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Case Manager (Social Services)

Big Brothers Big Sisters Serving Grand Erie, Halton and Hamilton
Brantford, ON

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Détails du poste

Permanent | Temps plein
24 $ de l’heure
Il y a 9 jours

Profil recherché

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Gestion de cas
Saisie de données
Sens de l'organisation
Travail social
Diplôme d'associé
Compétences en communication
Gestion du temps

Description complète du poste

The Opportunity

Big Brothers Big Sisters, Serving Grand Erie, Halton and Hamilton (BBBS) is seeking a social services professional to serve in the role of Case Manager, In-School Mentoring (ISM) to support its mentoring program delivery objectives. This position supports youth by creating, monitoring and supporting mentoring relationships between adult volunteer mentors and youth (mentees), who have been identified by the school as a young person who would benefit from a mentoring relationship. Reporting to the Manager of 1:1 Programs, this role contributes significantly to the organization’s mission of providing life-changing mentoring programs that ignite the power and potential of all young people.

Location & Details

Consistent with funder expectations and the nature of the role, the successful candidate will reside in Brantford or Brant County. The office is located in Brantford; however, there may be some instances where the candidate may be expected to work out of either the Hamilton or Burlington office. The ISM program will run in Brantford, Brant County, Haldimand County, Norfolk County and city of Hamilton. There will be frequent travel between the communities, with the occasional commute to the Halton community. This position is a hybrid with two in-office days and three work from home days per week.

Duties

Communicate with school champions to identify suitable youth for the ISM program
Provide program information and intake documentation to be completed by the school and parent
Participate in Mentor training for participating volunteers
Deliver Child Safety training to participating youth
Create and maintain files for the youth, volunteers and matches on our Microsoft Dynamics Service Delivery Platform (SDP)
Conduct pre-post evaluation with match participants to identify and quantify program impact and outcomes
Ensure contact occurs with program participants at intervals outlined by Big Brothers Big Sisters of Canada
Understand and comply with all National Standards as outlined by Big Brothers Big Sisters of Canada
Support placement students (SSW, BSW and CYC programs) from post-secondary institutions who contribute towards the success of the program
Facilitate in-person match meetings at the school with the mentee, mentor, and school personnel
Create and distribute program bins to participating schools, and collect/replenish bins at the end of the school year
Collaborate with the Lead, Volunteer Recruitment & Intake to support area volunteer recruitment initiatives
Participate in staff meetings, individual supervision meetings and program-specific meetings
Support other departments, as necessary

Skills & Background

Social services professional with a minimum 2-year degree/diploma in a related field
Strong communicator and willing collaborator
Engaging personality who can establish meaningful relationships with school contacts and volunteers to create growth opportunities for young people
Strong case management experience with demonstrated ability to handle complex client situations
Skilled in Microsoft Office Suite: Word, Excel, Outlook for data entry, documentation, and correspondence
Effective organizational skills with attention to detail in record keeping and reporting
Adept at interviewing clients with sensitivity and professionalism
Strong time management skills to efficiently handle multiple cases simultaneously
Experience in training & development initiatives within social services or related fields

Required

A clear vulnerable sector police check (VSC) naming Big Brothers Big Sisters of Halton and Hamilton as the employer
A minimum 2-year degree/diploma in the social service sector or related field
Access to a reliable vehicle

This role offers an engaging opportunity for professionals committed to social service excellence. Candidates should demonstrate a passion for helping others while maintaining high standards of professionalism and organizational efficiency.

Pay: $24.00 per hour

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Mileage reimbursement
On-site parking
Paid time off
Vision care
Work from home

Application question(s):

Are you able to provide a clear Vulnerable Sector Police Check (VSC)?
Do you have a minimum 2-year degree in the social services/social work field, or related industry?

Work Location: Hybrid remote in Brantford, ON N3T 2W8

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social services manager emplois - brantford, on

Case Manager (Social Services)

Band Representative Supervisor, URBAN

111-26-6 Indigenous Victim Services Manager

Family Supervisor - Canada Summer Jobs

191R2-25-3 Mental Wellness Clinical Lead

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