20 meilleures offres (customer success manager, canada + remote) (à pourvoir)

Customer Success Manager
RPS Real Property Solutions —À domicile
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- Temps plein
- Télétravail
- Marketing
- Finance
- Capacités de présentation
- Assurance Dentaire
- Programme d'Aide aux Employés
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- APIs
- Assurance Dentaire
- Assurance Vision
il y a 4 jours
Senior Customer Success Manager
Athennian —À domicile
- De 90 000 $ à 130 000 $ par an
- Temps plein
- Télétravail
- Assurance Invalidité
- Assurance Dentaire
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Customer Success Manager- Canada
Guidewire Software —À domicile
- De 110 000 $ à 137 000 $ par an
- Temps plein
- Télétravail
- Amélioration continue
- Déplacements à prévoir
- Assurance Dentaire
- Congés payés
SMB Customer Success Manager
WorkTango —À domicile
- Temps plein
- Télétravail
- Informatique
- Ressources humaines
- Assurance Dentaire
- Programme d'Aide aux Employés
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Customer Success Manager
Velixo —À domicile
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Microsoft Excel
- Vente
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Customer Success Manager
Readymode —À domicile
- Temps plein
- Télétravail
- Vente
- Maîtrise
- Esprit d'analyse
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EverPro - Customer Success Manager (Remote, Canada)
EverCommerce —À domicile
- De 98 000 $ à 110 000 $ par an
- Télétravail
- Systèmes PGI
- Esprit d'analyse
- Gestion de projet
- Plan d'actionnariat des employés
il y a 4 jours
Customer Success Manager
Athennian —À domicile
- Temps plein
- Télétravail
- Déplacements à prévoir
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
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Technical Customer Success Manager
CommIT —À domicile
- Temps plein
- Télétravail
- Informatique
- Baccalauréat
- Développement logiciel
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Customer Success Manager (North America)
Nulogy —À domicile
- Temps plein
- Télétravail
- Ingénierie
- Systèmes PGI
- Esprit d'analyse
- Assurance Dentaire
- Assurance Vision
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Bilingual Customer Success Manager
Cision —À domicile
- 70 000 $ par an
- Télétravail
- Bilingue
- Espagnol
- Salesforce
il y a 14 jours
Customer Success Manager
Cin7 —Toronto, ON
- De 85 000 $ à 95 000 $ par an
- Temps plein
- Télétravail
- Baccalauréat
- Diplôme universitaire non requis
- Production
- Congés payés
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Customer Success Manager / Responsable de la réussite client
Insurity —Montréal, QC
- De 65 000 $ à 109 000 $ par an
- Télétravail
- Microsoft Powerpoint
- Analyse de données
- Anglais
- Assurance Invalidité
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Customer Success Manager
PocketHealth —À domicile
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Télétravail
- Soins infirmiers
- Vente
- Baccalauréat
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Customer Success Manager
Auvik Networks —À domicile
- De 76 500 $ à 99 500 $ par an
- Télétravail
- Salesforce
- Sens de l'organisation
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Manager, Customer Success
Docebo —Toronto, ON
- De 118 000 $ à 162 400 $ par an
- Temps plein
- Télétravail
- Baccalauréat
- Diplôme universitaire non requis
- Déplacements à prévoir
- Plan d'actionnariat des employés
Customer Success Manager – U.S. business hours
Amplify —À domicile
- Télétravail
- Anglais
- Intelligence artificielle
- HTML
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Customer Success Manager (12 month contract)
Bucketlist Rewards —Vancouver, BC
- De 70 000 $ à 80 000 $ par an
- Temporaire
- Télétravail
- Bilingue
- Logiciels de GRC/CRM
- Espagnol
- Assurance Dentaire
- Congés payés
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Mid-Market Customer Success Manager
riverside.fm —À domicile
- Temps plein
- Télétravail
- Anglais
- Esprit d'analyse
- Compétences en communication
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Customer Success Manager

RPS Real Property Solutions -
À domicile

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Détails du poste

Temps plein
De 55 000 $ à 82 000 $ par an

Profil recherché

Marketing
Finance
Capacités de présentation
Baccalauréat
Gestion de la relation client
Services financiers
Logiciel-service
Affaires
Gestion des comptes
Compétences en communication

Description complète du poste

Dear Candidates,

RPS Real Property Solutions is excited to announce that we’re looking for a proactive and relationship-driven Customer Success Manager to ensure our clients get maximum value from RPS’s real estate data and valuation solutions. Own the post-sale client relationship, from onboarding through retention and expansion, acting as the trusted advisor for our customers.

About Us:

RPS Real Property Solutions is a leading Canadian provider of outsourced real estate solutions including property valuations, business intelligence and mortgage-related services. We partner with financial institutions, mortgage professionals, real estate professionals, government agencies and economic research firms to help them make informed decisions with confidence.

Benefits:

An open and inclusive culture and work environment

Company events & value-driven awards

Comprehensive Benefits: 100% extended health coverage, dental, vision, out of country, life insurance, and disability benefits

GRSP plan with employer match

Annual wellness subsidy

Generous vacation day policy + personal days

Maternity leave top-up

Full, unlimited access to employee Assistance Program

Other employee perks and discounts!

... and more!

About the Role:

The Customer Success Manager will be the driving force behind customer success, owning the post-sale relationship from day one and building lasting partnerships that maximize adoption, accelerate value, strengthen retention, and unlock expansion opportunities. They will serve as a strategic advisor, championing customer goals and delivering an exceptional end-to-end experience.

Key Responsibilities:

Own the client relationship as the primary point of contact, driving exceptional satisfaction, deep engagement, and strong adoption of RPS solutions.
Lead seamless onboarding, training, and implementation experiences that set customers up for long-term success from day one.
Continuously monitor account health, proactively mitigate risks, and identify opportunities to expand value and deepen partnerships.
Partner closely with Sales to accelerate renewals and uncover upsell and expansion opportunities.
Capture and amplify client feedback, working cross-functionally with Product and Operations to shape and improve the overall customer experience.
Develop and deliver compelling client presentations, leveraging data, metrics, and KPIs to clearly demonstrate value and impact.
Bring strong communication, relationship-building, problem-solving, and executive-level presentation skills to every customer interaction, turning complexity into clear value.
Thrive in fast-paced environments by confidently managing multiple accounts and competing priorities without losing focus on outcomes.
Influence and align cross-functional stakeholders internally and externally to drive momentum, decisions, and customer success.
Operate effectively in ambiguity, bringing structure, clarity, and forward motion where processes are still evolving.
Leverage CRM tools (ideally HubSpot) to manage pipelines, track engagement, and drive disciplined execution across accounts.
Maintain exceptional organization and autonomy, consistently prioritizing high-impact work and executing with precision.
Take a highly prioritized, outcome-driven approach, focusing on what moves the needle for customers and the business.

Education / Work Experience:

3+ years in Customer Success, Account Management, or related client-facing role (B2B SaaS or real estate/financial services experience a plus).
University or College degree in Business Administration or Marketing preferred.

Other Information:

Department: Sales
Reporting to: Vice President, Business Development
This role is remote, preference will be given to candidates in Calgary, Toronto, or Montreal for collaboration with other team members.
RPS Real Property Solutions is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources at [email protected].

RPS \u007C Real Property Solutions Inc. is committed to attracting, hiring and promoting people based on their skills and abilities to do a job. We support equality of opportunity and culture diversity and are focused on hiring and retaining employees regardless of disability, age, ancestry, colour, race citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex and sexual orientation. Accommodation for job applicants with disabilities are available upon request during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer success manager (canada + remote)

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