20 meilleures offres (passenger service agent, canada) (à pourvoir)

AGENT, PASSENGER SERVICES (AMBASSADOR)
Swissport International AG —Halifax, NS
- Temps partiel
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
il y a 14 jours
Passenger Services Agent (Mandarin speaking, $18.62) YYZ
Swissport International AG —Mississauga, ON
- 18,62 $ de l’heure
- Temps partiel
- Bilingue
- Anglais
- Diplôme d'études secondaires
il y a 6 jours
Passenger Service Agent
Alliance Ground International —Richmond, BC
- Temps partiel
- Service à la clientèle
- Mathématiques de base
- Diplôme d'études secondaires
- Assurance Dentaire
- Programme d'Aide aux Employés
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Customer Service Agent
Executive Aviation —Halifax, NS
- De 19,90 $ à 23,75 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Affaires
Special Service Agent
Envoy Air —Richmond, BC
- 19,91 $ de l’heure
- Temps partiel
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
- Assurance Vie
Customer Service Agent
Central Mountain Air —Calgary, AB
- Temps partiel
- Port de charges lourdes
- Service à la clientèle
- Baccalauréat
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Customer Service Agent - Muskoka
The Landline Company —Gravenhurst, ON
- 20 $ de l’heure
- Temps partiel
- Baccalauréat
- En présentiel
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
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Ticket Agent
Bruce Anchor Cruises —Tobermory, ON
- À partir de 20 $ de l’heure
- Temporaire
- Hospitalité
- Service à la clientèle
- Expérience administrative
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Bilingual Reservations and Customer Service Representative (Hotel and Travel)
Jonview —Etobicoke, ON
- 43 500 $ par an
- Fins de semaine au besoin
- Travail hybride
- Bilingue
- Microsoft Word
- Hospitalité
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Customer Service Attendant
Aeolus Staffing Solutions —Thunder Bay, ON
- De 17,60 $ à 18,00 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Service à la clientèle
- En présentiel
Postuler rapidement
il y a 14 jours
Airside Groomer – Richmond, BC
Delta Facilities Maintenance Inc. —Richmond, BC
- De 19,76 $ à 20,26 $ de l’heure
- Temps partiel
- Anglais
- Chariot élévateur
- En présentiel
- Assurance Dentaire
- Assurance Vision
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Customer Service Agent & Flight/Camp Greeters (Rotational Fly in/out)
Executive Flight Centre Group Ltd —Fort Mackay, AB
- Temporaire
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
il y a 4 jours
Customer Service Agent
Wasaya Airways LP —Sioux Lookout, ON
- Heures supplémentaires
- Port de charges lourdes
- Service à la clientèle
- Anglais
- Plan d'actionnariat des employés
- Assurance Invalidité
Postuler rapidement
Customer Care Specialist (YQT)
Wasaya Airways LP —Thunder Bay, ON
- Heures supplémentaires
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
Postuler rapidement
il y a 7 jours
Operational Service Representative
Dexterra —Mississauga, ON
- 18,20 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Port de charges lourdes
- Service à la clientèle
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Ramp Agent
Executive Flight Centre Group Ltd —Calgary, AB
- Temporaire
- Certification RCR
- Mathématiques de base
- Certificat de premiers soins de base
Postuler rapidement
il y a 2 jours
PAX Agent - Air France/ KLM
SAMSIC Assistance Canada Inc —Richmond, BC
- 19,80 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Service à la clientèle
- Diplôme d'études secondaires
- Congés payés
Postuler rapidement
Line Service Ramp Agent
Million Air —Calgary, AB
- De 21 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Mathématiques de base
- Microsoft Office
- Jours fériés payés
Customer Service Agent Lead
Executive Aviation —Halifax, NS
- De 23,50 $ à 27,15 $ de l’heure
- Temps plein
- Service à la clientèle
Customer Service Agent
Executive Flight Centre Group Ltd —Calgary, AB
- Temporaire
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
20 h

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : passenger service agent (canada)

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AGENT, PASSENGER SERVICES (AMBASSADOR)

Swissport International AG -
Halifax, NS

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Détails du poste

Temps partiel
Il y a 14 jours

Profil recherché

Service à la clientèle
Anglais
Diplôme d'études secondaires
Certificat de premiers soins de base
Compétences en communication

Description complète du poste

Overview:

Job Summary

Passenger Services Agent (Customer Service Ambassador), Halifax Airport. The agent is responsible for assisting passengers from International locations within CBSA Restricted Areas within the Airport Facility.

Job Responsibilities

1. Primary Inspection Kiosks (PIK)

a) Monitor flight arrival times and arrive at a minimum of 15 minutes before the flight arrives.

Flight schedules are subject to change. Monitor flight information using the Flight

Information Displays (FIDS) screens located throughout the Air Terminal Building (ATB), or

online. CSAs must remain in position until they are relieved by another CSA.

b) Greet all travelers in the Primary Inspection Lanes (PIL) area.

c) Assist arriving international passengers with the PIK and NEXUS machines located in Primary Inspection Lanes (PIL).

d) CSAs are to provide technical expertise with respect to the kiosk and general PIK process.

