20 meilleures offres (help desk, burnaby bc) (à pourvoir)

IT Service Lead
Kandor Management —Burnaby, BC
- De 60 000 $ à 80 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Microsoft Office
- Compétences en communication
Postuler rapidement
il y a 14 jours
IT Service Desk Analyst
West Coast Reduction —Vancouver, BC
- De 50 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Microsoft Office
- Déplacements à prévoir
Postuler rapidement
il y a 4 jours
Customer Service / Technical Support Associate
Bluebits Technologies Inc. —Burnaby, BC
- De 20 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Travail hybride
- Informatique
- Informatique
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
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IT Help Desk Co-op
Purdys Chocolatier —Vancouver, BC
- 20,25 $ de l’heure
- Temporaire
- Informatique
- Service à la clientèle
- Windows
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IT Helpdesk Support Specialist
BC Pavco —Vancouver, BC
- De 57 000 $ à 71 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Access
- Azure
- Informatique
Postuler rapidement
il y a 14 jours
Help Desk/Information Systems Support
Brownlee —Vancouver, BC
- Fins de semaine au besoin
- Windows
- Microsoft Office
- Esprit d'analyse
Customer Service Representative, Employee Records and Benefits
PHSA —Burnaby, BC
- De 58 494 $ à 76 773 $ par an
- Temporaire
- Service à la clientèle
- Diplôme d'études secondaires
- Recrutement
il y a 6 jours
Senior Infrastructure & Security Alanlyst
InsureLine Brokers Inc. (Head Office) —Port Coquitlam, BC
- De 80 000 $ à 100 000 $ par an
- Fins de semaine au besoin
- Travail hybride
- Azure
- Microsoft Outlook
- Anglais
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 7 jours
Senior Systems Administrator
Kandor Management —Burnaby, BC
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Postuler rapidement
il y a 14 jours
Project Administrator
Pinchin Ltd —Richmond, BC
- De 50 000 $ à 57 000 $ par an
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 4 jours
Functional Analyst
Engineers and Geoscientists BC —Burnaby, BC
- De 86 500 $ à 96 500 $ par an
- Temps plein
- Travail hybride
- Informatique
- Baccalauréat
- Scriptage
Senior Systems Administrator
Kendrix Technologies —Burnaby, BC
- De 75 000 $ à 100 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Postuler rapidement
il y a 14 jours
Administrative Assistant
Watson Gloves —Burnaby, BC
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Congés payés
Front Desk and Office Coordinator
Warrington PCI Management —Vancouver, BC
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 13 jours
Service Desk Supervisor- Onsite
Compugen Inc —Surrey, BC
- De 71 000 $ à 95 000 $ par an
- Travail hybride
- Microsoft Powerpoint
- Service
- Microsoft Excel
IT Manager, Hospitality
Goldbeck Recruiting —Vancouver, BC
- De 140 000 $ à 150 000 $ par an
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Congés payés
Postuler rapidement
L1 Support Hero
GAM Technical Services —Vancouver, BC
- De 40 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
Postuler rapidement
Service Desk Analyst 2
Beem Credit Union —Burnaby, BC
- De 69 500 $ à 81 800 $ par an
- Travail hybride
- Azure
- Informatique
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Desktop Support Analyst
Houle Electric Limited —Burnaby, BC
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Travail hybride
- Informatique
- SharePoint
- Compétences en communication
Postuler rapidement
Technical Support Analyst I
Family Insurance Solutions —Vancouver, BC
- De 45 000 $ à 82 100 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Windows
- Esprit d'analyse
- Bourses d'Études
- Congés payés
Postuler rapidement
il y a 12 jours

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IT Service Lead

Kandor Management
Burnaby, BC

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Détails du poste

Temps plein
De 60 000 $ à 80 000 $ par an
Il y a 14 jours

Profil recherché

Soutien bureautique
Systèmes d'exploitation
Service à la clientèle
Soutien technique
Microsoft Office
Matériel informatique
Logiciel de prise de contrôle
TeamViewer
MacOS
Compétences en communication
Centre d'assistance

Description complète du poste

Who We Are

Kandor Management is a BC-owned and operated security and facility services company serving communities across Canada. At Kandor, we know exceptional service starts with exceptional people. That’s why we invest in hiring the right talent, training them thoroughly, and supporting them to do their best work every day. The result is a team that takes pride in what they do, and it shows in the way we show up.

Our strength is built on people. We focus on growth, development, and creating an environment where our teams can build meaningful careers while delivering consistent, high-quality service.

We believe facility and security services are more than operations, they’re about supporting the safety, well-being, and success of the communities we serve. Whether we’re working with small businesses or large organizations, we take a thoughtful, end-to-end approach where every detail matters and every role contributes to the bigger picture.

Inclusion, diversity, and respect are core to how we operate. We’re committed to building a workplace that reflects the communities we work in. One where different perspectives are valued, voices are heard, and people have the opportunity to grow and thrive.

This is an exciting opportunity to join Kandor’s executive team and play a key role in supporting and strengthening our Finance function as we continue to scale.

About the Role
Kandor Management is looking for an IT Helpdesk 2IC (Second-in-Command) to join our team and act as the deputy to our IT/TSD lead. This is a hands-on technical support role for someone who thrives on building resilient infrastructure and supporting IT needs across a multi-company environment but it's also an opportunity to take on leadership responsibilities. Serve as the assuming operational leadership whenever the Director is away, unavailable, or delegated authority.
Leadership & Deputy Duties (2IC)

Act as second-in-command to the IT/TSD lead, deputizing for them and helping keep the department running during their absence
Serve as the first point of escalation for junior helpdesk staff on complex or urgent issues
Mentor, coach, and provide day-to-day guidance and training to junior team members
Help coordinate and prioritize the team's ticket queue and daily workload
Take ownership of TSD documentation, systems, and processes, driving improvements and consistency
Liaise with vendors, stakeholders, and other departments on behalf of the team as needed

Technical Assistance

Answer phone calls, emails and tickets from people who need support
Diagnose and resolve technical issues related to computers, printers, scanners, phones, and other devices
Escalate complex or urgent problems to the IT/TSD lead or external vendors when required
Log and document all TSD support requests and actions taken in our ticketing system
Lead the creation of new documentation, systems and processes
Participate in ongoing training and professional development activities to enhance technical skills and knowledge
Follow TSD policies and procedures and ensure compliance with security standards

Routine Maintenance & Updates

Own and maintain TSD support documentation and knowledge base articles
Install, configure, and update software and hardware on various devices
Perform routine maintenance and backups on IT systems and devices

Ad Hoc Responsibilities:

Provide feedback and suggestions to improve TSD service quality and efficiency
Support the IT/TSD lead with ad hoc projects, rollouts, and reporting as needed

Qualifications:

Proven IT helpdesk or technical support experience (senior-level or team-lead experience strongly preferred)
Previous experience mentoring, guiding, or coordinating junior staff would be a strong asset
Intermediate to advanced knowledge of computer hardware, software, and network systems
Ability to troubleshoot and resolve common and complex IT issues
Excellent communication and customer service skills
Ability to work independently, lead by example, and function as part of a team
Ability to prioritize and manage multiple tasks, including the team's workload
Willingness to learn and adapt to new technologies and methodologies
Availability to work flexible hours, including evenings and weekends as needed
Previous experience working in a customer-facing or services role
Certification in IT support or related field would be an asset
Familiarity with help desk ticketing systems (e.g. Monday.com)
Knowledge of remote desktop support tools (e.g. TeamViewer, Remote Desktop Protocol)
Knowledge of Microsoft Office, Windows, and MacOS
Knowledge of mobile operating systems
Understanding of basic IT security principles and practices

#KMHP

Why Join Kandor

Growth Potential

As Kandor continues to expand across multiple business lines, we create meaningful opportunities for people who are eager to grow, take initiative, and help shape the future of our organization.

Learn and Develop

You’ll gain experience working closely with security, cleaning, and technology teams, building skills in cross-functional collaboration, operations, strategy, and leadership. It’s a dynamic environment that supports continuous learning.

Supportive Team Culture

At Kandor, you’ll join a corporate team that values teamwork, open communication, and a genuine drive to support one another. We succeed together, and we make sure everyone feels part of the mission.

Purpose-Driven Work

Our work directly empowers frontline teams across the country, ensuring they have the tools, resources, and support they need to deliver exceptional service. Every role at Kandor contributes to creating safer, cleaner, and stronger communities.

Recognition & Appreciation

We believe in acknowledging hard work, celebrating achievements, and creating space for people to feel valued—whether it’s a major accomplishment or an everyday contribution that makes a difference.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.

Kandor Management is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

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help desk emplois - burnaby bc

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Technical Support Analyst I

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : help desk (burnaby bc)

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