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Handle guest inquiries, complaints, and feedback professionally. Team Discounts: Enjoy exclusive discounts on meals and services for you and your team.
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Restaurant General Manager

BOSTON PIZZA -
Aurora, ON

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Détails du poste

Permanent | Temps plein
De 65 000 $ à 70 000 $ par an
Il y a 6 jours

Profil recherché

Service à la clientèle
Certificat de manipulateur d'aliments
Gestion de restaurant
Expérience de barista
Anglais
Expérience en supervision
Gestion d'équipe
Service alimentaire
Industrie alimentaire
Conduite des entretiens
Sécurité alimentaire
Manipulation d'argent
Leadership
Restauration
Hôtellerie
Certificat Smart Serve

Description complète du poste

Job Overview
We are seeking an experienced and dynamic Restaurant General Manager to oversee daily operations at our bustling restaurant. The ideal candidate will demonstrate strong leadership skills, a passion for food service, and a commitment to delivering exceptional customer experiences. This role requires a comprehensive understanding of restaurant management, food safety standards, and team supervision to ensure smooth and profitable operations.

Duties

Manage all aspects of restaurant operations, including staffing, inventory, and customer service
Handling of hiring and training of all future management, front of house and heart of house employees.
Must be hardworking individual and prepared to be very involved on the floor of the restaurant, in the community and be able to work in a teams setting.
Committed to being a leader and not a boss, lead the charge, teach by delegating and educating.
Restaurant General Manager has a focus with the Front of House and Heart of House (Kitchen) operations
Supervise and train staff in food preparation, cooking, serving, and food handling procedures
Oversee food safety compliance and ensure adherence to health regulations
Handle cash transactions and POS operations using POSitouch.
Recruit, interview, and onboard new team members with a focus on hospitality and food industry standards
Monitor restaurant performance metrics and implement strategies for continuous improvement
Ensure high standards of customer service are maintained at all times
Coordinate kitchen activities with kitchen staff to ensure timely food delivery and quality control
Manage restaurant cleanliness, safety protocols, and overall facility maintenance
Lead team management efforts by motivating staff, conducting performance reviews, and fostering a positive work environment

Skills

Proven experience in restaurant management or food service leadership roles
Strong supervisory experience with team management capabilities
Excellent customer service skills with a focus on hospitality excellence
Proficiency in food preparation, cooking techniques, and food safety standards
Familiarity with POS systems, particularly POSitouch
Effective cash handling and financial management skills
Ability to oversee food handling procedures and ensure compliance with health regulations
Leadership qualities with the ability to motivate and develop staff members
Experience in interviewing candidates and building strong teams in a restaurant setting
Knowledge of the food industry trends, kitchen operations, and restaurant experience including hotel or barista experience is a plus

This position offers group insurance benefits, bonus structures for performance, and more. We will cater a package to suit the needs of the canadidate.

Must be able to work mornings, nights, evenings, weekends, and holidays.

Boston Pizza Aurora has a lot to offer our new General Manager, expectations are high and high performance candidates will only be considered, we cannot wait to meet you!

This position offers an exciting opportunity for a dedicated professional to lead a vibrant team while ensuring operational excellence. We value leadership, professionalism, and a passion for delivering memorable dining experiences.

Some expectations, that all candidates must consider,

1. Must be able to lead a team of management and staff.

2. We are looking for this candidate to be a business builder, rather then working countless hours!

3. Working hours expectations will be 45-50 hours weekly.

4. Boston Pizza is a family restaurant and Sportsbar, our restaurant tends to be busier, handling high frequency family style dining will be emphasized!

5. As we build out a stronger management team, there will be some entry hurdles of finding a flow of management in the location to strengthen operations.

Job Types: Full-time, Permanent

Pay: $65,000.00-$70,000.00 per year

Benefits:

Dental care
Discounted or free food
Extended health care
Flexible schedule
Life insurance
Paid time off
Store discount
Vision care

Application question(s):

Are you located in Markham, or within 10KM of the location? (7680 Markham Road)

Experience:

Dining Restaurant General Manager: 2 years (required)

Language:

English (required)

Licence/Certification:

Smart Serve (required)
Food Handler Certification (required)

Work Location: In person

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