4 meilleures offres (front desk manager, baie d'urfe, qc) (à pourvoir)

Front Desk Manager
Spa CurAge —Pointe-Claire, QC
- De 17 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Hospitalité
- Service à la clientèle
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il y a 11 jours
Front Office Supervisor
Embassy Suites by Hilton Montreal Airport —Pointe-Claire, QC
- Temps plein
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- Bar
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MasterBUILT Hotels Ltd. —Dorval, QC
- Temps plein
- Hospitalité
- Gestion des stocks
- Service à la clientèle
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6 h
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HUB International —Montréal, QC
- De 65 000 $ à 70 000 $ par an
- Temps plein
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- Diplôme d'études secondaires
- Esprit d'analyse
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- Bourses d'Études

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Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince
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Front Desk Manager - Relocate to Waterton Park AB
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk manager (baie d'urfe, qc)

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Front Desk Manager

Spa CurAge -
Pointe-Claire, QC

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Détails du poste

Temps plein
De 17 $ à 25 $ de l’heure
Il y a 11 jours

Profil recherché

Bilingue
Hospitalité
Multilingue
Service à la clientèle
Sens de l'organisation
Standard téléphonique
Étiquette au téléphone
Compétences en communication

Description complète du poste

Job Overview
We are seeking a professional and customer-focused Front Desk Manager to oversee the front office operations of our hospitality establishment. The ideal candidate will serve as the first point of contact for guests, ensuring a welcoming environment and delivering exceptional guest services. This role requires strong organizational skills, excellent communication, and the ability to manage multiple responsibilities efficiently. Bilingual or multilingual abilities are highly valued to assist our diverse clientele and enhance guest experiences.

Duties

Greet guests warmly and provide outstanding customer service throughout their stay
Manage multi-line phone systems to handle reservations, inquiries, and guest requests promptly
Check guests in and out efficiently while maintaining accuracy in billing and documentation
Assist with guest services such as room assignments, concierge requests, and special accommodations
Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations
Handle guest complaints or concerns professionally, resolving issues promptly to ensure satisfaction
Maintain a clean and organized front desk area in accordance with hospitality standards
Support administrative tasks including scheduling, reporting, and record keeping as needed

Requirements

Proven experience in front desk operations within a hotel or hospitality environment is preferred
Excellent phone etiquette and communication skills
Strong customer service orientation with the ability to handle diverse guest needs gracefully
Ability to operate multi-line phone systems efficiently
Multilingual or bilingual skills are highly desirable to serve a diverse guest demographic
Knowledge of hospitality software systems and front desk procedures is a plus
Professional appearance and demeanor with strong organizational skills
Ability to work in a fast-paced environment while maintaining attention to detail
Flexibility to work various shifts including evenings, weekends, or holidays as needed

Job Type: Full-time

Pay: $17.00-$25.00 per hour

Work Location: In person

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front desk manager emplois - baie d'urfe, qc

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk manager (baie d'urfe, qc)

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