CSAs are at no time permitted to answer any of the PIK questions for the passenger. If a

passenger requires assistance specific to the CBSA process, the CSAs will defer to a CBSA

Officer at all times.

e) CSAs are to provide general wayfinding support to passengers (i.e., washrooms, Immigration, PHAC, etc.)

f) Disinfection of screens and buttons using cleaning agents provided.

g) Report any technical issues with the PIK infrastructure to the Airport Service Centre (ASC).

2. International to Domestic - Satellite Primary Inspections Lanes (SPIL)

a) Arrive at the SPIL area 15-20 minutes before an ITD-eligible flight arrival. Monitor flight

information using the FIDS screens located throughout the ATB or online.

b) Greet all travelers in the SPIL area.

c) Determine if connecting passengers are eligible for ITD. CSAs will be provided with the list of eligibility criteria.

d) Direct destination passengers to the PIL & PIK kiosks located inside Canada Customs (at the bottom of the escalator/elevator).

e) Assist arriving ITD eligible international passengers with the PIK machines located in SPIL.

f) To reduce processing times and minimize delays, ensure each passenger has all the required documentation ready before they proceed through PIK.

g) CSAs are to provide technical expertise with respect to the kiosk and general PIK process.

CSAs are at no time permitted to answer any of the PIK questions for the passenger. If a

passenger requires assistance specific to the CBSA process, the CSAs will defer to a CBSA

Officer at all times.

h) Once processed at the PIK kiosk in the SPIL area, passengers will proceed to a Customs Officer for final determination. Provide direction to passengers, as required.

i) CSAs are to provide general wayfinding support to passengers (i.e., washrooms, Immigration, PHAC, etc.)

j) Disinfection of screens and buttons using cleaning agents provided.

k) Report any technical issues with the infrastructure to the ASC.

3. Global Entry / Nexus Kiosk

a) Arrive a minimum of 15 minutes before transborder opening time. Flight schedules are

subject to change. Monitor flight information using the Flight Information Displays (FIDS)

screens located throughout the Air Terminal Building (ATB), or online. CSAs must remain in

position until they are relieved by another CSA.

b) Greet all travelers at the Global Entry / Nexus machine and assist passengers, as required.

c) CSAs are to provide technical expertise with respect to the kiosk only. CSAs are at no time

permitted to answer any questions on behalf of the passenger. If a passenger requires

assistance specific to the Global Entry / Nexus process, the CSAs will defer to a USCBP or CBSA Officer at all times.

d) CSAs are to provide general wayfinding support to passengers (i.e., washrooms, duty free,

secondary, customs, etc.)

e) Disinfection of screens and buttons using cleaning agents provided.

f) Report any technical issues with the infrastructure to the Airport Service Centre (ASC).

4. Transborder Baggage

a) Provide customer support and direction to passengers in loading baggage onto the US

transborder baggage system.

b) Operate BIWIS semi-auto station.

c) Facilitate oversize baggage process.

d) Communicate any maintenance issue that impedes the normal operation of the baggage

system to the ASC.

e) Communicate with the BSA (Baggage System Attendant) in the bag hall via the radio provided.

f) Monitor the blue bin supply and request BSA re-stock.

g) Communicate with airlines using the phone list provided.

h) Manage all operator intervention from the system, including fault resolution on the conveyors at the check-in process and manual BIWIS operation.

i) Communicate with CATSA to handle oversize baggage, both conveyable and non-conveyable.

j) Maintain care and control of the baggage system fire door/PSL (Primary Security Line). HIAA will provide PSL training and appropriate RAIC activation to start and maintain the PSL during operation.

k) Disinfection of screens and buttons using cleaning agents provided.

l) Report any technical issues with the infrastructure and equipment to the ASC.

**Must participate in, and pass the following training programs provided by HIAA (at no cost):

a. Accessible Transportation for Persons with Disabilities Training

b. Stanfield Way Workshop (when offered)

c. Security Awareness Training

Other requirements:

a. Emergency First Aid

Qualifications and Competencies

High School diploma or GED equivalent
Exceptional Customer Service and must have relevant work experience
Experience as a passenger agent or equivalent experience in the aviation field is an asset.
Eligible to work in Canada with a valid, open work permit
Police Clearance Check if required from home country
Excellent communication skills (written and verbal) in English
Additional languages are desirable.
Commitment to continuous improvement
Self-motivated and able to work independently
Attentive to detail and numerate
Ability to follow processes and procedures and apply a flexible approach when required
Willingness to work in inclement weather
Flexible to work on various shifts (days, evenings, nights, weekends, and holidays)

What we offer

Competitive pay
Paid training
Group benefits (Insurance, RRSPs, etc.)
Free parking
Uniform

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

#P1

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passenger service agent emplois - canada

AGENT, PASSENGER SERVICES (AMBASSADOR)

Passenger Services Agent (Mandarin speaking, $18.62) YYZ

Passenger Service Agent

Customer Service Agent

Special Service Agent

Customer Service Agent

Customer Service Agent - Muskoka

Ticket Agent

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Customer Service Attendant

Airside Groomer – Richmond, BC

Customer Service Agent & Flight/Camp Greeters (Rotational Fly in/out)

Customer Service Agent

Customer Care Specialist (YQT)

Operational Service Representative

Ramp Agent

PAX Agent - Air France/ KLM

Line Service Ramp Agent

Customer Service Agent Lead

Customer Service Agent

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : passenger service agent (canada)

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