3 meilleures offres (collection agent remote, brampton, on) (à pourvoir)

Bilingual Collection Agent
Prefera Finance —Etobicoke, ON
- De 43 500 $ à 46 500 $ par an
- 8 Heures
- Travail hybride
- Bilingue
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
il y a 7 jours
Credit Supervisor / Superviseur de service de crédit
Carrier Enterprise Canada —Brampton, ON
- De 80 000 $ à 100 000 $ par an
- Temps plein
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- Microsoft Powerpoint
- Microsoft Excel
- Vente
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- Congés payés
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il y a 4 jours
Account specialist, High Value at Risk (HVAR)
BMO Financial Group —Ontario
- De 45 500 $ à 84 500 $ par an
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- Télétravail
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- Compétences en informatique
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- Heures d'arrivée et de départ flexibles
il y a 6 jours

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Bilingual Collection Agent

Prefera Finance -
Etobicoke, ON

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Détails du poste

Permanent | Temps plein
De 43 500 $ à 46 500 $ par an
Il y a 7 jours

Profil recherché

Bilingue
Français
Comptes débiteurs
Microsoft Excel
Service à la clientèle
Centre d'appels
Anglais
Microsoft Office
Saisie de données
Compétences en informatique
Étiquette au téléphone
Compétences en communication
Négociation
Gestion du temps

Description complète du poste

If you are passionate about finance, customer service, and making a positive impact in a supportive and fun work environment, apply for our Bilingual Collections Specialist role today and join us in shaping the future of financial lending with integrity and inclusivity!

We Believe In Fun: Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed.

Position Summary: To join our hybridized working environment Prefera Finance is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full time Bilingual (Fr/En) Collection Specialist!

As a Bilingual Collection Specialist, you will analyze and manage our clients' accounts. You will work with clients to strategize a plan to arrange past due payments and meet monthly goals.

Who We Are: Prefera Finance Ltd. is a Canadian-owned, national finance company dedicated to empowering clients through innovative and unique financial solutions. We work with our partners and customers to understand their needs and provide solutions that fit. These solutions include providing flexible, innovative financing programs for recreational products such as motorcycles, boats, trailers, snowmobiles and many more. Prefera also provides leading-edge point of sale solutions for automotive repairs.

Responsibilities:

Providing superior customer service while addressing customer concerns and updating account information
Communicate with clients via inbound/outbound in regard to past due balances while seeking resolution
Create payment plans, negotiate payments, provide written correspondence regarding account status etc..
Analyze data from AR Reports identifying key account issues & suggested resolution
Leave accurate notes on all accounts worked via our internal platform

Skills/Abilities:

Strong negotiation & problem-solving skills
Attention de detail
Intermediate computer skills
Strong decision-making skills
Excellent communication skills
Excellent customer service and phone etiquette
Ability to work in a fast-paced environment
Fluent in writing and speaking English & French
Credit knowledge is an asset
Skip Tracing experience is an asset

Qualifications:

Previous work experience in a call-center work environment/equivalent
Previous work experience in providing excellent customer service
Previous financial collection experience is considered an asset, but not required
Diploma/Certificate in related industry is an asset, but not required
Knowledge in Microsoft Office, previous work experience with Excel is an asset
Bilingual in French and English languages (speaking, reading and writing)

Shift Times:

8-hour shift- anywhere in between Monday to Friday 8 PM to 8 PM and Saturday’s from 9 AM - 5 PM; shift rotation either with five 8hr shifts and/or four 10 hours shifts

Perks:

Company Benefits (Health and Dental)
3 Weeks vacation; 15 days (or 112.5 hours)
RRSP Contributions/Company matching
Great location near major highways
Positive Culture & amazing team

Working Conditions:

Must be able to sit at a computer for long periods throughout the workday, with intermittent periods of standing, walking to carry out essential duties of the job.
Ability to communicate through the telephone as a main point of contact with dealer partners.
Standard 37.5-hour workweek.
Monday to Friday 8 PM to 8 PM and Saturday’s from 9 AM - 5 PM; shift rotation of four days - 10 hours shifts
Required: Ability to commute to our Etobicoke, ON office approximately 1-2 times per week.

Prefera Finance Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Job Types: Full-time, Permanent

Pay: $43,500.00-$46,500.00 per year

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care
Work from home

Ability to commute/relocate:

Etobicoke, ON M9C 5L2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

We are offering between $43,500 - $46,500 as a base salary dependent on experience and education. What are your salary expectations?

Experience:

Call center: 1 year (preferred)
Customer service: 1 year (preferred)
Collections: 1 year (required)

Language:

French (required)

Work Location: Hybrid remote in Etobicoke, ON M9C 5L2

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collection agent remote emplois - brampton, on

Bilingual Collection Agent

Credit Supervisor / Superviseur de service de crédit

Account specialist, High Value at Risk (HVAR)

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : collection agent remote (brampton, on)

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