7 meilleures offres (bell captain, alberta) (à pourvoir)

Senior Bell Valet Attendant
The Malcolm Hotel —Canmore, AB
- À partir de 22 $ de l’heure
- Fins de semaine au besoin
- Certification RCR
- Hôtel
- Certificat de premiers soins de base
- Réductions Tarifaires
- Assurance Dentaire
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Bell Valet Captain
The Malcolm Hotel —Canmore, AB
- De 20 $ à 25 $ par jour
- Fins de semaine au besoin
- Certification RCR
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Congés payés
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Bell Captain
EMBLEMS —Banff, AB
- 24 $ de l’heure
- Temps plein
- Hôtel
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
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il y a 1 jour
Assistant Guest Services Manager (Bell/Valet)
EMBLEMS —Banff, AB
- De 60 000 $ à 63 000 $ par an
- Fins de semaine au besoin
- Hôtel
- Sens de l'organisation
- Leadership
- Assurance Dentaire
- Assurance Vision
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Driver
FAIRMONT —Jasper, AB
- À partir de 23,46 $ de l’heure
- Temps plein
- Hôtel
- Certificat de premiers soins de base
- Sens de l'organisation
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Bellperson - Overnight (Seasonal)
FAIRMONT —Jasper, AB
- À partir de 19,49 $ de l’heure
- Temps plein
- Hôtel
- Sens de l'organisation
- Compétences en communication
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Bellperson (Seasonal)
FAIRMONT —Jasper, AB
- À partir de 19,49 $ de l’heure
- Temps plein
- Hôtel
- Sens de l'organisation
- Compétences en communication
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MDU - Sales and Marketing Representative
Premium Retail Services —North York, ON
Valid driver's license and your trusty vehicle. Valid driver's license and your trusty vehicle. Premium Retail Services is one of North America's leading…
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Senior Bell Valet Attendant

The Malcolm Hotel -
Canmore, AB

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Détails du poste

Permanent | Saisonnier | Temps plein
À partir de 22 $ de l’heure

Profil recherché

Déneigement
Certification RCR
Permis de conduire de classe 5
Expérience en hôtellerie et hébergement
Leadership d'équipe
Coaching
Certificat de premiers soins de base
Conduite de véhicule
Hôtellerie
Mentorat
Nettoyage
Formation et développement
Service aux visiteurs
Leadership
Résolution des problèmes de la clientèle
Compétences en communication
Coordination d'équipe

Description complète du poste

The Senior Bell Valet Attendant plays a key role in delivering exceptional, personalized guest experiences from arrival to departure while supporting the Bell Valet Captain in the daily operation of the Bell & Valet team. As one of the first and last team members guests encounter, the Senior Bell Valet Attendant sets a positive example by consistently demonstrating warm, anticipatory, and professional service in accordance with Forbes Five-Star standards and the values of Spring Creek Resorts.

This position serves as a lead team member, assisting with day-to-day operations, mentoring new and existing Bell & Valet Attendants, coordinating workflow during shifts, and helping ensure service standards are consistently achieved. The Senior Bell Valet Attendant works collaboratively with the Front Desk, Concierge, and Guest Services teams while supporting the Bell Valet Captain in maintaining an efficient, organized, and guest-focused arrival experience.

REQUIREMENTS

The ideal candidate will have a minimum of one (1) year of Bell and Valet experience in a luxury hotel environment, with demonstrated leadership potential and a passion for guest service. Previous experience mentoring or training team members is considered an asset. Preference will be given to candidates with a diploma or certificate in Hospitality Management or a related field.

A valid Alberta Class 5 driver's license, a clean driver's abstract, and the ability to successfully complete a criminal record check are required. Standard First Aid & CPR certification is considered an asset. Training in luxury guest service, Guest Service Gold®, Forbes Travel Guide standards, WHMIS, Defensive Driving, or Les Clefs d'Or awareness is considered an asset.

The successful candidate must demonstrate outstanding interpersonal, communication, and guest service skills while remaining calm and professional in a fast-paced environment. They must be able to stand for extended periods and lift, carry, push, pull, and place items weighing up to 35 kg. Flexibility to work days, evenings, weekends, holidays, and special events is required.

DUTIES

The duties of this position include, but are not limited to:

Deliver exceptional, personalized guest service while creating memorable first and last impressions for every guest.
Support the Bell Valet Captain in coordinating the daily workflow of the Bell & Valet team.
Act as the senior team member in the absence of the Bell Valet Captain, ensuring service standards and operational expectations are maintained.
Welcome arriving and departing guests with warmth, professionalism, and attention to detail.
Safely park, retrieve, and care for guest vehicles while maintaining accurate vehicle and key control procedures.
Retrieve, deliver, store, and safeguard guest luggage promptly and professionally.
Escort guests to their accommodations while introducing hotel amenities, in-room features, and resort services.
Deliver guest messages, packages, amenities, and special requests efficiently.
Assist with training, mentoring, and onboarding new Bell & Valet team members through coaching and leading by example.
Provide ongoing guidance and support to fellow team members while reinforcing luxury service standards.
Maintain the cleanliness, organization, and presentation of the Bell Desk, porte cochère, lobby, and guest arrival areas.
Serve as a knowledgeable ambassador for The Malcolm Hotel and the Bow Valley by recommending local attractions, dining experiences, transportation, and resort amenities.
Support the Concierge and Front Desk teams with guest inquiries, transportation arrangements, luggage coordination, and VIP arrivals.
Anticipate guest needs, resolve concerns professionally, and escalate complex issues to the Bell Valet Captain or Guest Services leadership when appropriate.
Assist with seasonal snow removal and maintain safe, welcoming guest entrances during winter conditions.
Ensure compliance with all hotel safety policies, vehicle handling procedures, and emergency response protocols.
Demonstrate professionalism, dependability, and leadership by example while fostering a positive and collaborative team environment.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Pay: From $22.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Flexible schedule
Life insurance
Paid time off
Store discount

Work Location: In person

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