1 meilleure offre (customer service representative city of calgary, calgary ab) (à pourvoir)

Customer Service Representative - Part -Time
City of Calgary —Calgary, AB
- De 32,29 $ à 43,16 $ de l’heure
- Temporaire
- Certification RCR
- Vente
- Diplôme d'études secondaires
il y a 3 jours

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Customer Service Representative - Part -Time

City of Calgary -
Calgary, AB

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Détails du poste

Temporaire | Temps partiel
De 32,29 $ à 43,16 $ de l’heure
Il y a 3 jours

Profil recherché

Certification SIMDUT
Certification RCR
Vente
Supervision de la garde des espèces et du balancement de la caisse
Gestion des demandes des clients
Traitement des plaintes
Diplôme d'études secondaires
Caisse
Certificat de premiers soins de base
Prise de décisions
Service à la clientèle
Orientation axée sur le service à la clientèle
Nettoyage
Dépôts
Compétences en communication
Interaction avec les clients
Certification DEA

Description complète du poste

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Customer Service Representative, you will be responsible for providing excellent customer service to your clients and manage a range of transactions, while working in a fast-paced environment. Primary duties include:

Customer Focus: Respond to customer inquiries, requests and complaints regarding recreation services both in person and over the telephone.
Conduct facility tours for new and potential customers.
Technical Knowledge and Skills: Accept various payment methods for admissions, program registrations, pass sales, bookings and rentals for the leisure centre using our software system.
Process financial transactions, prepare bank deposits and complete cash reconciliation.
Safety and Facility Work: Perform lifting and carrying demands for tasks such as setting up and taking down tables and chairs, storage of equipment for public use, parties, bookings and programs.
Clean program rooms as required.
Provide basic first aid as required and support emergency response.
Monitor recreation services activity areas to ensure rules and regulations are followed and a safe environment is maintained.
This position supports an operation that is open 7 days a week with extended operating hours. Successful candidates must be flexible and available to work a variety of shifts, including days, evenings, weekends, and holidays as required.

Qualifications

A High School diploma or equivalency (e.g. GED).
At least 1 year of experience in a fast-paced customer service environment.
Current Intermediate First Aid certification (equivalent to Standard First Aid, Cardiopulmonary Resuscitation (CPR) level "C", and Automated External Defibrillator (AED)) is required.
Experience in cash handling is required.
Workplace Hazardous Materials Information System (WHMIS) Training would be considered an asset.
Possess excellent customer service skills which demonstrate tact and courtesy when dealing with the public.
You have effective communication skills and well-developed decision-making skills.
You are a proven team player and have the ability to work independently.

Pre-employment Requirements

A security clearance will be conducted.
Successful applicants must provide proof of qualifications.

Position and Pay Information

Business Unit: Recreation and Social Programs
Union: CUPE Local 38
Position Type: 6 Temporary Part-Time (up to 15 months)
Compensation: Pay Grade 5 $32.29 - 43.16 per hour
Hours of work: Up to 19-hours work week.
Days of work: Daytime, evening and weekend shifts.
Location: Various
Audience: Internal/External
Apply By: September 9th, 2026
Job ID: 315069

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Customer Service Representative - Part -Time

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative city of calgary (calgary ab)

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