3 meilleures offres (delivery director, alberta) (à pourvoir)

Service Delivery Director (SDD)
HCLTech —Calgary, AB
- PMP
- Gestion d'équipe
- Leadership
il y a 4 jours
Executive Director, Employment Standards Program Delivery
Government of Alberta —Calgary, AB
- De 153 902 $ à 202 256 $ par an
- Temporaire
- Expérience en gestion
- Déplacements à prévoir
- Compétences en communication
il y a 9 jours
Executive Director, Seniors Program Delivery
Government of Alberta —Edmonton, AB
- De 153 902 $ à 202 256 $ par an
- Temporaire
- Baccalauréat
- Travail social
il y a 6 jours

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Executive Director, Employment Standards Program Delivery
Government of Alberta —Calgary, AB
Your background includes extensive senior management experience in large, complex organizations, with a strong understanding of employment standards and program…
De 153 902 $ à 202 256 $ par an
il y a 9 jours
Executive Director (ED) - Full Time (FT) - Athabasca
Extendicare —Athabasca, AB
Strategy Development – in consultation with the leadership team, develop home level strategies that enhance resident care and support the broader Extendicare…
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Director, Partner Delivery & Product Strategy
Mastercard —Toronto, ON
This is a visible leadership role with the opportunity to shape how partners adopt our solutions, influence product direction through market insight, and…
De 138 000 $ à 221 000 $ par an

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Service Delivery Director (SDD)

HCLTech -
Calgary, AB

Postuler dès maintenant

Détails du poste

Il y a 4 jours

Profil recherché

Certification ITIL
PMP
Amélioration des processus
Gestion d'équipe
Leadership

Description complète du poste

Calgary, Alberta
Job Summary

To map Shalley Khurana 40217051 (DUH)

The Service Delivery Manager is a pivotal role responsible for the profitability and overall success of engagements within the organization. This position focuses on managing service delivery excellence, driving process improvements, and ensuring customer satisfaction while implementing strategic initiatives aimed at optimizing profit margins. The role requires strong leadership skills to engage and develop teams, ensuring alignment with the organization's objectives and fostering a culture of continuous improvement.

Key Responsibilities

To map Shalley Khurana 40217051 (DUH)

1. Lead Process Improvement Initiatives By Implementing Automation And Lean It Methodologies, Driving Compliance And Reducing Human Error In Service Delivery.
2. Strategize And Oversee Program And Delivery Management To Ensure All Deliverables Align With Profitability Targets And Contractual Obligations.
3. Mentor And Develop Team Members, Fostering Engagement And Retention Through Tailored Professional Development Plans And Growth Opportunities.
4. Enhance Customer Engagement And Satisfaction By Proactively Addressing Concerns, Managing Escalations, And Ensuring Adherence To Service Level Agreements.
5. Drive The Upskilling Of Resources Through The Establishment Of Internal Academies And Training Programs To Cultivate Talent And Support Career Progression.

Skill Requirements
1. Strong Understanding Of Service Delivery Management Principles And Practices.
2. Proficiency In Process Improvement Methodologies Such As Lean It And Automation Tools.
3. Excellent Leadership And Team Management Skills, With A Focus On Employee Engagement And Retention.
4. Solid Financial Acumen To Manage P&L And Drive Profitability.
5. Exceptional Communication And Relationship Management Abilities.

Other Requirements

To map Shalley Khurana 40217051 (DUH)

1. Optional But Valuable Certifications: Itil, Six Sigma Green Belt, Pmp, Or Relevant Service Delivery Management Certifications

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delivery director emplois - alberta

Service Delivery Director (SDD)

Executive Director, Employment Standards Program Delivery

Executive Director, Seniors Program Delivery

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