20 meilleures offres (support analyst, brampton, on) (à pourvoir)

Product Support Analyst
CMiC —Toronto, ON
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Compétences en communication
- Analytique
- Programmes de Bien-être
- Assurance Dentaire
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il y a 9 jours
Specialist - Data Engineering
LTM —Mississauga, ON
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- Compétences rédactionnelles
- DevOps
- SQL
- Assurance Invalidité
- Assurance Dentaire
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Labour Relations Manager
Electrical Contractors Association of Ontario —Etobicoke, ON
- De 150 000 $ à 200 000 $ par an
- Temps plein
- Travail hybride
- Expérience en gestion
- Anglais
- Recherche
- Assurance Invalidité
- Assurance Dentaire
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il y a 3 jours
Sr. Analyst Operational Technology- Bilingual
Chartwell Retirement Residences —Mississauga, ON
- Temps plein
- PMP
- Compétences rédactionnelles
- Anglais
Branch Manager
AccessSMT —Concord, ON
- À partir de 110 000 $ par an
- Temps plein
- Systèmes PGI
- Microsoft Office
- Développement commercial
- Assurance Dentaire
- Programme d'Aide aux Employés
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Bilingual Software Quality Analyst
Reynolds and Reynolds —Mississauga, ON
- À partir de 68 000 $ par an
- Temps plein
- Travail hybride
- Anglais
- Diplôme universitaire non requis
- Contrôle de la qualité
- Programmes de Bien-être
- Assurance Invalidité
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il y a 10 jours
Programmer Analyst
Spicers Canada —Vaughan, ON
- Fins de semaine au besoin
- Informatique
- Systèmes PGI
- SQL
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ERP SAP Manager
Confidential —Mississauga, ON
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Informatique
- PMP
- Ingénierie
- Régimes de participation aux bénéfices
- Assurance Invalidité
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Bilingual Trainer (Drivers), Training Center
WM —Brampton, ON
- De 85 000 $ à 95 000 $ par an
- Temps plein
- Anglais
- Windows
- Diplôme d'études secondaires
- Plan d'actionnariat des employés
- Jours fériés payés
Oracle HCM System Specialist
Chartwell Retirement Residences —Mississauga, ON
- Temps plein
- Informatique
- Anglais
- Recherche
il y a 8 jours
Python Development Team Lead
Kortext —Ontario
- De 100 000 $ à 115 000 $ par an
- Temps plein
- Télétravail
- Azure
- Salesforce
- SQL
- Assurance Dentaire
- Congés payés
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Sage X3 ERP Systems Analyst | remote role
Bevertec —Mississauga, ON
- De 115 000 $ à 120 000 $ par an
- Temps plein
- Télétravail
- Informatique
- Gestion des stocks
- Baccalauréat
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Business Systems Analyst – Parts
Raise —Ontario
- 60,92 $ de l’heure
- Contrat
- Travail hybride
- Salesforce
- Recherche
- Saisie de données
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Gestionnaire de cas infirmier(ère) bilingue sur le terrain (IA) | Programme de soutien aux patients (PSP) / Bilingual Field Nurse Case Manager (RN) | Patient Support Program (PSP)
McKesson —Mississauga, ON
- De 89 000 $ à 148 400 $ par an
- Travail hybride
- Azure
- Informatique
- Ingénierie
- Programmes de Bien-être
- Plan d'actionnariat des employés
il y a 8 jours
Junior IT Workplace & Infrastructure Analyst
Rexel —Mississauga, ON
- De 55 000 $ à 65 000 $ par an
- Temps plein
- SharePoint
- Linux
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
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il y a 9 jours
Senior Analyst WFM
TD Bank —Mississauga, ON
- De 81 600 $ à 115 200 $ par an
- Temps plein
- Informatique
- SQL
- Esprit d'analyse
- Congés payés
Salesforce Solution Architect - Mississauga
Randstad —Mississauga, ON
- Temporaire
- Travail hybride
- Azure
- Mentorat
- Compétences en communication
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4 h
Senior Finance Business Systems Analyst
Arterra Wines Canada —Mississauga, ON
- De 101 355 $ à 131 165 $ par an
- Temps plein
- Esprit d'analyse
- Amélioration continue
- Mentorat
Business System Analyst - Sales Audit and Finance
YM Inc. —North York, ON
- De 80 000 $ à 85 000 $ par an
- Temps plein
- Dépannage de logiciel
- Recherche
- Microsoft Office
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- Assurance Dentaire
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il y a 13 jours
Director, Data Strategy & AI Enablement
YORK1 —Etobicoke, ON
- Temps plein
- Travail hybride
- Informatique
- Systèmes PGI
- Maîtrise
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Product Support Analyst

CMiC -
Toronto, ON

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Détails du poste

Temps plein
De 45 000 $ à 55 000 $ par an
Il y a 9 jours

Profil recherché

Français
Baccalauréat
Service à la clientèle
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Compétences en communication
Interaction avec les clients
Centre d'assistance
Analytique

Description complète du poste

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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support analyst emplois - brampton, on

Product Support Analyst

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Branch Manager

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Oracle HCM System Specialist

Python Development Team Lead

Sage X3 ERP Systems Analyst | remote role

Business Systems Analyst – Parts

Gestionnaire de cas infirmier(ère) bilingue sur le terrain (IA) | Programme de soutien aux patients (PSP) / Bilingual Field Nurse Case Manager (RN) | Patient Support Program (PSP)

Junior IT Workplace & Infrastructure Analyst

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Salesforce Solution Architect - Mississauga

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Director, Data Strategy & AI Enablement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support analyst (brampton, on)

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