20 meilleures offres (customer specialist, canada) (à pourvoir)

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- De 50 000 $ à 65 000 $ par an
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- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
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SPÉCIALISTE EN TARIFICATION - SECTEUR DU TRANSPORT - PRICING SPECIALIST – TRANSPORTATION INDUSTRY
Transport-Bourassa —Saint-Jean-sur-Richelieu, QC
- Temps plein
- Bilingue
- Microsoft Excel
- Anglais
- Assurance Dentaire
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Pharmaceutical Regulatory Affairs Specialist
CRL Synergy —Calgary, AB
- De 68 000 $ à 100 000 $ par an
- Temps plein
- Vente
- Développement commercial
- Esprit d'analyse
- Assurance Invalidité
- Assurance Dentaire
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Industrial pump applications specialist
Industrial Fluid Consultants Inc. —Winnipeg, MB
- Temps plein
- Microsoft Word
- Microsoft Excel
- Ingénierie
- Assurance Dentaire
- Congés payés
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il y a 8 jours
Journeyman HVAC Technician
Ram Mechanical Inc —St. Albert, AB
- Nuits au besoin
- Maintenance
- Plomberie
- Conduite de véhicule
- Assurance Dentaire
- Programme d'Aide aux Employés
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Pharmacy Manager
Pure Integrative Pharmacy —Ladysmith, BC
- De 61 $ à 85 $ de l’heure
- Fins de semaine au besoin
- En présentiel
- Compétences en communication
- Réductions Tarifaires
- Assurance Dentaire
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Floater Pharmacist
Pure Integrative Pharmacy —Lower Mainland, BC
- De 49 $ à 52 $ de l’heure
- Fins de semaine au besoin
- Hôtel
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- Compétences en communication
- Réductions Tarifaires
- Régimes de participation aux bénéfices
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Senior Analyst, Salesforce Marketing Cloud
SIRIUS XM CANADA INC. —Toronto, ON
- Temps plein
- Travail hybride
- Informatique
- Marketing
- SQL
- Assurance Dentaire
- Congés payés
Beauty Manager
Real Canadian Superstore —Regina, SK
- De 50 000 $ à 69 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Marchandisage
- Microsoft Office
Hearing Instrument Specialist/Audiologist
Reunion Hearing Beltone —Campbell River, BC
- De 70 000 $ à 107 000 $ par an
- Temps plein
- Microsoft Word
- Vente
- Microsoft Office
- Assurance Dentaire
- Congés payés
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il y a 5 jours
Inside sales
CCI Manufacturing —Edmonton, AB
- De 52 000 $ à 60 000 $ par an
- Temps plein
- Bilingue
- Microsoft Excel
- Service à la clientèle
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Maintenance Manager
Crown Packaging —Richmond, BC
- De 95 000 $ à 125 000 $ par an
- Heures supplémentaires
- Microsoft Excel
- Maintenance
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
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Gestionnaire de Paie / Payroll Administrator (2 plus of years of expereince required)
Safex Transport —Vaudreuil-Dorion, QC
- À partir de 44 763,62 $ par an
- Heures supplémentaires
- Bilingue
- Microsoft Excel
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- Assurance Dentaire
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Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital
VCA Animal Hospitals —Victoria, BC
- De 27 $ à 40 $ de l’heure
- Temps plein
- Service à la clientèle
- Compétences en communication
- Bourses d'Études
- Programme d'Aide aux Employés
SECURITY SYSTEMS FIELD SPECIALIST (CCTV, Access Control & Customer Service)
SEQ Security Surveillance service Inc. —Richmond Hill, ON
- De 30 $ à 38 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Réseaux informatiques
- Assurance Dentaire
- Assurance Vision
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il y a 8 jours
Marketing Lead
BubbleUP Marketing —Edmonton, AB
- À partir de 75 000 $ par an
- Temps plein
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- En présentiel
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Project Manager
NAPIER-REID LIMITED —Aurora, ON
- De 55 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Excel
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- Ingénierie
- Assurance Dentaire
- Congés payés
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il y a 9 jours
Spécialiste du soutien produit - Product Support Specialist
ContactPoint 360 —Montréal, QC
- 20 $ de l’heure
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- Bilingue
- Anglais
- Amélioration continue
- Assurance Dentaire
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il y a 9 jours
Team Lead Veterinary Technician, Emergency, Central Victoria Veterinary Hospital
VCA Animal Hospitals —Victoria, BC
- De 36 $ à 42 $ de l’heure
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Mobile Heavy Equipment Mechanic - Weekend Specialist
Lebrun Mechanical Ltd. —Quesnel, BC
- De 30 $ à 45 $ de l’heure
- Fins de semaine uniquement
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- Conduite d'équipement lourd
- Assurance Dentaire
- Assurance Vision
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer specialist (canada)

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Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

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Détails du poste

Temps plein
De 50 000 $ à 65 000 $ par an

Profil recherché

Microsoft Word
Permis de conduire de classe 5
Mention Sceau rouge
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Conduite de véhicule
Connaissances en mécanique

Description complète du poste

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

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Affinez votre recherche

customer specialist emplois - canada

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Senior Analyst, Salesforce Marketing Cloud

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Gestionnaire de Paie / Payroll Administrator (2 plus of years of expereince required)

Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer specialist (canada)

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