3 meilleures offres (executive administrator, calgary, ab) (à pourvoir)

Office Administrator
Bowness Community Association —Calgary, AB
- À partir de 25 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Expérience administrative
- Diplôme d'études secondaires
- Congés payés
- Assurance Vie
Postuler rapidement
il y a 3 jours
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il y a 6 jours
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Securitas Security Services —Calgary, AB
- Temps plein
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il y a 10 jours

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Office Administrator

Bowness Community Association
Calgary, AB

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Détails du poste

Temps plein
À partir de 25 $ de l’heure
Il y a 3 jours

Profil recherché

Comptes débiteurs
Gestion de programme
Google Docs
Service à la clientèle
E-commerce
Expérience administrative
Diplôme d'études secondaires
Gestion de bases de données
Sens de l'organisation
Compétences en communication

Description complète du poste

Company Overview:

The Bowness Community Association (BCA), located in the heart of Bowness, was established in 1963. A volunteer Board of Directors, passionate staff, and countless members and volunteers contribute to making Bowness one of the best communities to live in in Calgary. We aim to be an inclusive and welcoming space that brings the community together through programs and services, by providing a hub of information and a voice for community members, and by promoting resident participation to create an engaged, connected and proud community of choice. We strive to be an employer of choice by promoting work life balance, meaningful work, and fun!

Position Summary:The Office Administrator supports BCA’s operations team, acting as a key point of contact for stakeholders and guests. This role focuses on exceptional customer service, rental management, and administrative tasks. A commitment of 36 hours per week in office is required, with flexibility to work events, evenings, and weekends when needed.

The ideal candidate is organized, detail oriented, and comfortable working collaboratively in a dynamic environment.

Skills and Experience:

At least 1 year of experience in an administrative or similar role.
High school diploma or equivalent; additional certification or training related to office administration is preferred
Experience in accounts receivable or billing an asset
Exceptional communication and customer service skills
Proficiency in Google Workspace (Gmail, Docs, Sheets, Forms) and CRM or database management
Experience in web-based program management, e-commerce, and/or facility scheduling an asset
Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
Ability to work collaboratively as part of a team while remaining self-motivated and independent.

Key Responsibilities:

Serve as the first point of contact in the main office, providing outstanding customer service to residents, members, and visitors.
Ensure systems are in place for adequate office coverage, including time off planning.
Manage email, phone, and walk-in inquiries, staying informed on BCA activities and programs.
Assist the ED with high level seasonal planning for all facility entities.
Manage facility rentals (ice arena, main hall, meeting rooms, kitchens, The Landing) from inquiries and contracts to invoicing, tours, and deposit refunds, including rental financial analysis
With support of the ED, manage budget for rental revenues
Collaborate with the ED, and community support team to increase facility revenue through rentals, events, and programming opportunities
Manage the online phone system and IVR routing processes associated with the office and facility
Work closely with Facility Team Lead on staffing and rental needs to ensure positive guest experience and that the facility team is well-prepared for upcoming rentals and programs
Invoice for operations including room rentals, ice rentals, damage deposits, etc. and follow up on late payments and apply fees are when applicable
Work with the Communications team to promote facility rentals and programs and ensure accurate and current information on facility rentals and programs through various channels such as social media, newsletters, and the website.
Provide statistical reports on facility usage, program registrations, and revenue trends including monthly reports to the Executive Director
Manage the administration of internal programming such as shinny, pickleball including entering program information into the communal system and maintain the registration and sign up processes
Identify gaps in current operational processes and implement new system and software capabilities to streamline operations
Manage the BCA key inventory and work with HR to ensure both internal and external users have the keys required to access the facility
Help BCA members to renew memberships as needed, ensuring accuracy, privacy legislation is followed, and promote the benefits of membership
Perform other administrative duties as required

Pay: From $25.00 per hour

Benefits:

Casual dress
Extended health care
Life insurance
Paid time off

Work Location: In person

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Area Operations Coordinator

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