12 meilleures offres (customer success manager, brampton, on) (à pourvoir)

Senior Customer Success Manager
Varicent —Brampton, ON
- De 120 700 $ à 158 400 $ par an
- Télétravail
- Logiciels de GRC/CRM
- Baccalauréat
- Diplôme universitaire non requis
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
il y a 11 jours
Customer Success Manager (Onboarding & Integrations)
Sticky Cards —Toronto, ON
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Amélioration continue
- Compétences en communication
Postuler rapidement
il y a 13 jours
Director, Customer Success
Prophix —Etobicoke, ON
- De 160 000 $ à 180 000 $ par an
- Logiciels de GRC/CRM
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
il y a 5 jours
Customer Success/Client Onboarding Manager
INCOM Web & e-Marketing Solutions —Toronto, ON
- Temps plein
- Marketing
- Compétences rédactionnelles
- Capacités de présentation
Customer Success Manager
IGT —Mississauga, ON
- Déplacements à prévoir jusqu'à 50%
- Service à la clientèle
- Capacités de présentation
Client Success Manager - Automotive
Vicimus Inc. —Mississauga, ON
- Temps plein
- Travail hybride
- Déplacements à prévoir
- Compétences en communication
- Analytique
Postuler rapidement
il y a 6 jours
Account Strategist Manager
Sobeys —Mississauga, ON
- De 89 000 $ à 127 000 $ par an
- Temps plein
- Travail hybride
- Marketing
- Finance
- Gestion de projet
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 6 jours
Customer Account Manager
Prophix —Etobicoke, ON
- Temps plein
- Travail hybride
- Salesforce
- Recherche
- Développement commercial
- Assurance Dentaire
- Congés payés
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Pilot Success Manager
Geotab —Oakville, ON
- De 85 500 $ à 102 000 $ par an
- Temps plein
- Travail hybride
- Espagnol
- Développement commercial
- Capacités de présentation
- Assurance Dentaire
Account Manager
White Cap Canada —Concord, ON
- Service à la clientèle
- Maîtrise
- Développement commercial
Account Manager, Recent Graduate
Keysight Technologies, Inc. —Mississauga, ON
- Temps plein
- Informatique
- Service à la clientèle
- Salesforce
il y a 11 jours
Senior Key Account Manager
Körber AG —Mississauga, ON
- Travail hybride
- Déplacements à prévoir jusqu'à 50%
- Ingénierie
- Anglais
il y a 10 jours

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Senior Customer Success Manager

Varicent -
Brampton, ON

Postuler rapidement

Détails du poste

De 120 700 $ à 158 400 $ par an
Il y a 11 jours

Profil recherché

Logiciels de GRC/CRM
Développement des relations avec la clientèle
Fidélisation de la clientèle
Gestion des comptes clés
Coordination de projets
Baccalauréat
Coordination des parties prenantes
Logiciel-service
Partenariats stratégiques
Collaboration interfonctionnelle
Affaires
Gestion des comptes
Établissement de relations avec les parties prenantes
Communication interfonctionnelle
Gestion des parties prenantes
Technologie de l'information

Description complète du poste

At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:

Innovate with Purpose: Build impactful solutions for customers worldwide.
Join Excellence: Work in a diverse, collaborative, and innovative team.
Shape the Future: Lead in redefining revenue optimization.
Grow Together: Unlock your potential in a supportive environment.

Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

Summary of the Role and Team

As a Senior Customer Success Manager, Strategic Accounts, you will join Varicent's Strategic Customer Success team and manage a portfolio of our most strategic customers within the Platinum Advantage Program.

Reporting to the Manager, Customer Success - Strategic, you will partner with executive stakeholders, business leaders, and technical teams to help customers achieve measurable business outcomes through the successful adoption of Varicent solutions.

This team supports a select portfolio of high-value enterprise customers, allowing Customer Success Managers to take a strategic, consultative approach focused on value realization, customer growth, retention, and long-term partnership development.

What You Will Be Doing

Own a portfolio of strategic enterprise customers and serve as the primary Customer Success contact across the customer lifecycle

Lead success planning initiatives that align customer business goals, stakeholders, risks, milestones, and measurable outcomes

Build and maintain relationships with executive stakeholders, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs)

Drive product adoption and value realization by developing and executing customer-specific success and adoption plans

Identify and support expansion opportunities that align with customer priorities and business objectives

Partner with Sales, Professional Services, Support, Partner teams, and other internal stakeholders to support customer success initiatives

Lead executive business reviews, strategic planning discussions, and customer outcome-focused engagements

Maintain accurate customer health, engagement, business value, and account planning information within Customer Success platforms and CRM systems

What You Bring

Experience managing enterprise or strategic customer relationships within a SaaS, technology, or business applications environment

Experience leading executive stakeholder conversations and building relationships across multiple levels of customer organizations

Demonstrated success driving customer adoption, retention, value realization, or business outcomes

Experience identifying account growth, expansion, renewal, or customer development opportunities

Ability to connect customer business objectives to technology solutions and measurable business impact

Strong project coordination, stakeholder management, and problem-solving skills across complex initiatives

Experience collaborating across cross-functional teams to achieve customer outcomes

Bachelor's degree in Business, Information Technology, Finance, or equivalent experience

Success Outcomes

First 90 Days

Build an understanding of Varicent's solutions, Customer Success methodology, strategic customer portfolio, and Platinum Advantage Program

Establish relationships with assigned customers and key internal stakeholders

Review customer success plans, business priorities, renewal timelines, and growth opportunities across assigned accounts

Begin leading customer engagements focused on business goals, adoption, and value realization

Within 6 Months

Independently manage strategic customer relationships across the assigned portfolio

Ensure customers have documented success plans aligned to measurable business outcomes and executive priorities

Demonstrate progress in adoption, customer engagement, value realization, and retention activities

Partner effectively with Sales and Renewal teams to identify expansion opportunities and support renewal readiness

Establish trusted relationships with executive stakeholders across assigned accounts

Within 12 Months

Serve as a strategic advisor to customer executives and key stakeholders across the portfolio

Demonstrate measurable impact on customer retention, adoption, expansion, and business outcome achievement

Successfully manage a portfolio of strategic enterprise customers with minimal oversight

Consistently identify growth opportunities and contribute to account expansion initiatives

Act as the orchestrator across internal and external stakeholders to drive complex customer programs to successful outcomes

For this role, the estimated annual base salary range is between 120,700.00 - 158,400.00 CAD. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.

This posting is for a new vacancy.

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.

Overview of Benefits:

Health & Wellness— Comprehensive medical, dental, and vision coverage tailored to your local needs
Time Off— PTO and public holidays to rest, recharge, and do what matters most
Volunteer Days— Dedicated time to give back and support the communities that matter to you
Ignite Days— Dedicated learning days to support continuous growth, skill development, and professional learning
Financial— Compensation that reflects your market and your value
Retirement— Retirement plans designed to help you build long-term financial security
Tuition Assistance— Invest in your growth with support for continuing education and professional development
Flexibility— Work where you thrive, with remote and hybrid options available across most regions

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email [email protected]

Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

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