9 meilleures offres (patient advocate, british columbia) (à pourvoir)

Patient Support Team
Euclid Telehealth —Burnaby, BC
- De 21 $ à 23 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Assurance Dentaire
- Assurance Vie
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Nurse Case Manager (Part-Time) | Patient Support Program
McKesson —Colombie-Britannique
- De 59 500 $ à 99 100 $ par an
- Temps partiel
- Soins infirmiers
- Microsoft Office
- Gestion de cas
- Programmes de Bien-être
- Plan d'actionnariat des employés
il y a 11 jours
Patient Care Quality Liaison
Island Health —Victoria, BC
- De 39,03 $ à 56,11 $ de l’heure
- Compétences rédactionnelles
- Baccalauréat
- Amélioration continue
il y a 6 jours
Patient Care Quality Liaison
PHSA —Vancouver, BC
- De 76 111 $ à 109 409 $ par an
- Temps plein
- Compétences rédactionnelles
- Bases de données
- Baccalauréat
Nurse Navigator
Nuu-chah-nulth Tribal Council —Port Alberni, BC
- De 63 000 $ à 79 000 $ par an
- Temps plein
- Déplacements à prévoir
- Planification du congé
- En présentiel
- Assurance Dentaire
- Congés payés
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Indigenous Patient Navigator, Indigenous Health Program - BC Children’s and Women’s Hospital & Health Centre
Children's & Women's Hlth Cntr —Vancouver, BC
- De 76 111 $ à 109 409 $ par an
- Du Lundi au Vendredi
- Compétences rédactionnelles
- Baccalauréat
- Compétences en communication
il y a 4 jours
Patient Liaison (4-6 Month Contract)
Prenuvo —Vancouver, BC
- De 20 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Sens de l'organisation
- Réception
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Indigenous Patient Navigator, North Vancouver
Vancouver Coastal Health —North Vancouver, BC
- De 44,85 $ à 56,02 $ de l’heure
- Temporaire
- Soins infirmiers
- Traitement de texte
- Bases de données
- Programmes de Bien-être
- Assurance Dentaire
Bilingual Nurse Navigator
Kii Health (Santé) Canada Inc. —Colombie-Britannique
- De 50 000 $ à 55 000 $ par an
- 8 Heures
- Télétravail
- Anglais
- Gestion de cas
- Compétences en informatique
Postuler rapidement
il y a 13 jours

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Nurse Case Manager (Part-Time) | Patient Support Program
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De 59 500 $ à 99 100 $ par an
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Clinic Nurse, CARE Program - BC Women’s Hospital + Health Centre
BC Women's Hospital & Health Centre —Vancouver, BC
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-…
De 41,42 $ à 59,52 $ de l’heure

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Nurse Navigator - Perioperative and Procedures
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Patient Support Team

Euclid Telehealth -
Burnaby, BC

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Détails du poste

Temps plein
De 21 $ à 23 $ de l’heure

Profil recherché

Microsoft Word
Mandarin
Utilisation d'un ordinateur
Microsoft Outlook
Préparation de documents
Dossiers médicaux électroniques
Planification des rendez-vous clients
Tableurs
Cantonais
Service aux patients
Microsoft Office
Diplôme d'études secondaires
DME/DSE
Service à la clientèle
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Compétences en communication
Interaction avec les clients
Gestion du temps

Description complète du poste

Job Description 

Patient Support Team
Location: Hybrid (Burnaby, British Columbia)

Background: 

Euclid Telehealth is currently looking for a Patient Support Team with a passion for customer service in healthcare, be able to provide an exceptional patient experience, and has an enjoyment of technology, to provide patients with a caring experience about their ocular health. The Patient Support Team is the first interaction patients encounter (frontline) and are responsible for carrying out duties in a way that embodies the values of caring, excellence, initiative, and teamwork, while achieving business objectives. 

We believe every Canadian should have access to the specialized medical expertise that can preserve their vision for as long as possible. At Euclid Telehealth, we focus on eye disease screening for the leading causes of vision loss and blindness, such as: glaucoma, diabetic retinopathy, macular degeneration, and others. Our mission is to provide ocular health screening to everyone and ultimately eliminate preventable vision loss and blindness through the early detection of eye disease, by providing expert Ophthalmic care in a convenient, modern way.

Patient Support Team - Tasks and responsibilities

Your responsibilities as Patient Support Team will include, inter alia:  

Providing superior patient care and customer service, including ensuring seamless  appointment bookings.   
Answer incoming calls, respond to voicemail messages, and direct calls to appropriate staff when necessary. 
Maximize telephone calls for appointment bookings, filling all upcoming clinic days with eye disease screening appointments and ocular disease screening appointments, including asking Pre-Assessment questions, etc.
Appointment Reminders: Voice, SMS, Email reminders (1 month/1 week ahead/2 days)
Responsible for fully booking upcoming clinic days.  
Euclid Telehealth Online bookings: calls patient, confirms appointment, obtains patient demographics.
Transmit correspondence by mail, e-mail, or fax.  
Operate office equipment such as EyeVu (EMR), voice mail messaging systems (3CX), and use word processing, spreadsheet, and other software applications to prepare letters, etc.   
Participate in weekly Euclid Team Huddle and Medical Review Meetings on a regular basis. 
Other duties as assigned.

Your demonstrated skills: 

Outstanding interpersonal and communication skills, balancing empathy, and efficiency to provide excellent patient experience and build strong professional relationships. 
Ability to learn, use critical thinking skills and solve problems  
Strong organizational and time management skills 
Proficiency in the use of personal computers and related technology 
Patient-focused with a professional attitude 
Ability to multi-task 
Ability to work with supervision and independently. 
Attention to detail.
Proven good attendance record.

What your background is: 

Demonstrated excellent customer/patient service.  
2+ years of experience, ideally healthcare industry, or other patient care setting 
Experience in an ophthalmological or optometric setting is valuable but not required.  
High School Graduate, Medical Office Assistant Certificate is an asset 
Proficient in Microsoft Office (Excel, Word, Outlook.
Legally able to work in Canada.
Proficiency in Mandarin or Cantonese is an asset.

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Benefits:

Dental care
Extended health care
Life insurance

Work Location: Hybrid remote in Burnaby, BC

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patient advocate emplois - british columbia

Patient Support Team

Nurse Case Manager (Part-Time) | Patient Support Program

Patient Care Quality Liaison

Patient Care Quality Liaison

Nurse Navigator

Indigenous Patient Navigator, Indigenous Health Program - BC Children’s and Women’s Hospital & Health Centre

Patient Liaison (4-6 Month Contract)

Indigenous Patient Navigator, North Vancouver

Bilingual Nurse Navigator

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