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Assistant Manager

Revive Car Wash
Collingwood, ON

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Détails du poste

Permanent | Temps plein
De 52 500 $ à 60 000 $ par an

Profil recherché

Français
Expérience en gestion
Service à la clientèle
Études postsecondaires
DEC
Diplôme d'études secondaires
Expérience en supervision
Baccalauréat
Affaires
Diplôme d'associé
Leadership
Restauration
Compétences en communication
Connaissances en mécanique
Entretien des installations
Permis de conduire

Description complète du poste

Job Description: Assistant Manager

About Revive Car Wash

Revive Car Wash is a rapidly growing, Canadian-owned and operated express exterior car wash company. Our mission is simple: to be the best small part of our customers’ day, every single visit.

We achieve this by building exceptional teams, promoting a culture of excellence, and maintaining a genuine commitment to community involvement and environmental sustainability.

As we expand across Ontario, we’re looking for driven leaders who want to grow with us.

Overview

The Assistant Manager is a full-time, on-site leadership role at our Collingwood location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your team, drive membership growth, and deliver a consistently outstanding customer experience.

This is a springboard role. Our top Assistant Managers move into Site Manager positions within 12–18 months. If you’re ambitious and customer-obsessed, we want to hear from you.

What You’ll Do

Operations & Facility

Oversee daily wash operations, opening and closing procedures, and shift handovers.
Ensure the facility and lot are clean, organized, and guest-ready at all times.
Conduct regular equipment inspections; identify and escalate maintenance issues promptly
Supervise and train car wash attendants to uphold quality standards and strictly adhere to safety protocols
Assist with inventory management including chemical levels, supplies, and equipment consumables

Team Leadership & Development

Supervise, coach, and motivate a team of car wash attendants on every shift
Assist in onboarding, and training new team members to Revive standards
Manage staff schedules to ensure efficient coverage across all shifts
Conduct regular performance check-ins and recognize team achievements
Model the culture of excellence — lead by example

Customer Experience

Set the tone for exceptional guest interactions on every shift
Handle customer inquiries, concerns, and complaints professionally and promptly

Membership & Revenue

Actively promote and sell Revive’s unlimited wash memberships on site
Track membership sales and retention metrics; report to the Site Manager
Assist in implementing marketing initiatives to attract new customers and grow the member base
Identify upsell opportunities and coach the team on membership conversion techniques

What We’re Looking For

Required

High school diploma or equivalent; Bachelors degree preferred.
1–2+ years of supervisory or shift-lead experience (All industries are considered)
Demonstrated ability to lead, coach, and motivate a team
Strong customer service and communication skills
Comfort working in a fast-paced environment
Ability and willingness to work outdoors in all seasons.
Flexible availability, including evenings, weekends, and holidays
Valid driver’s licence

Nice to Have

Experience in car wash, retail, quick-service restaurant, or similar high-volume service environment
Familiarity with POS or membership management systems
Basic knowledge of mechanical equipment or facility maintenance
Post-secondary education in business, hospitality, or a related field

Compensation & Benefits

Competitive Salary: $52,500 $60,000(based on experience)
Bonus pay tied to membership sales and operational targets
Overtime pay
Health Spending Account (HSA)
Paid time off
Free car washes
Genuine career advancement: a clear path to Site Manager

Schedule & Work Location

Full-time, 40 hours per week
Day shifts, morning shifts, evening shifts, weekends; holidays as needed
In-person at Collingwood, ON — this role is fully on-site
French language skills not required

Equal Opportunity Statement

Revive Car Wash is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment in accordance with the Ontario Human Rights Code. We welcome applications from all qualified individuals and will provide accommodations throughout the recruitment and selection process upon request. Please contact [email protected] to request accommodation.

Note: This job description outlines the primary responsibilities of the role and is not intended to be exhaustive. Additional duties may be assigned as required to meet operational needs.

Job Types: Full-time, Permanent

Pay: $52,500.00-$60,000.00 per year

Benefits:

Extended health care
Flexible schedule
On-site parking

Education:

DCS / DEC (preferred)

Experience:

Management: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

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