Plaza Premium Group is the global leader in 360-degree airport hospitality and passenger service solutions, operating across 600 international and domestic airports in 150 countries, proudly serving 30 millionpassengers annually with world-class services and 1.8 million Smart Traveller members.
From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travellers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!
JOB SCOPE
This role will support recruitment for both high-volume hospitality roles (front and back-of-the-house operations) and corporate positions across all our Eastern Canadian locations. The Recruiter will play a key role in building a robust talent pipeline, delivering an exceptional candidate experience, and partnering closely with hiring managers to meet hiring goals.
JOB RESPONSIBILITIES
- Full-cycle recruitment for a wide range of roles including frontline hospitality positions (e.g., Lounge Associates, Kitchen Staff) and corporate roles (e.g., Finance, Marketing, Procurement, Sales).
- Partner with hiring managers to define role requirements, create job postings, and develop tailored sourcing strategies.
- Use a mix of proactive sourcing methods (LinkedIn, Indeed, onsite job fairs, referrals), innovative sourcing strategies and networks to identify top talent and meet aggressive hiring goals.
- Screen, interview, and assess candidates to ensure alignment with role requirements and company culture. Role will include both in-person and virtual interviewing.
- Coordinate and facilitate the interview process, ensuring timely and professional communication with candidates and stakeholders.
- Maintain strong ATS records, candidate pipelines, and weekly reporting on recruitment metrics.
- Maintain our HR social media presence across all Canadian digital channels while supporting employer branding and recruitment marketing initiatives to attract quality candidates.
- Assist in onboarding activities including orientation and uniform as required
- Collaborate with HR colleagues to identify gaps to improve the recruitment process.
- Work closely with both the HR team and Management team for Canada and Talent Acquisition North America, to align recruitment practices with business needs.
- Responsible for maintaining and sending New Hire Reports and New Hire Referrals to payroll
- Other related responsibilities and special or ad hoc projects, as assigned.
JOB REQUIREMENTS
Qualifications Required:
- 3–5 years of full-cycle recruitment experience, ideally in a mix of high-volume and corporate settings; both agency and corporate type experience welcome.
- Hospitality, Food & Beverage, Restaurant, Retail or Aviation recruitment experience highly desired.
- Proven ability to manage multiple requisitions across different job families and locations.
- Strong computer skills (Excel, Word, PowerPoint)
- Confidentiality and integrity are a must
- Good problem-solving skill with team player’s attitude
- Excellent communication and presentation skills (verbal, written and interpersonal)
- Strong interpersonal skills; able to work well with employees at all levels of the organization and build credibility with internal stakeholders.
- Demonstrated ability to work independently and in a fast-paced, high-growth environment.
- Highly organized with attention to detail and a commitment to providing excellent candidate and hiring manager experience.
- Positive "can do" attitude and adaptable to change
- Fully Bilingual French/English (written & spoken) required
Working Conditions:
- Able to travel across Canada and U.S.A, if required
- Monday-Friday, Hybrid 1 day home/week
- Office environment with minimal exposure to adverse conditions.
Why Join Us?
At Plaza Premium Group, you’ll be part of a collaborative team that values innovation, excellence, and a shared commitment to delivering exceptional experiences. This is your chance to grow your career in an environment that celebrates your contributions and empowers you to thrive.
Ready to make your next career move?
Apply today and help us shape the future of our workplace.
Plaza Premium Group offers:
- Paid health benefits package
- Access to our Global lounges for you and your family
- Smart Traveler Loyalty Program Recognition
We strive to be inclusive of the diversity of our employees, invest in their development, and foster a collaborative and respectful work environment where all employees feel like they belong and matter.
We are committed to employment equity and encourage applications from women, First Nations peoples, persons with disabilities and members of visible minorities. In accordance with AODA, applicants with disabilities requiring accommodation during the recruitment process are encouraged to make their needs known in advance.
Due to Canadian Immigration regulations, only applications from Canadian citizens or other individuals legally entitled to work in Canada will be considered.
We thank all applicants in advance for their interest, however only those being considered will be contacted.
Pay: From $65,000.00 per year
Work Location: In person
