2 meilleures offres (collision specialist, british columbia) (à pourvoir)

Operations Specialist, Sales, Service, Delivery, & Collision Finance
Tesla —Vancouver, BC
- De 26,40 $ à 43,56 $ de l’heure
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Vente
- Jours fériés payés
- Assurance Dentaire
Collision Experience Specialist
Craftsman Collision 1981 LTD —Victoria, BC
- De 52 000 $ à 56 000 $ par an
- Diplôme d'études secondaires
- Mentorat
- Réception
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Operations Specialist, Sales, Service, Delivery, & Collision Finance

Tesla -
Vancouver, BC

Postuler dès maintenant

Détails du poste

Temps plein
De 26,40 $ à 43,56 $ de l’heure

Profil recherché

Microsoft Powerpoint
Microsoft Word
Communication avec la clientèle
Gestion des opérations
Finance
Vente
Coordination des parties prenantes
Amélioration continue
Gestion des risques
Orientation axée sur le service à la clientèle
Sens de l'organisation
Appels sortants
Compétences en communication
Interaction avec les clients
Établissement de relations avec les parties prenantes
Amélioration des processus opérationnels
Gestion des parties prenantes

Description complète du poste

What to Expect

As the Operations Specialist you will be an essential member of our dynamic fast-paced team. This is a pivotal role, where you will be managing and optimizing the day-to-day finance operations that support vehicle sales, delivery, service, collision and financial processes across both new and used cars. The ideal candidate is detail oriented, highly organized with strong communication skills essential for engaging with customers and a readiness to take on growing responsibilities in operational efficiency and customer satisfaction.

What You'll Do

Your primary responsibility is to safeguard the financial integrity of our process. This means consistently verifying full payment for every vehicle departing, regardless of the delivery, service or collision channel. This crucial role ensures securing the appropriate payment, protecting our revenue, and mitigating financial risks
Act as the lead for resolving revenue recognition cases. You will oversee payment operations for your sites, including payment allocations, overpayments, and underpayments
Maintain a strong rapport with your local Sales, Service and Delivery teams, collaborating effectively to ensure seamless vehicle sales and delivery processes. Streamlining the finance customer experience in an effective manner
Proactively identify and contact customers via outbound calls to address overdue account issues
Oversee all financial operations activities across your customer portfolio, including finance applications, purchase orders, and funding — while working closely with B2C and B2B Account Managers to continuously identify and implement process improvement initiatives
Implement and monitor compliance with all internal policies and procedures, ensuring adherence to financial regulations and industry standards; serve as the final auditor on all transactions
Proactively anticipate and address potential issues, escalating concerns to the appropriate Account Managers as needed to maintain customer satisfaction and financial operational readiness

What You'll Bring

Proven track record in stakeholder management within a fast-paced operations or finance environment
2+ years of experience in a customer-facing role, preferably in sales, delivery, automotive finance, or operations
Strong organizational skills and keen attention to detail, with a commitment to financial accuracy, and good knowledge of MS Office Suite, including Excel, Word, and PowerPoint
Excellent written and verbal communication skills
Experience with collections, outbound customer contact, or contact centre operations is an asset
Ability to work evening hours, weekends, and holidays in a retail environment
Must maintain a valid Class 5, G or G2 driver’s license for Canada

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Company-paid Health, Dental, Vision, Life, and Disability insurances
RRSP with employer match, Employee Stock Purchase Plans, and other financial benefits
Employee Assistance Program
Parental Success Programs
Sick and Vacation time, and Paid Holidays
Tesla Babies program
Tesla products, fitness discounts, and perks program

Expected Compensation

$26.40 - $43.56/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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collision specialist emplois - british columbia

Operations Specialist, Sales, Service, Delivery, & Collision Finance

Collision Experience Specialist

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