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Branch Operator – Calgary

Vancouver Bitcoin
Calgary, AB

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Détails du poste

Permanent | Temps plein
24 $ de l’heure

Profil recherché

Utilisation d'un ordinateur
Vente
Service à la clientèle
Pas d'expérience requise
Caisse
Développement commercial
Expérience en supervision
Gestion de vente au détail
Manipulation d'argent

Description complète du poste

Branch Operator – Calgary

Location: Calgary, AB
Job Type: Full-time, permanent
Compensation: $24/hour base + uncapped branch growth bonus tied to Calgary revenue growth
Schedule: Monday to Friday, daytime business hours

About Vancouver Bitcoin

Vancouver Bitcoin is a Canadian money services business operating physical cryptocurrency exchange locations in Canada. We help clients buy and sell cryptocurrency in person through a secure, non-custodial exchange model.

We are hiring a Branch Operator for our Calgary location.

This is not a standard teller or customer-service position. We are looking for someone with business, sales, management, or entrepreneurial experience who wants to take ownership of an underdeveloped branch and help grow it.

The role includes a stable hourly base plus an uncapped branch growth bonus, so the right person can earn more by helping the Calgary branch perform better.

About the Role

Our Calgary branch has significant room to improve. We are looking for someone who can do more than maintain day-to-day operations. The right person will operate the branch professionally, build local awareness, improve customer experience, develop repeat business, and actively look for ways to grow revenue.

This role is best suited for someone who has previously managed a business, operated a store, grown sales, built customer relationships, launched a venture, or taken responsibility for business results.

You will be the primary person responsible for the Calgary branch during business hours. Your work will include customer service, transaction processing, cash handling, daily procedures, and local growth initiatives.

Compensation and Growth Opportunity

This role includes a base wage of $24/hour plus an uncapped branch growth bonus tied to Calgary branch performance.

We are looking for someone who can help turn Calgary into a stronger local branch. For the right person, compensation can grow meaningfully as the branch grows.

The bonus is designed to reward real business growth. If you help increase Calgary branch revenue, improve local awareness, build repeat customer relationships, and strengthen branch performance, you can share in the upside created by that growth.

Bonus eligibility is subject to strong operational performance, customer service, documentation, and adherence to company procedures.

What You Will Be Responsible For

Operating the Calgary branch professionally day to day
Opening and closing the branch according to company procedures
Assisting customers with in-person cryptocurrency buy and sell transactions
Handling cash accurately and completing daily reconciliation
Following required customer verification and transaction procedures
Maintaining a clean, secure, and professional branch environment
Improving the customer experience and encouraging repeat business
Identifying practical ways to increase local awareness and branch traffic
Building relationships that may lead to referrals and new customers
Communicating with management about branch performance, customer feedback, local opportunities, and operational issues
Taking initiative to improve branch results instead of waiting for direction

Who We Are Looking For

We are looking for someone with an operator mindset.

The ideal candidate is not looking for a basic counter-service job. They should be motivated by responsibility, growth, and performance. They should be comfortable being accountable for results and should have the confidence to help improve an underdeveloped branch.

Strong candidates may have experience as a:

Business owner or entrepreneur
Store manager or assistant manager
Branch manager or operations manager
Sales manager or business development representative
Real estate, insurance, finance, or other commission-based professional
Currency exchange, financial services, or high-trust retail operator
Someone who has helped launch, grow, or turn around a location, department, sales territory, or business

Required Experience

Applicants should have at least one of the following:

Experience managing a store, branch, department, or business location
Experience growing sales or revenue in a previous role
Entrepreneurial or self-employment experience
Business development, sales, or referral-building experience
Experience being directly accountable for business performance
Experience operating independently without constant supervision

This is not intended for applicants whose only experience is general labour, basic cashier work, entry-level customer service, or routine teller work without broader responsibility.

Traits That Matter

The right person will be:

Highly self-motivated
Ambitious and growth-oriented
Reliable and disciplined
Comfortable working independently
Strong with people and relationship-building
Practical and action-oriented
Able to take ownership rather than wait for instructions
Interested in improving results, not just completing tasks
Professional, trustworthy, and detail-oriented

Cryptocurrency Experience

Prior cryptocurrency experience is not required.

We can train the right person on our systems, procedures, and transaction process. What we cannot train as easily is ambition, ownership, judgment, initiative, and the desire to grow a business.

What We Offer

Starting compensation of $24/hour
Uncapped branch growth bonus tied to Calgary branch performance
Meaningful upside for someone who can help grow the branch
Full-time, stable weekday schedule
Training on our systems, procedures, and business model
Direct communication with management
Opportunity to take ownership of an underdeveloped branch
A role with more responsibility and upside than a standard teller or customer-service position

Why This Role May Be a Good Fit

This role may be a good fit if you have previously run a business, managed a store, worked in sales, built client relationships, or taken responsibility for growing revenue.

We are looking for someone who wants to treat the Calgary branch like their own business and help turn it into a stronger local operation.

How to Apply

Please submit your resume and a short note explaining your relevant business, management, sales, or entrepreneurial experience.

In your application, please briefly answer:

What experience do you have managing, operating, launching, or growing a business, store, branch, or sales territory?
Why are you interested in a role where part of the opportunity is tied to growing the Calgary branch?
What would make you a strong fit for a role that requires independence, initiative, and accountability for results?

Pay: $24.00 per hour

Benefits:

Casual dress
Dental care
On-site parking
Paid time off
Profit sharing

Work Location: In person

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Affinez votre recherche

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