RECRUITMENT SPECIALIST
Status: Regular Full time (1.0 FTE)
Reporting To: Manager, HR and Labour Relations
Date Available: Negotiable
Hours of Work: 7.75 hours per day, 38.75 hours per week
Exempt/Non-Exempt: Exempt
Program: Human Resources
Salary Range: $68,000 - $90,000/annum
Closing Date: Open until filled
About Us
Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.
We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you!
Position Summary
The Recruitment Specialist leads full-cycle recruitment and partners with hiring managers to deliver a consistent, timely, and equitable hiring experience.
Reporting to the Manager, HR and Labour Relations, this role manages end-to-end recruiting activities – from requisition intake to job posting through pre-screening, interviewing support, and onboarding – while ensuring alignment with organizational needs and collective agreement requirements.
The Recruitment Specialist also develops practical tools, templates and offers guidance on the recruitment and selection processes that strengthens selection practices, building hiring capability and improving process efficiency.
Working collaboratively within the HR team, this role contributes to continuous improvement initiatives that enhance organizational culture and elevates both candidate and employee experience.
Key Responsibilities
Recruitment and Selection
- Partner with clinical and non-clinical hiring managers to understand organizational hiring needs. Aligns recruitment strategies with the organization’s goals and workforce requirements.
- Coordinate the staffing requisition process, posting positions using the UKG Recruiting and Applicant Tracking System and other third-party websites.
- Support recruitment marketing efforts through social media, including content creation, posting, candidate engagement, ad boosting, and campaign development.
- Review candidate applications, support shortlisting and pre-screening of internal/external candidates, as required.
- Coordinate and schedule interviews with hiring managers and candidates. Participate as part of the interview panel as required.
- Conduct reference checks and background screening for external candidates.
- Work with the HR Coordinator on employment offers and coordinate new hire onboarding documentation processes. Collect new hire documentation ensuring all relevant information is saved to the employee file.
- Conduct bi-weekly new hire orientation sessions.
Process and Systems Development
- Create recruitment tools and templates ensuring all processes are collective agreement compliant.
- Develop recruitment process guides, process maps, and job aids for hiring managers.
- Develop competency and values-based interview question banks.
- Support hiring managers in creating position specific screening and interview guides, including structured and defensible scoring rubrics.
- Maintain documentation on recruitment and selection decisions.
- Work collaboratively with the HR Coordinator on recruitment and sourcing metrics.
Education and Training
- Create and deliver training programs for hiring managers related to recruitment and selection processes and interview best practices.
- Participate in new leader orientation providing structured orientation on Mosaic recruitment practices.
- Develop educational materials and articles for staff on internal hiring and interviewing processes.
Works collaboratively within the HR team supporting other related projects and initiatives as assigned.
Competencies
Practice Communication Excellence (Communication)
- Plan and deliver oral and written communications respectfully and tactfully to make an impact and persuade an intended audience.
Build Community-Feeling (Teamwork)
- Able to share due credit with coworkers, display enthusiasm, and team spirit and promote a friendly group working environment.
Advocate for Patient/Client (Patient/Client-Centricity)
- Able to demonstrate a high level of patient/client service delivery in a respectful and caring manner.
Understand Values of Change (Adaptability)
- Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things with a positive attitude.
Embrace Culture and Diversity (Cultural Competency)
- Developing positive attitudes towards diverse populations; gaining knowledge of different life practices and world views.
Act with Professionalism (Personal Effectiveness)
- Takes personal responsibility for the quality and timeless or work and achieves results with little oversight.
Qualifications & Requirements
Education
Required Education:
- Bachelor’s degree in human resources, business administration or other relevant fields.
- An equivalent combination of education and relevant experience may be considered.
Certifications:
- Chartered Professional in Human Resources (CPHR) and/or Registered Professional Recruiter (RPR) designations are preferred.
Experience
Required Experience:
- Three (3) years of progressive experience supporting hiring managers full cycle recruitment and selection activities within a unionized working environment.
Required Knowledge/Skills/Abilities:
- Strong knowledge of HR best practices, employment laws, and recruitment strategies.
- Passionate about talent acquisition and supporting leaders through the recruitment process.
- Expertise using Human Resource Information Systems (HRIS) and Applicant Tracking Systems. Previous experience using UKG is preferred.
- Knowledge and expertise in using social media recruitment tools and strategies, including platforms such as LinkedIn, and Indeed.
- Knowledge of labour relations principles and the ability to apply collective bargaining agreement requirements to the recruitment and selection process for unionized job competitions.
- Ability to effectively coach hiring managers in using the collective agreement driven selection factors to make selection decisions.
- Highly effective organizational skills with strong attention to detail.
- Superior oral and written communication skills with the ability to effectively communicate policies, processes, and procedures along with the ability to speak confidently to multiple levels of the organization.
- Ability to build strong collaborative working relationships.
- Demonstrates sense of urgency, takes initiative and is a self-starter.
- Possesses strong organizational and customer service skills to effectively manage multiple priorities.
- Tact and high degree of professionalism, confidentiality, and integrity.
- Proficiency with MS Office-Word, Excel, Outlook at an intermediate/advanced level with the ability to use these tools to create easy to use tools and templates.
Working Conditions
- Occasional evening and weekend hours may be required.
- Ability to travel on public transportation or a valid driver’s license with access to own vehicle in good repair is required.
Why Mosaic PCN
We provide a competitive benefits package for eligible employees including: comprehensive health and dental coverage, Health Spending Account (HSA) / Wellness Account (WA), a group RRSP matching program, professional development opportunities, generous vacation and other paid time off, and more!
Conditions of Employment
Successful applicants must provide proof of qualifications and a current police information check (PIC) at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Mosaic PCN.
We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls or emails please.
If you require accommodation during any stage of the application or interview process, please let us know by emailing [email protected] (mailto:[email protected])
