Occupancy Support & Service Technicians are responsible for preparing, finalizing, and testing newly constructed homes for occupancy. They will conduct homeowner walk-throughs and address any deficiencies identified, as directed by the Client Care Manager
REQUIREMENTS
Occupancy Support & Service Technicians need to have a background in construction or home renovations, with the ability to do numerous tasks/repairs (e.g. minor drywall repairs, hardwood flooring touch-ups, wood trim repairs, paint touch-ups, appliance installations etc.). A solid understanding of HVAC systems in new homes and familiarity with new home warranty processes is essential. Candidates must be highly detail-oriented, customer-focused, and demonstrate strong interpersonal and communication skills.
Occupancy Support & Service Technicians need to be able to work on their feet for long periods of time, move tools and materials up and down stairs, be able to lift 50lbs., be able to squat, work on their hands and knees, and be able to work with their arms over their head.
DUTIES
The duties of this position include, but are not limited to:
Pre-Occupancy – Home Detailing
- Inspect suites and prepare a detailed inspection form, identifying any repairs and touch-ups required
- Complete the repair of any noted deficiencies or coordinate the repairs with the contractor if required
- Liaison with Superintendent to confirm final coordination
- Install and test appliances.
- Test & confirm proper operation of all plumbing, electrical & HVAC systems.
- Caulking of all relevant areas
- Work to tight schedules
- Ensure overall functionality, readiness & cleanliness of suite for occupancy
- Communicate any major issues with Client Care Manager
- The goal is to turn over the home with “0” deficiencies.
Occupancy
- Liaison with council prior to occupancy
- Work with the Client Care Administrator to complete scheduled walk-throughs
- Educate new homeowners on the operation & controls for HVAC systems and understanding their new home warranty coverage.
After Occupancy – Deficiencies
- Complete any deficiencies as noted on “Occupancy Walk-Thru” or coordinate with the required contractor.
- Complete any “After Occupancy” repairs as directed by the Client Care Manager
- Communicate with Client Care Administrator the schedule and/or status of repairs
- Educate Homeowners on proper maintenance of home.
- Review and ensure proper operation of mechanical systems
Service Work
- Perform maintenance work on HVAC systems such as fan coils, heat recovery ventilators, in-slab heating and humidifiers in individual homes.
- Perform work for condominium boards by way of checking main mechanical rooms and holistic building systems and reporting issues to the Client Care Manager.
- Work with our Spring Creek Vacations division to diagnose/repair damaged or nonfunctional components in vacation homes in a timely manner.
- Assist trades with repairs to buildings or building HVAC systems.
General
- Work in a safe manner consistent with Spring Creek’s Health & Safety program
- Work with Spring Creek Staff & Contractors to ensure a safe work site
A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.
Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.
On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.
Job Types: Full-time, Part-time, Permanent
Pay: From $25.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
Experience:
- Construction or Home Renovation: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
