20 meilleures offres (shift leader/supervisor, calgary, ab) (à pourvoir)

Service Excellence Manager
The Glencoe Golf and Country Club —Calgary, AB
- Fins de semaine au besoin
- Hospitalité
- Microsoft Excel
- Hôtel
- Réductions Tarifaires
- Programmes de Bien-être
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il y a 9 jours
Shift Leader/Supervisor
Dave's Hot Chicken —Calgary, AB
- À partir de 16 $ de l’heure
- Fins de semaine au besoin
- Assainissement
- Diplôme d'études secondaires
- Service alimentaire
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Beverage Supervisor
Deerfoot Inn & Casino Inc —Calgary, AB
- De 25 $ à 30 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Bar
- Expérience en supervision
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Maintenance Supervisor FIFO (Fort Hills)
North American Construction Group Inc. —Alberta
- Temps plein
- Microsoft Office
- Expérience en supervision
- Compétences en informatique
- Bourses d'Études
- Assurance Vision
il y a 11 jours
Pastry Sous Chef - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Temps plein
- Service à la clientèle
- Préparation culinaires
- Hôtel
- Programmes de Bien-être
- Indemnité kilométrique
Journeyman Electrician
ICE WESTERN SALES LTD. —Calgary, AB
- De 38 $ à 40 $ de l’heure
- Temps plein
- Schémas
- Électricité
- Système CVC
- Indemnité kilométrique
- Assurance Dentaire
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Aquatics Director
The Glencoe Club —Calgary, AB
- Temporaire
- Certification RCR
- Microsoft Excel
- Certificat de premiers soins de base
- Assurance Dentaire
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il y a 2 jours
Senior Survey Technician
Aecon Group —Calgary, AB
- De 38,58 $ à 40,89 $ de l’heure
- Heures supplémentaires
- Port de charges lourdes
- Sens de l'organisation
- Compétences en informatique
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Civil Construction Superintendent
Centerfire Energy Group —Alberta
- Temporaire
- Certification RCR
- Microsoft Excel
- Certificat de premiers soins de base
- Assurance Dentaire
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Red Seal Mobile Crane Operator
Elk Valley Resources —Alberta
- À partir de 53,78 $ de l’heure
- Temps plein
- En présentiel
- Programmes de Bien-être
- Assurance Invalidité
il y a 14 jours
Sub Arc Operator
Bidell Gas Compression —Calgary, AB
- Heures supplémentaires
- Conduite d'équipement lourd
- Diplôme d'études secondaires
- AWS
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 6 jours
Haul Truck Operator
North American Services Inc. —Alberta
- Jusqu’à 39,25 $ de l’heure
- 12 Heures
- Anglais
- Diplôme d'études secondaires
- Retour quotidien à domicile
- Jours fériés payés
- Assurance Dentaire
Maintenance Technician, Electrician – Calgary Airport
BEUMER Group —Calgary, AB
- Fins de semaine au besoin
- Schémas
- Maintenance
- Diplôme d'études secondaires
- Assurance Dentaire
- Congés payés
Postuler rapidement
CNC Machinist
Exchanger Industries Ltd. —Calgary, AB
- De 39,19 $ à 52,00 $ de l’heure
- Temps plein
- Port de charges lourdes
- CAD
- Anglais
- Mesures de protection COVID-19
- Assurance Dentaire
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Culinary Supervisor - Moxies Deerfoot Meadows
Moxies —Calgary, AB
- De 19 $ à 21 $ de l’heure
- Temps plein
- Préparation culinaires
- Gestion d'équipe
- En présentiel
- Réductions Tarifaires
- Indemnité de déménagement
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Machine Operator
Agrocrop Exports Ltd. —Calgary, AB
- De 24 $ à 26 $ de l’heure
- Heures supplémentaires
- Assemblage
- Mathématiques
- En présentiel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 13 jours
Mobile Trailer Technician (Journeyman) - 2578
Trailcon Leasing Inc. —Balzac, AB
- 36,95 $ de l’heure
- Temps plein
- Port de charges lourdes
- Anglais
- Diplôme d'études secondaires
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
Trailer Technician (Journeyman) - 2577 (Afternoon Shift)
Trailcon Leasing Inc. —Calgary, AB
- 36,95 $ de l’heure
- Temps plein
- Port de charges lourdes
- Anglais
- Diplôme d'études secondaires
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 14 jours
Trailer Technician (Journeyman) - 2575
Trailcon Leasing Inc. —Calgary, AB
- 36,95 $ de l’heure
- Temps plein
- Port de charges lourdes
- Expérience en mécanique
- Maintenance
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 13 jours
Rock Truck Operator
Centerfire Energy Group —Alberta
- Contrat
- Conduite de véhicule
- Compétences en informatique
- En présentiel
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : shift leader/supervisor (calgary, ab)

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Service Excellence Manager

The Glencoe Golf and Country Club -
Calgary, AB

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Détails du poste

Permanent | Temps plein
Il y a 9 jours

Profil recherché

Vente au détail de luxe
Hospitalité
Microsoft Excel
Études postsecondaires
Capacités de présentation
Hôtellerie
Affaires
Leadership

Description complète du poste

Company Overview

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking an energetic, relationship-driven, and passionate Service Excellence Manager to join our Senior Leadership Team at the Club.

This is not a traditional training role. We are looking for a culture builder and leadership coach who can help create a common understanding of what exceptional hospitality looks like at The Glencoe. Through influence, coaching, collaboration, and leadership rather than direct authority, the successful candidate will equip leaders to build, recognize, reinforce, and sustain service standards that elevate both the employee and member experience across our organization.

As the Service Excellence Manager, you will develop and implement service standards, coaching frameworks, training programs, recognition initiatives, service recovery practices, and measurement systems that elevate both the employee and member experience across all areas of the organization. Working closely with the Senior Leadership Team, department leaders, and Human Resources, you will help ensure that every interaction reflects the Club’s mission, vision, and values.

Responsibilities:

Develop and sustain a Club-wide service excellence framework that defines and promotes exceptional hospitality standards across all Clubs and departments.
Design and deliver service excellence initiatives that enhance member experience, employee professionalism, and engagement
Establish service standards, recovery processes, and coaching tools that empower leaders and employees to consistently resolve service issues and exceed expectations
Coach and develop supervisors and managers in service leadership, communication, accountability, recognition, and employee engagement
Spearhead leadership development programs and partner with HR to integrate service expectations into onboarding, training, performance management, and team communications
Create and manage programs that recognize, celebrate, and share examples of outstanding service and desired cultural behaviours
Maintain a visible presence throughout Club operations, building relationships with members and employees while identifying opportunities to improve service delivery
Develop and monitor KPIs, dashboards, audits, feedback, and reporting processes to measure member experience, track performance, and drive continuous improvement

Qualifications:

Completed post-secondary education (Degree/Diploma) in Hospitality, Business, Leadership, Adult Education, or a related field
Minimum seven (7) years of progressive leadership experience within hospitality, luxury service, premium retail, private clubs, restaurants, hotels, or other service-focused environments
Demonstrated success creating, implementing, strengthening, or sustaining high-performing service cultures.
Proven experience coaching supervisors, managers, and emerging leaders to build organization-wide competencies/capabilities and proactively manage change
Exceptional facilitation, communication, presentation, and relationship-building skills.
Demonstrated ability to influence organizational change without direct authority
Experience developing service standards, service recovery programs, leadership development initiatives, or customer experience frameworks
Strong emotional intelligence, interpersonal awareness, and coaching capability matched with relentless passion, enthusiasm, and contagious energy
Private club experience is considered an asset but is not required

Why choose us:

An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
Numerous opportunities for personal and professional growth including training and development
Delicious, fulsome employee meals prepared daily
Employee referral program that rewards the additional talent you bring
Numerous employee recognition programs to reward you for your incredible efforts
Comprehensive health and dental benefits available for you and your family
An Employee/Employer contributed to RRSP plan

Additional Details:

This is a full-time salaried position that reports to the Chief Executive Officer. The successful candidate may be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is required.

Additional information about The Glencoe Club and offerings can be found on our website: www.glencoe.org or at www.glencoejobs.org.

The successful applicant will be required to complete a background check as well as Respect in the Workplace and Respect in Sport online certifications prior to commencing employment.

Qualified applicants are invited to submit their cover letter and resume to [email protected] by Sunday, July 12th.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.

#GC

Benefits:

Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Store discount
Wellness program

Work Location: In person

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Affinez votre recherche

shift leader/supervisor emplois - calgary, ab

Service Excellence Manager

Shift Leader/Supervisor

Beverage Supervisor

Maintenance Supervisor FIFO (Fort Hills)

Pastry Sous Chef - Based in Lake Louise

Journeyman Electrician

Aquatics Director

Senior Survey Technician

Civil Construction Superintendent

Red Seal Mobile Crane Operator

Sub Arc Operator

Haul Truck Operator

Maintenance Technician, Electrician – Calgary Airport

CNC Machinist

Culinary Supervisor - Moxies Deerfoot Meadows

Machine Operator

Mobile Trailer Technician (Journeyman) - 2578

Trailer Technician (Journeyman) - 2577 (Afternoon Shift)

Trailer Technician (Journeyman) - 2575

Rock Truck Operator

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : shift leader/supervisor (calgary, ab)

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