an
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- Microsoft Word
- Microsoft Excel
- Microsoft Office
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il y a 11 jours
Doghouse Program Supervisor
Langley Animal Protection Society —Abbotsford, BC
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- Diplôme d'études secondaires
- Programmes de Bien-être
- Assurance Dentaire
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Health Director
Simpcw First Nation —Colombie-Britannique
- Fins de semaine au besoin
- Soins infirmiers
- Expérience en gestion
- Maîtrise
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Technology Operations Manager
The Great Commission Foundation —Abbotsford, BC
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- Temps plein
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- Sens de l'organisation
- Technologies de l'information
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Senior Project Manager
Goldbeck Recruiting —Abbotsford, BC
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- Ingénierie
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Residential Property Manager - Part Time
Confidential Priviately-Held Company —Aldergrove, BC
- De 50 000 $ à 60 000 $ par an
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- Travail hybride
- Service à la clientèle
- Compétences en informatique
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- Heures d'arrivée et de départ flexibles
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il y a 5 jours
Program Manager - Community & Social Services
Ki-Low-Na Friendship Society —Colombie-Britannique
- De 69 160 $ à 76 440 $ par an
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Shift Manager
Jersey Mike's c/o Redberry Inc —Chilliwack, BC
- 19,85 $ de l’heure
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il y a 3 jours
Customer Service Representative
Canadian Stone Industries —Aldergrove, BC
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- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Director, Food and Beverage
Abbotsford Canucks —Abbotsford, BC
- Fins de semaine au besoin
- Microsoft Office
- Baccalauréat
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Supply Chain Director
Vancouver Freeze Dry Ltd —Langley, BC
- 62 $ de l’heure
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- Anglais
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GENERAL MANAGER
Bannister Automotive Group —Chilliwack, BC
- De 150 000 $ à 250 000 $ par an
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il y a 11 jours
Abbotsford Addictions Centre (AAC) Program Supervisor
Archway Community Services —Abbotsford, BC
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Manager, People & Culture
SARA For Women —Mission, BC
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- Microsoft Powerpoint
- Microsoft Excel
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- Programmes de Bien-être
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Client Partner, Human Resources
Fraser Health —Abbotsford, BC
- De 46,37 $ à 66,66 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : director of operations (abbotsford, bc)

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Regional Operations Manager

Foodtastic -
Abbotsford, BC

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Détails du poste

Temps plein

Profil recherché

Vente
Capacités de présentation
Sécurité alimentaire
Leadership
Restauration
Compétences en communication
Permis de conduire

Description complète du poste

About the Company

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 27 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries Benny.

We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

Regional Operations Manager - Greater Vancouver Area

Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to develop and facilitate the required capabilities to deliver results within their assigned restaurants.
The Regional Operations Manager will perform audits and inspections to ensure adherence to brand standards and develops action plans in partnership with the Manager or Franchisees to improve operational performance. The ROM is accountable for key financial and performance measures within his/her region, including sales, performance, guest experience scores, Food Safety and Associate engagement.

Responsabilities:

Deliver a Perfect Guest Experience

Establish and build a trusting relationship with Managers or Franchisees by conducting valuable, purpose driven Restaurant visits with operational intensity to improve business.
Conduct Restaurant operations and evaluations based on the frequency as outlined in the annual brand plans. Key areas of focus include measuring the brand standards, a full review of Front of the House, Back of the House, Safety and Security, employee relations and Food Safety.
Observe, assess and score the Restaurants based on the pre-set brand standard audit.
Coach employees, Managers and Franchisees in the moment to educate and inspire a change in behavior.
Communicate and share brand standards and available resources that assist the Managers and Franchisees to remedy the gaps while conducting your audit.
Identify gaps and opportunities and determine root causes in operating standards and overall Guest satisfaction; share the results with the Managers and Franchisees
Coach and teach the Managers and Franchisees solutions to identified gaps (hourly training tools, etc.,)
Flag key issues raised during the audit and resolve in a timely manner, report on trends during team meetings, one on one discussions to ensure root cause is resolved.
Liaise between Managers and Franchisees and brand leadership team to ensure issues that have been identified that are negatively impacting Guest Experience metrics are
Prepare for audits by being knowledgeable about the restaurants financial performance, results from previous Restaurant audits, in play action plan progress etc., i.e., metrics, past food safety results. Flag any ongoing actions that have not been addressed.
Lead all areas of new Restaurant openings and assist in ensuring new restaurants reach their business goals.
Visit the Restaurants on the frequency required by the segmentation model.

Development of others – Associate Engagement:

Coach and develop employees to deliver Guest Experiences and on their individual development plans for corporate locations.
Coach employees to provide developmental feedback to increase leadership capability within the Restaurants.
Ensure that the region is fully staffed with the right people by adhering to approved selection process, developing and retaining great Associates and maintaining a pipeline of candidates ready to fill vacancies.

Financial and Profitability:

Establish clear business goals and financial targets with Manager and Franchisees
Suggest operational improvements that drive same Restaurant sales or reduce costs
Identify opportunities and best practices to improve profitability of restaurants
Conduct quarterly business update for region.

Food/Safety:

Ensure compliance with employment standards, human rights, health and safety, and WHMIS within the region.
Ensure effective implementation and compliance of the Food Safety Programs.

Some of the challenges in this role could include:

Geographic – multi units across large territory may require travel.
Ability to work with a variety of personality types.
Must be able to identify talent and assist leaders in developing strong leadership skills.
Building strong and cohesive relationships with Restaurants Support Centre and Field teams.
Must stay up on all brand standards and changes.
Must clearly understand menu specifications.
Must be able to conduct detailed audits routinely throughout the year.
Gain adoption and sustainability of new systems and tools across Brand.
Must be able to facilitate workshops/presentations.

Requirements:

5 years experience in Multi-Unit Franchise Restaurant
Experience in Operations considered
MAPAQ Certification in Food Hygiene and Safety
Strategic thinking
Results oriented
Strong communication skills.
Effective conflict management skills.
Effective influencing skills.
Strong teamwork skills
Valid driver’s license and access to a vehicle

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : director of operations (abbotsford, bc)

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