Req Id: 430482
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
- Defining strategy for network access on national scale including Fibre delivery and access agnostic communication product.
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Combining your creativity with sound data analysis to create the optimal customer experience (CX) .
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Drive NPIs supporting the CSB access strategy
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Collaborating with cross-functional teams & industry-leading partners to build and launch new innovative products & features that customers will love.
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Pitching innovative solutions and recommendations in concise and compelling documents for presentation to senior executives.
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Executing flawlessly on projects, by building the right features for our customers and launching them quickly into the market.
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Manage highly complex projects and/or strategic initiatives with large cross functional teams
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Aligning stakeholders across the company as new products are introduced and as existing products are updated.
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Proactively track and manage issues and risks while escalating to senior project management to ensure that possible actions will mitigate these
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Prepare and contribute to internal presentations concerning project scope, timeline, activities, issues, budget and progress
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Prepare project timelines and assist with the determination of a project scope that is scheduled in manageable components
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Keeping an eye on our traditional and emerging competitors and updating the organization when market changes occur.
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Managing the product lifecycle across your product portfolio.
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Providing input into business cases to identify the business reasons for pursuing product initiatives.
- A university degree, ideally in business or engineering.
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Prior experience in building solutions to meet customer needs.
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Previous experience in product development or product management, ideally in the fields of telecom or home entertainment.
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Excellent problem-solving skills and track record of strong analytical capabilities.
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Ability to multi-task and quickly adjust to changing priorities, with organizational and project management skills.
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Team oriented; action oriented; self-motivated and delivery focused. Ability to work effectively with cross-functional teams.
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Great attention to detail and execution skills, with an ability to take initiative and get the job done.
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Ability to learn and understand new technologies.
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Ability to gather and analyze requirements. Ability to prioritize features and stories.
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Strong interpersonal, presentation, and communication skills.
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Experience with Scrum or other Agile development methodologies.
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Knowledge of overall business strategy and operations including business processes, revenue and cost components, and drivers of these measures.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa
Work Arrangement: Hybrid
Application Deadline: 06/25/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.
