4 meilleures offres (it support, amherst, ns) (à pourvoir)

Tier 1 Technical Support Representative
Eastlink —Amherst, NS
- À partir de 18,52 $ de l’heure
- Fins de semaine au besoin
- En présentiel
- Jours fériés payés
- Assurance Dentaire
Bilingual Tier 1 Technical Support Representative
Eastlink —Amherst, NS
- À partir de 19,52 $ de l’heure
- Fins de semaine au besoin
- Télétravail
- Anglais
- En présentiel
- Jours fériés payés
- Assurance Dentaire
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Télétravail
- Analyse de données
- Esprit d'analyse
- Ressources humaines
- Assurance Dentaire
- Congés payés
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Maintenance
- Anglais
- Windows
- Programmes de Bien-être
Postuler rapidement
il y a 4 jours

More jobs to discover

Find similar jobs that you might be interested in.

Bilingual Tier 1 Technical Support Representative
Eastlink —Amherst, NS
Votre rôle consistera à résoudre des problèmes techniques, à proposer des solutions et à offrir une expérience client exceptionnelle pour toute une gamme de…
À partir de 19,52 $ de l’heure

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Live Operations Associate (Video Game - Arabic Speaking)
Smilegate West —Toronto, ON
Founded in 2006 with a goal of becoming a leading publisher and digital media distributor of online video games, the Company is built on the principle that…
18 $ de l’heure
Postuler rapidement
il y a 2 jours
Manager, End User Support Services
Mackenzie Health —Richmond Hill, ON
Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
De 111 365 $ à 142 116 $ par an

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it support (amherst, ns)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

it support jobs near amherst, ns

Skip The Dishes, Customer Service Representative (Remote) : offres d'emploi

Technical Support Representative (Surrey, BC) : offres d'emploi

Technical Support (Kitchener, ON) : offres d'emploi

Personal Support Work (Parry Sound, ON) : offres d'emploi

Technical Support Representative (Mississauga, ON) : offres d'emploi

Technical Support Representative (British Columbia) : offres d'emploi

Personal Support Worker (Owen Sound, ON) : offres d'emploi

Personal Support Worker (New Brunswick) : offres d'emploi

Community Support Worker (Lethbridge, AB) : offres d'emploi

Support Technique (Drummondville, QC) : offres d'emploi

Support Technique (Quebec Province) : offres d'emploi

Support Technique (Trois Rivières, QC) : offres d'emploi

Personal Support Worker (Scarborough, ON) : offres d'emploi

Support Technique (Valcourt, QC) : offres d'emploi

Personal Support Worker (Waterloo, ON) : offres d'emploi

Patient Support Program Manager (Ontario) : offres d'emploi

Technical Support (Hamilton, ON) : offres d'emploi

Personal Support Worker (Pictou, NS) : offres d'emploi

Warehouse Supervisor (Richmond, BC) : offres d'emploi

Technical Support Supervisor (Toronto, ON) : offres d'emploi

Tier 1 Technical Support Representative

Eastlink -
Amherst, NS

Postuler dès maintenant

Détails du poste

Temps plein
À partir de 18,52 $ de l’heure

Profil recherché

Centre d'appels
Service à la clientèle
Orientation axée sur le service à la clientèle
Interaction avec les clients
Centre d'assistance

Description complète du poste

Req #3152

Designated office:
33 Alderney Drive
Dartmouth, NS
B2Y 2N4

This position is:
Remote (Work-from-Home) or on-site (Dartmouth NS, Sudbury ON, or St. John’s NL)

At Eastlink, great customer experiences start with great conversations. As a Tier 1 Technical Support Representative, you'll be a trusted resource for our customers when they need help the most. You'll troubleshoot technical issues, provide solutions, and deliver an exceptional customer experience across a variety of products and services. No two interactions are the same, so every day brings a new opportunity to learn, solve problems, and make an impact!

What You'll Be Doing
As a Tier 1 Technical Support Representative, you'll support Residential and Business customers through inbound technical support interactions. In this role, you'll:

Help customers with technical questions and service issues
Use available tools to diagnose and resolve issues
Guide customers through troubleshooting with patience and professionalism
Accurately document customer interactions and resolutions
Take ownership of customer concerns and work toward positive outcomes
Manage multiple priorities in a fast-paced environment
Work independently while contributing to team success
Meet customer experience and performance goals

What We're Looking For

Enjoy solving problems and learning new technology
Communicate clearly and build rapport with customers
Bring a positive attitude and customer-first mindset
Are reliable, accountable, and detail-oriented
Have experience in technical support, customer service, or a related field
Have call centre experience and are comfortable working toward performance goals
Have knowledge of Internet, TV, mobile, telephone, or security technologies (an asset)
Are available to work a flexible schedule, including evenings and weekends

Don't meet every requirement? We'd still love to hear from you if you have transferable skills, a willingness to learn, and a passion for helping customers!

About Eastlink
Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us
We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

When you join Eastlink, you'll enjoy:

Starting rate of $18.52/hour plus annual variable pay
Paid training and ongoing coaching to support your success
Opportunities for internal growth and promotion
Paid vacation and holidays
Comprehensive health and dental benefits
Pension plan
Employee discounts on Eastlink products and services

We are committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process

Postuler dès maintenant

Affinez votre recherche

it support emplois - amherst, ns

Tier 1 Technical Support Representative

Bilingual Tier 1 Technical Support Representative

Technical Support Supervisor - Automotive

IT Technician-Relocate to Port Hardy, B.C.

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it support (amherst, ns)

Découvrir les offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact