About the BridgGroup of Companies:
The Bridg Group of Companies (TBGOC) has been in business for over 24 years and provides exceptional consumer services in the Financial and Real Estate world.
Our mission is to change lives one client at a time and to be the home of all your financial needs!
We aim to foster a culture of caring and accountability. Caring for our clients and employees in a team working environment. As a company we focus on working on diversified services that allow each client to reach their financial goals. But we also aim to ensure that our team experiences personal growth in their careers by offering ongoing training and development opportunities.
“The HR Generalist will be responsible for ensuring the consistent support of reliable operations for The Bridg Group of Companies. This individual will be a key liaison between our support team and the rest of the company. This role also plays a critical part in delivering an exceptional ‘red carpet, white glove’ client experience, ensuring that every interaction reflects the highest level of professionalism and care. The successful candidate will drive operational efficiency by streamlining processes, strengthening employee relationships, and elevating client-facing experiences across the organization.”
Position:HR Generalist
Compensation: $60,000 - $80, 000 + Annual Performan Bonus
Expected Start date As soon as possible
Benefits:
· 10 Days Paid Vacation Days
· 3 Paid Employee Sick Days
· Annual Bonus based on KPIs
· Group Benefits (Medical, Dental, Vision)
· Ongoing Professional Development
· Complimentary Daily Snacks and Beverages
Major Responsibilities
Mission Statement/ Continued Lifetime Value Experience: must embrace and contribute to our philosophy in changing lives.
· Foster our core values with red carpet, white glove service.
· Assist all B2C’s, B2E’s, B2Ps and B2Bs.
· Uphold our 4-hour guaranteed response time.
Company Compliance:
· Complete daily compliance checklists during planning times.
· Increase customer retention.
· Foster team collaboration and assignments.
· Meet deadlines for tasks and projects.
Customer Service & Client Experience: Ensure a red carpet, white-glove client experience across all office interactions.
· Maintain high standards for all client-facing operations, ensuring professionalism and care.
· Collaborate with teams to implement client-focused improvements in service delivery.
· Monitor client feedback and execute strategies to enhance the overall client experience.
Administrative tasks: Manage calendars, schedule meetings, organize transportation arrangements, and handle correspondence.
· Responsible for completing and auditing all Vacation, Benefits, PD requests with management oversight
· Maintain and update filing and database systems.
· Compile, copy, sort and file records of employee and office activities.
· Update and maintain all HR and Operations Trackers
· Full cycle payroll submissions
.Benefits Adminsitration
Compliance and Efficiency: Identify areas for improvement in office processes and implement solutions to streamline workflows and increase efficiency.
· Review and improve office organization, filing systems and procedures.
· Maintain and Update Company Policy and Procedure Manual of the BridgGroup of Companies.
· Ensure safety, security, compliance and cleanliness of the office.
· Ensure company is following and enforcing all Workplace Safety Acts and adhering to all local, provincial and federal Employment Standards at all times
· Stay Up to Date on Federal and Provincial Policy Changes and Industry Updates.
· Track tasks and goals by downloading compliance and IT reports to enforce efficiency.
Communication facilitation: Play a key role in ensuring effective communication within the company, including distributing information to staff, resolving minor conflicts and coordinating staff meetings
· Serve as a liaison between office operations and other departments.
· Respond to internal and external HR related employee inquiries or requests and provide assistance
· Prepare and enforce any Disciplinary and/or Corrective Action
Recruitment:
- Provide recruiting assistance and candidate screening and assessment
- Select the most qualified candidates and maintain relationships with employment agencies
- Be well-versed in laws and regulations regarding hiring and firing
· Prepare all employment packages
Employee engagement: Responsible for planning and managing company events, such as sales meetings, social events, charity outreach, etc.
- Implement and administer employee policies and promote positive employee relations
- Provide training and support to other team members of the human resources department
- Prepare all year-end review packages
Project coordination: Managing short and long-term projects and ensuring they are company efficiently.
Terminations:
- Handle termination-related matters and prepare termination and severance letters
- Be well-versed in laws and regulations regarding hiring and firing
- Responsible to prepare and present to the HR Manager all Terminations and/or Resignations Procedures and Exit Interviews
Qualifications and Requirements:
· Degree/Diploma in a related field required, HR Management will be considered an asset
· 3+ years of office experience in a Human Resources role
· Payroll and benefit certifications, such as CEBS (Certified Employee Benefit Specialist) and/or CPP (Certified Payroll Professional), are an asset.
· Experience in the real estate and/or financial industry is considered an asset.
· Excellent communication, problem solving and employee engagement skills.
· Ability to exercise sound judgment and initiative.
· High level of interpersonal skills, integrity and confidentiality.
· Maintain a high degree of confidentiality and mange sensitive information with discretion and integrity.
· Must be able to Proficiently use Microsoft Excel (using VLOOKUP, HLOOKUP, PivotTables, Macros, etc.), Word, and Outlook
· Have an Understanding of the Employment Standards Act and Workplace Safety Act
· Must be able to type 50+ WPM.
· Must own a vehicle and have access at all times.
Work Schedule and Conditions:
· Work Schedule Monday to Friday 9am to 5:30pm with flexibility to work additional hours to meet required deadlines.
· Must be available after-hours and weekends for office security issues.
· Daily mental pressures related to timely decision making with high organizational impact.
· Meet with key management on a weekly basis to plan and discuss weekly, monthly, and quarterly targets and goals.
· Back up for HR Manager when away
· Must be able to meet deadlines and achieve quotas as set by management.
The Bridg Group of Companies is an equal opportunity employer, and we strive to provide a culturally diverse workforce. We will not discriminate based on race, creed, color, national origin, age, sex, religion, marital status, sexual orientation, or disability. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Job Type: Full-time
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Application question(s):
- Is your typing speed equal to or greater than 55 WPM?
- Do you own a vehicle and have full access at all times?
Experience:
- Human resources: 2 years (required)
Work Location: In person
