20 meilleures offres (customer solutions specialist, alberta) (à pourvoir)

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
Journeyman HVAC Technician
Ram Mechanical Inc —St. Albert, AB
- Nuits au besoin
- Maintenance
- Plomberie
- Conduite de véhicule
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
Service Technician
Coinamatic —Fort McMurray, AB
- De 28 $ à 32 $ de l’heure
- Fins de semaine au besoin
- Vente
- Plomberie
- Compétences en communication
Postuler rapidement
Retail Sales Specialist
Advantage Solutions —Cold Lake, AB
- De 17 $ à 19 $ de l’heure
- Temps partiel
- Microsoft Excel
- Diplôme d'études secondaires
- Esprit d'analyse
Territory Account Manager
Sunbelt-Solomon Services —Leduc, AB
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Vente
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Product Coordinator (Bilingual)
Accomsure Ltd. —Calgary, AB
- Temps plein
- Bilingue
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
HSE Specialist
Source Energy Services —Peace River, AB
- Microsoft Excel
- Microsoft Office
- Baccalauréat
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
Senior Residential HVAC Technician
ProSolutions Plumbing, Heating & Air Conditioning Inc. —Edmonton, AB
- De 45 $ à 55 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Vente
- Capacités de présentation
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Outside Sales Representative, Consulting Engineering
The Group Master —Calgary, AB
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Client Development Specialist
PEO Canada —Calgary, AB
- Temps plein
- Vente
- En présentiel
- Congés payés
Postuler rapidement
Agricultural/Commercial Specialist
Vision Credit Union Ltd. —Vegreville, AB
- Temps plein
- Microsoft Office
- Mathématiques
- Déplacements à prévoir
- Régimes de participation aux bénéfices
- Programmes de Bien-être
Postuler rapidement
Member Experience Advisor - Athabasca
Servus Credit Union —Athabasca, AB
- Temps partiel
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
Postuler rapidement
Bilingual Technical Support Representative
Seljax —Spruce Grove, AB
- De 50 000 $ à 70 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Gestion de projet
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Customer Solutions Coordinator (Bilingual)
Accomsure Ltd. —Calgary, AB
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Congés payés
Journeyman/Journeywoman Residential HVAC Technician
Prosolutions Plumbing, Heating & Air Conditioning Inc. —Edmonton, AB
- De 40 $ à 50 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Capacités de présentation
- Plomberie
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
Member Experience Advisor - Lomond (Casual)
Servus Credit Union —Lomond, AB
- Temps partiel
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
Postuler rapidement
il y a 14 jours
Member Experience Advisor - Rimbey
Servus Credit Union —Rimbey, AB
- Temps partiel
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
Postuler rapidement
il y a 9 jours
Graphic/Web & Branding Specialist
Source Select Marketing —Medicine Hat, AB
- De 32,69 $ à 33,65 $ de l’heure
- Temps plein
- Anglais
- En présentiel
- Compétences en communication
- Assurance Dentaire
- Congés payés
Postuler rapidement
Account Manager (Comm Data)
Graybar —Edmonton, AB
- Repos la fin de semaine
- Vente
- Salesforce
- Sens de l'organisation
- Régimes de participation aux bénéfices
- Assurance Invalidité
Member Experience Advisor - Grande Cache
Servus Credit Union —Grande Cache, AB
- Temps partiel
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
Postuler rapidement
il y a 8 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer solutions specialist (alberta)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Postuler rapidement

Détails du poste

Temps plein
De 50 000 $ à 65 000 $ par an

Profil recherché

Microsoft Word
Permis de conduire de classe 5
Mention Sceau rouge
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Conduite de véhicule
Connaissances en mécanique

Description complète du poste

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Postuler rapidement

Affinez votre recherche

customer solutions specialist emplois - alberta

Customer Sales and Service Representative

Journeyman HVAC Technician

Service Technician

Retail Sales Specialist

Territory Account Manager

Product Coordinator (Bilingual)

HSE Specialist

Senior Residential HVAC Technician

Outside Sales Representative, Consulting Engineering

Client Development Specialist

Agricultural/Commercial Specialist

Member Experience Advisor - Athabasca

Bilingual Technical Support Representative

Customer Solutions Coordinator (Bilingual)

Journeyman/Journeywoman Residential HVAC Technician

Member Experience Advisor - Lomond (Casual)

Member Experience Advisor - Rimbey

Graphic/Web & Branding Specialist

Account Manager (Comm Data)

Member Experience Advisor - Grande Cache

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer solutions specialist (alberta)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact