1 meilleure offre (hotel general manager, calgary, ab) (à pourvoir)

Hotel General Manager
popli hospitality —Calgary, AB
- De 66 000 $ à 72 000 $ par an
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Congés payés
- Heures d’arrivée et de départ flexibles
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il y a 12 jours

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Hotel General Manager

popli hospitality
Calgary, AB

Postuler rapidement

Détails du poste

Permanent | Temps plein
De 66 000 $ à 72 000 $ par an
Il y a 12 jours

Profil recherché

Bilingue
Hospitalité
Multilingue
Service à la clientèle
Expérience en supervision
Ressources humaines
Gestion de budget
Étiquette au téléphone
Leadership
Hôtellerie

Description complète du poste

Job Overview
We are seeking an experienced and dynamic Hotel General Manager to oversee all aspects of our branded full service hotel operations. The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to deliver exceptional guest experiences. This role requires a proactive individual capable of managing staff, ensuring operational efficiency, and maintaining high standards of service. Multilingual or bilingual abilities are highly valued to enhance communication with diverse guests and staff. The Hotel General Manager will be responsible for fostering a welcoming environment, supervising daily activities, and driving the overall success of the property.

Responsibilities

Lead and supervise hotel staff across departments including front desk, housekeeping, food service, and maintenance.
Oversee daily hotel operations to ensure smooth functioning and high-quality guest services.
Develop and implement operational policies, procedures, and standards aligned with hospitality best practices.
Manage guest relations by addressing inquiries, resolving complaints, and ensuring guest satisfaction.
Oversee budgeting, financial planning, and resource allocation to meet business objectives.
Coordinate human resources functions such as hiring, training, performance evaluations, and staff development.
Ensure compliance with safety regulations, health codes, and legal requirements.
Maintain effective communication with guests via phone etiquette and in-person interactions to promote positive experiences.
Monitor occupancy rates, revenue targets, and market trends to optimize hotel performance.
Foster a team-oriented environment that encourages leadership development among staff members.

Experience

Proven supervisory experience in the hospitality industry or hotel management roles.
Strong background in customer service with a focus on guest satisfaction.
Demonstrated leadership skills with the ability to motivate and manage diverse teams.
Experience in budgeting, financial management, and operational planning within a hotel setting.
Knowledge of human resources practices including hiring, training, and employee relations.
Familiarity with front desk operations and phone etiquette is preferred.
Multilingual or bilingual skills are highly desirable to facilitate communication with international guests and staff members. This position offers an exciting opportunity for a dedicated professional to lead a vibrant team in delivering memorable guest experiences while driving the success of our hotel property.

Pay: $66,000.00-$72,000.00 per year

Benefits:

Flexible schedule
On-site parking
Paid time off

Work Location: In person

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Hotel General Manager

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