20 meilleures offres (liaison, calgary, ab) (à pourvoir)

Resident Services Coordinator
Hines Real Estate —Calgary, AB
- De 55 000 $ à 65 000 $ par an
- Heures supplémentaires
- Hospitalité
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
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il y a 8 jours
Team Lead Customer Service
Sealweld Industrial Materials Canada —Calgary, AB
- De 80 000 $ à 100 000 $ par an
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- Systèmes PGI
- Anglais
- Assurance Invalidité
- Assurance Dentaire
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il y a 8 jours
Production Supervisor - Door Shop
Centra Windows —Calgary, AB
- De 32 $ à 36 $ de l’heure
- Temps plein
- Esprit d'analyse
- Expérience en supervision
- En présentiel
- Programmes de Bien-être
- Plan d'actionnariat des employés
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il y a 4 jours
Service Advisor
Kaizen Automotive Group —Calgary, AB
- De 60 000 $ à 80 000 $ par an
- Temps plein
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- Sens de l'organisation
- Assurance Invalidité
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Accomsure Ltd. —Calgary, AB
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Payroll and Benefits Specialist
Confidential —Calgary, AB
- À partir de 25 $ de l’heure
- Temps partiel
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- Comptabilité
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Dental Treatment Plan Coordinator
Harvest Dental Care in Calgary —Calgary, AB
- De 31 $ à 45 $ de l’heure
- Temps plein
- Expérience administrative
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Ralph's Motorsports —Airdrie, AB
- De 24 $ à 30 $ de l’heure
- Temps plein
- Vente
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- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
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il y a 9 jours
Surgical Coordinator
Acumen Health —Calgary, AB
- De 26 $ à 28 $ de l’heure
- Temps plein
- Travail hybride
- Cabinet médical
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Driller (Rig Operator)
Apex Well Servicing Inc —Alberta
- De 39 $ à 49 $ de l’heure
- Temps plein
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- Assurance Vision
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Sales Coordinator
Northwest Tank Lines —Calgary, AB
- Temps plein
- Service à la clientèle
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- Affaires
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Recruiter
Heavy Metal Equipment & Rentals —Alberta
- 8 Heures
- Microsoft Office
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- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
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HSE Coordinator/Contract Liaison
Northstar Ford —Calgary, AB
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- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
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Residential Leasing & Tenant Coordinator
Rohit Group —Calgary, AB
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Regional Sales Director
Bumper to Bumper —Calgary, AB
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Heavy Metal Equipment & Rentals —Alberta
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- Assurance Invalidité
- Assurance Dentaire
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Customer Service Advisor
Thermo King Western —Calgary, AB
- Fins de semaine au besoin
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Manager, National Portfolio Management
Hopewell Real Estate Services —Calgary, AB
- Fins de semaine au besoin
- Microsoft Office
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Medical Radiation Technologist II
Alberta Health Services —Calgary, AB
- De 41,95 $ à 53,91 $ de l’heure
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- Anglais
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Heavy Duty Parts Technician
Knelsen Sand & Gravel Ltd. —Balzac, AB
- De 27 $ à 30 $ de l’heure
- Temps plein
- Microsoft Excel
- Port de charges lourdes
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : liaison (calgary, ab)

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Resident Services Coordinator

Hines Real Estate -
Calgary, AB

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Détails du poste

Temps plein
De 55 000 $ à 65 000 $ par an
Il y a 8 jours

Profil recherché

Hospitalité
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Service aux visiteurs
Restauration

Description complète du poste

*This position is full-time, in-person Monday-Friday 9:00am-6:00pm*

*Pay Range is $55,000-$65,000 with benefits and room for training & advancement*

As a Resident Services Coordinator with Hines, you will play an integral role in demonstrating a 5-star resident and guest service experience in every interaction. You will exemplify extraordinary customer service skills as you provide prompt responses and showcase your vast knowledge of local entertainment and restaurant venues. Your possessing of in-depth familiarity of the local businesses will be vital to your success. Reporting to the Property Manager, the Resident Services Coordinator is insightful, helpful, and understands the value of good service. Responsibilities include, but are not limited to:

Handles and resolves customer complaints. If unable to resolve independently, acts as a liaison with Management team to resolve inquiries/complaints
Responds within 24 hours to residents’ requests via telephone, email, or postal mail
Follows up with Residents within 24-hours to ensure the inquiry/complaint has been resolved satisfactorily
Prepares a weekly summary report detailing each resident contact and plan to increase resident satisfaction
Responsible for greeting prospects, guests, and visitors as they arrive to our community
Provide a personalized experience, with emphasis on care and convenience for our future and current residents
Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings
Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home
Identify, communicate, and implement opportunities to improve resident experience and service
Completes application approval checklist in concert with leasing team
Tracks submitted applications for required approvals and documentation
Supports Hines culture and encourages an empowering environment to achieve top prospect survey results and social media reviews
Handle overflow scheduled tours by phone and email in a digital consultation approach. Provide information regarding the community, as well as services offered
Follows up on active prospects as required, including calls, emails; provides relevant information such as a quote
Assists maintenance team with coordination of preventative maintenance schedules, planning and notifications
Supervises certain contract obligations such as janitorial, window washing, elevator maintenance, security, valet, etc.
Carries out other duties as assigned by Property Manager

Qualifications

Minimum Requirements include:

High school diploma or equivalent from an accredited institution required
Some college credits desired
Two or more years’ experience in receiving and resolving customer service concerns/disputes
Must have excellent customer service experience; Hospitality experience a plus
Ability to effectively communicate both written and verbal
Ability to work independently without direct supervision
Must have knowledge of operations software used at the property level; Outlook, Internet software, Office 365, including Excel and Word
Ability to meet attendance and punctuality requirements
Ability to visually inspect building, including the garage and roof areas
Ability to climb up and down stairs for inspections and emergency procedure practice or implementation
Ability to physically withstand long working hours
Ability to detect emergency alarms - auditory and/or visual
Ability to use olfactory, auditory, and visual senses
Able to work weekends and overtime as job requires

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Experience:

Customer service: 4 years (required)
Residential or Hospitality : 1 year (required)

Location:

Calgary, AB T2G 0G3 (required)

Work Location: In person

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HSE Coordinator/Contract Liaison

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Medical Radiation Technologist II

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : liaison (calgary, ab)

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