20 meilleures offres (demand manager, calgary, ab) (à pourvoir)

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Service Manager - North

NEXT Compression -
Calgary, AB

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Détails du poste

Permanent | Temps plein

Profil recherché

Mention Sceau rouge
Développement des relations avec la clientèle
Gestion des opérations
Maintenance préventive
Compresseur industriel
Développement des relations avec la clientèle
Soutien technique
Développement commercial
Expérience en supervision
Gestion d'équipe
Prise de décisions
Gestion de la relation client
Mentorat
Orientation axée sur le service à la clientèle
Recrutement
Soutien à la clientèle
Gestion de budget
Compétences en communication
Coordination d'équipe

Description complète du poste

Lead the team that keeps critical compression equipment running. We're looking for an experienced Service Manager who can support customers, mentor technicians, and drive operational excellence across Northern Alberta and BC. Reporting to the VP of Production & Service, the Service Manager will be responsible for the overall performance of the Northern Service Division, including operations, personnel, customer relationships, safety, and profitability.

What You’ll Be Doing – and Why It Matters:

Lead and support Lead Technicians, Startup & Commissioning personnel, Service Sales, and Shop personnel
Manage daily service operations, and technician utilization
Develop strong relationships with customers
Support business development efforts and identify opportunities to grow service revenue & build long term Customer relationships through collaborative partnership
Recruit, mentor, and retain top technical talent
Work closely with inside Sales, Projects, Production, and Parts teams to ensure seamless customer support
Support warranty administration and product support activities
Ensure work is completed safely, efficiently, and to a high standard
Monitor operational and financial performance including utilization, margins, invoicing, and service KPIs
Maintain a strong safety culture with a Target Zero commitment

What You Bring:

5+ years of progressive experience in natural gas compression, including field service, operations, maintenance, supervisory, or service leadership roles.
Experience working with major engine and compression platforms and all industry-standard equipment, and Strong Technical Knowledge.
Demonstrated success leading field service teams, building customer relationships, managing budgets, and delivering operational and financial results.
Experience supporting equipment reliability programs, compressor optimization initiatives, emissions reduction strategies, and preventative maintenance programs.
A hands-on leader who can effectively balance technician support, customer expectations, business objectives, and day-to-day operational demands.
Strong communication, organization, and problem-solving skills with the ability to make sound decisions in a fast-paced environment.

Growth & Development at NEXT

At Next Compression we're committed to your professional development and believe in empowering our employees to reach their full potential. We foster a culture that encourages:

Autonomy and Decision-Making: You'll have the opportunity to take ownership of your work and make meaningful decisions that impact your responsibilities.

Open Communication and Collaboration: Your ideas and perspectives are valued, and you'll be encouraged to share your input and collaborate with colleagues across the organization.

Continuous Learning: We support your professional growth through on-the-job learning, exposure to new challenges, and opportunities to develop your skills.

We Are What’s NEXT:

NEXT Compression continues to bring necessary change and strength to the global natural gas compression market. We promote values that put us in front of conflicts, and we advocate for our customers, our supply chain partners, and our own team. We are committed to understanding our customers’ needs and providing solutions. We are not perfect, but we are hungry for more and committed to succeeding the right way. We design and package natural gas compression equipment, but we are not status quo, and we are not scared of what’s next. We are what’s NEXT.

If you're a proven service leader who thrives on developing people, building customer relationships, and driving operational excellence, we want to hear from you. Apply today and help us shape what's NEXT.

Benefits:

Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match

Application question(s):

Do you carry a Journeyman Red Seal Mechanic Certification?
Do you have experience managing technician schedules, utilization, performance, and safety compliance across multiple customer sites?

Experience:

in natural gas compression: 5 years (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : demand manager (calgary, ab)

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