10 meilleures offres (patient advocate, british columbia) (à pourvoir)

Patient Support Team
Euclid Telehealth —Kelowna, BC
- De 23 $ à 24 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Assurance Vie
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Patient Care Navigator
Newleaf Total Wellness Centre —Abbotsford, BC
- De 21 $ à 24 $ de l’heure
- Temps partiel
- Cabinet médical
- Expérience administrative
- Compétences en informatique
- Assurance Dentaire
- Congés payés
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il y a 2 jours
Patient Navigator
Island Health —Nanaimo, BC
- De 49,20 $ à 67,08 $ de l’heure
- Microsoft Excel
- Microsoft Office
- Soins infirmiers
Indigenous Patient Navigator, Community Transition Team (CTT) Correctional Health Services - Coquitlam, BC
BC Mental Health & Substance Use Services —Coquitlam, BC
- De 74 618 $ à 107 264 $ par an
- Temporaire
- Baccalauréat
- Déplacements à prévoir
- Recrutement
Indigenous Patient Navigator
Vancouver Coastal Health —Vancouver, BC
- De 44,85 $ à 56,02 $ de l’heure
- Temps partiel
- Soins infirmiers
- Baccalauréat
- Travail social
- Programmes de Bien-être
- Assurance Dentaire
Indigenous Patient Navigator (IPN)
Interior Health Authority —Fernie, BC
- De 34,80 $ à 47,86 $ de l’heure
- Temps plein
- Travail social
- Assurance Dentaire
Chiropractic Assistant / Care Advocate
Kauri Chiropractic —Chilliwack, BC
- 23,50 $ de l’heure
- Temps partiel
- Anglais
- Expérience auprès des enfants
- En présentiel
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il y a 8 jours
Nurse Navigator
Nuu-chah-nulth Tribal Council —Port Alberni, BC
- De 63 000 $ à 79 000 $ par an
- Temps plein
- Déplacements à prévoir
- Soins de courte durée
- En présentiel
- Assurance Dentaire
- Congés payés
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Indigenous Patient Navigator (IPN) - BC Cancer Prince George
BC Cancer —Prince George, BC
- De 76 111 $ à 109 409 $ par an
- Temps plein
- Recrutement
- Leadership
- Compétences en communication
il y a 9 jours
Patient Navigator
Musqueam Indian Band —Vancouver, BC
- Temps plein
- Sens de l'organisation
- Travail social
- Compétences en communication
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Indigenous Patient Navigator (IPN) - BC Cancer Prince George
BC Cancer —Prince George, BC
A level of education, training, and experience equivalent to diploma or degree in a related health discipline, health or social sciences, or a patient care/…
De 76 111 $ à 109 409 $ par an
il y a 9 jours

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Patient Support Assistant (CUPE), Admissions Assessment Unit
Oak Valley Health —Markham, ON
Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education.
De 28,49 $ à 31,30 $ de l’heure
il y a 3 jours

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Patient Support Team

Euclid Telehealth -
Kelowna, BC

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Détails du poste

Temps plein
De 23 $ à 24 $ de l’heure

Profil recherché

Microsoft Word
Microsoft Excel
Microsoft Outlook
Cabinet médical
Administration des soins de la santé
Service aux patients
Microsoft Office
Diplôme d'études secondaires
Systèmes de dossier médical électronique
Appels sortants
Compétences en communication
Gestion du temps

Description complète du poste

Job Description 

Patient Support Team
Location: Hybrid (Kelowna, British Columbia)

Background: 

Euclid Telehealth is currently looking for a Patient Support Team with a passion for customer service in healthcare, be able to provide an exceptional patient experience, and has an enjoyment of technology, to provide patients with a caring experience about their ocular health. The Patient Support Team is the first interaction patients encounter (frontline) and are responsible for carrying out duties in a way that embodies the values of caring, excellence, initiative, and teamwork, while achieving business objectives. 

We believe every Canadian should have access to the specialized medical expertise that can preserve their vision for as long as possible. At Euclid Telehealth, we focus on eye disease screening for the leading causes of vision loss and blindness, such as: glaucoma, diabetic retinopathy, macular degeneration, and others. Our mission is to provide ocular health screening to everyone and ultimately eliminate preventable vision loss and blindness through the early detection of eye disease, by providing expert Ophthalmic care in a convenient, modern way.

Patient Support Team - Tasks and responsibilities

Your responsibilities as Patient Support Team will include, inter alia:  

Providing superior patient care and customer service, including ensuring seamless  appointment bookings.   
Answer incoming calls, respond to voicemail messages, and direct calls to appropriate staff when necessary. 
Maximize telephone calls for appointment bookings, filling all upcoming clinic days with eye disease screening appointments and ocular disease screening appointments, including asking Pre-Assessment questions, etc.
Appointment Reminders: Voice, SMS, Email reminders (1 month/1 week ahead/2 days)
Responsible for fully booking upcoming clinic days.  
Euclid Telehealth Online bookings: calls patient, confirms appointment, obtains patient demographics.
Transmit correspondence by mail, e-mail, or fax.  
Operate office equipment such as EyeVu (EMR), voice mail messaging systems (3CX), and use word processing, spreadsheet, and other software applications to prepare letters, etc.   
Participate in weekly Euclid Team Huddle and Medical Review Meetings on a regular basis. 
Other duties as assigned.

Your demonstrated skills: 

Outstanding interpersonal and communication skills, balancing empathy, and efficiency to provide excellent patient experience and build strong professional relationships. 
Ability to learn, use critical thinking skills and solve problems  
Strong organizational and time management skills 
Proficiency in the use of personal computers and related technology 
Patient-focused with a professional attitude 
Ability to multi-task 
Ability to work with supervision and independently. 
Attention to detail.
Proven good attendance record.

What your background is: 

Demonstrated excellent customer/patient service.  
2+ years of experience, ideally healthcare industry, or other patient care setting 
Experience in an ophthalmological or optometric setting is valuable but not required.  
High School Graduate, Medical Office Assistant Certificate is an asset 
Proficient in Microsoft Office (Excel, Word, Outlook.
Legally able to work in Canada.

Job Type: Full-time

Pay: $23.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

Dental care
Extended health care
Life insurance

Work Location: Hybrid remote in Kelowna, BC (V1Y)

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