Join Our Team as the Program & Administrative Support Coordinator at Between Friends!
Do you love helping people, staying organized, and making things happen behind the scenes? Are you the person who enjoys variety in your day, knows how to keep multiple plates spinning, and can welcome a family, update a database, create a social media post, and order office supplies, all before lunch?
If that sounds like you, we have the perfect opportunity.
Between Friends is looking for an enthusiastic, organized, and people-focused Administrative & Program Support Coordinator to join our team. This role is at the heart of our organization, helping members, families, staff, volunteers, and community partners have a positive experience every step of the way.
As one of the first people our community connects with, you'll help ensure our programs run smoothly, our information stays up to date, our office remains welcoming, and our stories are shared with the world.
Who We Are:
At Between Friends, we’re all about creating connections, embracing diversity, and celebrating every individual. We run inclusive programs and development opportunities where people of all abilities can come together, have fun, and build meaningful friendships. Our mission is simple but powerful: to create a community where everyone can connect, grow and belong. Whether it’s a day at camp, a night of karaoke, or road tripping to Edmonton, we’re here to make sure that everyone feels welcome, valued, and included. If you’re passionate about making a positive impact and believe in the power of friendship, you’ll fit right in with us!
The Role:
The Program & Administrative Support Coordinator is a dynamic role that combines customer service, administration, communications, and program operations. As one of the first points of contact for Between Friends, this individual helps create a welcoming and positive experience for members, families, volunteers, donors, and community partners. The role serves as a central hub within the organization, supporting participant registration and bookings, administering fee assistance programs, maintaining accurate records and schedules, updating information within Connect and other organizational systems, and ensuring timely communication with participants and families. In addition, the coordinator helps share the impact of Between Friends through social media and communications, while supporting the day-to-day operations of the office by maintaining supplies, coordinating vendors, and keeping workspaces organized and welcoming. Success in this role requires exceptional organizational skills, strong attention to detail, a passion for helping people, and the ability to manage multiple priorities while contributing to a culture of inclusion, belonging, and excellent service.
What You’ll Do:
Be the Friendly Face of Between Friends: Create exceptional first impressions by welcoming members, families, volunteers, donors, and community partners. Whether in person, by phone, or online, you'll help people feel valued, supported, and excited to be part of our community.-
Keep the Magic Moving: Help bring programs to life by managing registrations, bookings, fee assistance applications, waitlists, schedules, and participant records. Your organization and attention to detail will ensure our members have a seamless experience from registration to participation.
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Keep Our Systems Running Smoothly: Become a Connect champion by maintaining accurate program information, participant records, calendars, and schedules. You'll help ensure staff, members, and families always have access to the information they need.
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Share Stories That Inspire: Help tell the Between Friends story through social media, newsletters, and communications. From highlighting member achievements to promoting upcoming adventures and events, you'll help showcase the impact of belonging and inclusion.
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Be the Office MVP: Keep our office welcoming, organized, and ready for action. From stocking supplies and coordinating vendors to supporting events, meetings, and special projects, you'll play a key role in creating an environment where both staff and members can thrive.
You’re Our Ideal Candidate If You …
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Love Helping People
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Thrive in Organized Chaos
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Take Initiative and Make Things Happen
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Communicate with Confidence and Kindness
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Believe Everyone Belongs
Why You’ll Love Working with Us:
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Purpose-Driven Work: Make an impact every day by supporting a mission that brings people together and celebrates diversity.
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Great People: Work with an enthusiastic team that feels more like family than colleagues.
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Fun Environment: We work hard, but we also play hard! Team outings, community events, and lots of laughs guaranteed.
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Room to Grow: We’re all about professional development and will support your journey every step of the way.
If you’re ready to be a key player in a dynamic organization that’s changing lives, we’d love to meet you! Apply today and let’s build something incredible together at Between Friends.
Apply Now – Let’s Make a Difference, One Friendship at a Time!
At Between Friends, we value diversity and recognize that individuals come with a unique set of experiences that can contribute to our mission of providing quality social, recreation, and development opportunities so that people with disabilities can connect, grow, and belong. We believe that adding new ideas and diversity of thought to our teams is essential to our success.
Posting Close Date:
This posting will be open until June 30, 2026. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
Privacy and Hiring Process:
We may use artificial intelligence (AI)–based tools to assist with parts of the hiring process, such as reviewing applications or resumes. These tools support, but do not replace human judgment, and all final hiring decisions are made by people. Personal information is collected, used, and disclosed in accordance with Alberta’s Personal Information Protection Act (PIPA). For more information, please contact us.
